Banger Brewing Tasting and Tour

Real world example that ‘Good things come in small packages’. We had a great craft brewery, tap room experience. We really enjoyed the open, detailed and informative tour, followed by a flight of the Banger mainstay brews. Caught the Knights game, ‘Coppertale’ pint special as well. Definitely recommend!

During the booking of the tour, there was the option to just book a tour or to book a tour with a take-home souvenir glass. (2 different glass options to be exact). We signed up and paid for the tour with a glass option. After the brief tour was complete and we were served out flights the guide left us without any word of the glasses we'd paid for. When I approached her she immediately became defensive and accusatory toward me as though I was lying to her. She stated that "she has worked there for a long time and has never heard of the glass option", thus insinuating that I was lying. I went back to my table pretty upset to begin looking up the receipt. Shortly after the guide approached with the glasses and said she had no idea the booking options had changed. She did not offer a genuine apology for her reaction or treatment. As someone who works for and frequents breweries, I would not recommend this establishment. There's nothing worse than being treated like garbage while on vacation.

Did the tour- very informative. Drew and Corey both were great hosts. Enjoyed having a few brews and a chat about hockey. Will go back next time I am on Fremont Street.