Bank Heist Escape Game in Pensacola

When we made a reservation, we mentioned we will be a party of 3. They never mentioned we might be with other people. I wanted to have a bonding time for us. Us only. Not with other people. They actually got in our way more than help. Not very happy. They should’ve informed us we will be with other people. Then we could’ve requested not to put us with the other group.

The host was amazing, very informative and fun right when we walked in. He gave us lots of information about our chosen room as well as other rooms they have available. We play 4 people in the bank vault and all of us thought the room was put together wonderfully. I would definitely recommend this company to other people and will be back to play other rooms in the future.

Ton of fun! Great bonding for the group

Great room and clever puzzles. The game host was exceptional and with post game explanation. The owners have a true passion for the games and you can tell this in just speaking to them.

The place was clean, well put together, challenge level was good, he was very nice, and we had a great time!

The bank thing should not be a flash light the whole time. My flashlight was very dimn.

We would have liked to know before reserving the room that the room would be dark and we would need to use flashlights for the entire time. We have been in dark escape rooms previously and prefer ones where the lights are on. The room air conditioner could have been turned on earlier to ensure the room was cooled down prior to our arrival; it was a bit warm in the room. The room was fun overall. The difference in how clues were provided was explained prior to entering the room, and clues were provided in a timely manner. We felt the blue 5-character lock would have been very difficult to solve without a clue; it may be worth adding another clue in the room to steer players toward entering the math problem, car title, "not a 1", and the number of pencils in that specific order ("not a 1" did not appear to have any clue so it would have been a guess). Lastly, we may have missed the clue but it was pure luck that we hovered the pointer over the magnetic lock release just prior to time running out. At a minimum, we recommend placing that magnetic lock release in a position where the player would be facing the exit when releasing the lock, so the player would be able to see the green lights come on over the exit. Overall, great experience. Thank you.