Parasailing Adventure in Ft Lauderdale

The event was cancelled and no refund is available.

Had an amazing time, great staff, felt very safe the entire time! Beautiful views and a smooth ride.

We never got to go parasailing because of inclement weather, and we requested a refund which we never received. I am in the process of disputing it with my bank now. If I could give zero stars I would.

Was called and told it was canceled waiting on refund

We had friends visiting for 3 days (Wednesday-Friday). We booked Ft. Lauderdale Watersports Parasailing (party of 6) for Wednesday @ 1pm. I received a call on Wednesday at 11am saying they would have to cancel due to mechanical issues. Although this left us scrambling to find another activity for the day, we understood, things happen. They offered to reschedule us with an upgrade or put us on jet skis at a reduced cost for the inconvenience. Jet Skis aren't really our thing, so we opted to reschedule for Friday at 1pm. I called them Friday to let them know we were on our way. They said, "oh we canceled you today, it's too windy." They insisted they called and left a voicemail; they did not. They checked and said, "we must've dialed the wrong number, oops!" By this time, we were on the beach passing by their establishment...the wind was little to none, but we did see their boat out of the water which makes me wonder if they were still having mechanical issues. So, 2 of our 3 vacation days with friends were a bust. We are understanding people, but it's hard to be compassionate when there's a failure to communicate. We are awaiting a refund.

My husband and I took advantage of the parasailing and jet ski rental on our honeymoon as they’re very close to Bahia Mar, where we stayed. I’ll condense to bullet points. Parasailing: • We rented a GoPro for our ride. Although the website says 10-15 in the air, our SD card is only 6 minutes long. $250. • Boats hold 12 visitors and 2 crew. They did not take precautions for COVID, even as simple as wiping the boat down between parties, or decreasing the amount of people. • The boat says no drugs permitted. The captain smoked 3 cigarettes and threw each butt into the ocean. I’m from MN, but I care about the oceans as much as lakes. To see a Floridian have such disrespect toward their own habitat was disgusting. I’ll call him out by name because it pissed me off so much - Chris. • Grant was cool. He was kind, funny, and informative. Shout out to Grant. If it wasn’t for Grant, this would be a 1-star. Jet Skis: • The email leaves out the fact you’ll need to take 20 minutes to read a pamphlet, then take a 25-question quiz about operating vehicles in the ocean, upon arrival for the excursion. A heads up would be helpful to begin looking into the laws. • Our time-slot was 1:30pm. We arrived at 1:15 and completed the test around 1:35. Our guide went to get lunch, came back at 1:45. Instead of getting us going, he proceeds to help the group that was behind us. I believe this is because the group rented a boat ($750 on website) which costed more than our jet skis ($250 again), and gave them priority because they spent more. We left, finally, at 2:15pm. • They simply sprayed water over the skis, versus wiping them down with disinfectant. I hope they disinfected and I just didn’t see it. • Brandon, the guide, offered to take our photos, of which we were really appreciative.

The entire experience was the worst I ever had in my life. They were 45 minutes late. We had to transfer to another boat mid-point in the middle of the ocean because they did not do a test run ahead of time to confirm everything was working properly. Then the gentleman's boat we had to transfer on was extremely rude and saying come on hurry up (mind you I have a bad knee, so I can't move quick). Then advised they don't work for the company, they were asked to do parasailing for their friends as a favor. Then advised that doing jet ski is a travel at your own risk. So we went across the street where we received a way better experience and customer service. >>>Atlantic Beach Company was amazing for the jet skiing, call them at 954-543-2938. I plan on doing their Banana Boat next week, after finishing up some of my business work. I'm trying to convince them to implement a parasailing as well. >>>AGAIN, you have been warned of FT. Lauderdale and their horrible services.