Jetpack Flight in Miami

I booked a jetpack flight experience and when I got there they did not have any jetpacks they had flyboards, which I had already done and did not want to do again, basically false advertisement. If I had wanted to flyboard I would have booked that. Still waiting on my refund since I did not take their offer to try the flyboard again.

I didn’t even go!! Are you kidding me I arrived on time for them to tel me that the jet pack was unavailable, such poor service I didn’t even receive a call saying they werey available!!

The guide was no where to be found the day of reservation. The number on the confirmation email does not even exist.

Tour was cancelled after keeping me waiting on 2 hours..no one turned up at the meeting location. Office address is wrong. I am waiting on my refund amount which was promised that I will get it.

We didnt get to do watersports because of rain and we didnt get any refund

Nobody showed up for my appointment.

We're from out of town and booked online for two jet packs at 11 am When we flew in it was raining on and off. rentless water sports ended up scheduleing us to a new company with out telling us. Come time for our original aponitment we're looking for this address we get a text message saying our appointment was at the 1:45pm. So we find something to do till one and started heading to the restless watersports we're calling trying to find the location and get on the phone with the guy and he still does not tell us we were transferred to the other company his friends company. So we finally find the place and that's when she tells us what was going on. She then tells us she does not have the jet pack only the sly board and that they don't do the go pro video as we also paid for. We contacted the guy the first day about getting our money back for the go pro and it's now 4 days later and he is now not answering the phone. Very unprofessional very rude and will not be going back. A scam