Parasailing Adventure in Ft Lauderdale

Super Fun!

This company is a joke. They still charged my card even though they canceled our trip. It took days for them to respond about my refund and they were very rude and unprofessional during the whole process. On top of it I still haven’t received my refund. I would not recommend booking with them. I’m glad I noticed the charge on my card or they would have kept my money!

My boyfriend and I paid $40 for a video of the experience and the gentleman gave me as well as two other people the wrong video. We’ve tried to call multiple times and no on answers the phone.

I purchased two tickets for parasailing from Fort Lauderdale Watersports LLC on 16 July 2021, for a 17 July 2021 parasail. My son, who was celebrating his 18th birthday on THAT day, was devastated when the boat left at 3:01, leaving us behind. The issue getting to the dock was a TERRIBLE Uber driver who took nearly an hour to get us where we were to be for the parasail. Now, I have the utmost respect and understanding for business owners. My mom used to be one. But, I will NEVER understand why a full refund is not an option when you are working with mostly tourists and individuals who are NOT from the area, and rely on public transportation and/or ride share. After a complete nightmare Uber ride, we met the man at the Fort Lauderdale Watersports designated doc at 3:01 ON THE DOT. The boat was gone. Yes, left at exactly 3. So this business got my $278, with NO option to reschedule during the time we were in Fort Lauderdale. EXTEMELY POOR customer service. I will say they are emailing me with the "promise" to utilize our tickets, if/when we ever return to Fort Lauderdale. Not exactly good customer service.

Never will purchase here again, was unable to keep the appointment. Fully aware and knowledgeable of their policies. Treated nasty by company when called to cancel. No necessary

My microSD card from the gopro didnt work

I would rather speak with someone in person. Please contact me. Thanks.