Shark Diving Tour in Jupiter

Josh did a great job, he was very professional and informative.

the boat crew are not very polite...

Fantastic crew. Organized, professional and thorough top to bottom. Will definitely recommend to all.

Guides/DMs were uninterested in the divers during the excursion. The first dive, although with no tiger shark, was the most exciting... the second and third were on the same site, with a "hold the rails and watch me" instruction from the guides. A neat dive to see sharks, but I've had better interactions with sharks on other charters.

We had such an amazing time and will be back! Josh is just an incredibly fun and energetic guy that you can tell just really loves what he does, especially since he helps cut hooks and line off of the sharks whenever he has the chance while doing 10 other things at once. Captain Lee & Nick also went out of their way to help everyone have a safe and enjoyable time in the sporty conditions. The ear-to-ear smiles from everyone on board says it all. I've done shark dives in various places around the world and this was a very unique and mind blowing experience with 6 or 7 species in one day, including the very photogenic Patrick!

The experience was great as usual. Sea Conditions were not optimal, but that happens. The boat and crew did everything they could to make the situation better. They really were a huge help with moving about the boat in those conditions. The shark experience was amazing as always. Definitely will be back.

We dove with Emerald on 5/31Mon. I cannot get settled as I think about the entire experience. Because it was a bully for me personally, and a trip with safety concerns which could affect all the customers on the boat. I feel obligated to provide the feedback to your company, because the behaviors of the feeder, Josh, should be notified and eliminated by any company that endeavors to sustain business in the long run. My friend and I booked the shark dive with Emerald, while renting gears with Scuba Works. It is simply a more economic option for us and we have no problem getting the gears to the boat by ourselves. So we picked up our gear in the morning and headed to the boarding address. Once we arrived, a guy (Josh)walked up to me saying, “you are the one renting gears with another company? So now go carry all that stuff to the boat by yourself because we do not do it for you”, then he walked away. I was in bewilderment, because we were already getting our stuff to the trolley, why did he have to be so hostile. And the boxes and gear int he trunk he pointed to me were not even related to me. I didn’t know at the time what was just a start. I got Nitrox certificate on the same day with Jupiter Scuba. I couldn’t figure out by myself how to set up for Nitrox and I was told to ask the guide who deals with computers all the time. When I checked with Josh on the boat, he said “it’s your computer, your gear, I don’t know.” He never checked with me again if I managed to switch to Nitrox. Aside from this unprofessional rude behavior, he does not care about the safety issue it could bring to a diver on the boat. Simply irresponsible. After that, we started to get geared up for the first dive, I had only dove in SEA before. The gears have some differences from my prior experience. I noticed the air coming out of my regulator was small, and saw the “-,+” symbol. I adjusted to “+” still not much coming out, so I checked with another guest next to me, she was not sure and asked me to check with Josh. I did. Again, he said “it’s your gear, I don’t know”. Another guest wanted to answer my question but was cut off by Josh, he said, “don’t worry, it’s fine.” It was inflammatory and disrespectful. Safety comes first than everything else. I was not asking him to do anything for me, just a step check. I don’t deserve to be answered and don’t have the right to be safe, because I did not rent the gears per his preference? It is crucial and it is his responsibility to assure all the divers on boat are well equipped and comfortable with our gears to minimize risk in the ocean. Then in the water, he deliberately pushed my friend and me for no reason. We were not below him, or in front of him, simply following his instruction during the briefing. He just pushed us very hard at 90 feet depth. We were astonished and the regulator almost came off our face. It was unprofessional, dangerous, and outrageous. And it was absolutely a bully.