Terry

Oct 19, 2021

Disappointed because we didn’t know your source for taking pictures was down snd we were not told we could have used our own and the co captain would do pics. Other than that it was nice.

Angela

Oct 10, 2021

I'm guessing it was just an off day considering most of the reviews were so positive. I was there at 11:30 for our noon sail, since all the warnings state the boat leaves on time. We left close to 12:30 and were back at 1:19. When we checked in, no one told us to leave our bags at the shack, so when we were getting ready to board the boat, one guy was fairly rude in telling us to walk back to the shack to store our bags because, and I quote, "your water resistant bag won't resist much if the boat sinks, will it?" I just told him I would have gladly stored my stuff if that had been offered when we checked in and there was no need to be rude. The guys taking us from shore to the boat seemed new, or the boat crew was new... There was a lot of frustration and miscommunication happening between the two groups of guys that made the experience a little awkward. The sail itself was fun, peaceful, and relaxing... Just felt rushed and stress-y given everything that happened before and after. I'd go parasailing again, just not sure if I would choose this company.

Quan

Sep 28, 2021

Excellent adventure

Ahmedur

Sep 27, 2021

I GOT A TEXT FROM AN IPHONE WITH THR TEXT MESSAGE STATING THAT THEY HAVE TO CANCEL DUE TO THE WEATHER. I TEXTED BACK TO HAVE THEM GIVE ME A REFUND BUT NO REPLY. I CALLED NUMEROUS TIMES BUT THEY DONT PICK UP. TERRIBLE CUSTOMER SERVICE. THEY HAVENT ISSUED ME A REFUND ITS BEEN 2 days

Amanda

Sep 24, 2021

Unfortunately we did not get to go parasailing because the weather was bad but you all were very quick to refund my money and I appreciate that.

Monica

Sep 17, 2021

Friendly folks, beautiful place, easy to get to, flexible and easy to communicate.

Keith

Aug 30, 2021

Cancelled at the last minute claiming winds were to high. There was no winds

Francisco

Aug 21, 2021

Muy agradable el lugar y con muy buena atención al cliente

Christine

Aug 19, 2021

Staff was not very welcoming or friendly, the entire experience was rushed and they barely spoke to us.

Patrick

Aug 10, 2021

The captain was personable, friendly and did an excellent job flying folks. He was safe and in control of the boat and the those parasailing. The crew was helpful in instructing people and with the harnesses. Very good experience and I would recommend Ft Lauderdale Watersports. A few suggestions. 1. You need to correct Google Maps. We went to a dock the first time that was close to the Marriott Hotel on Holiday Drive in Ft Lauderdale. The dock has the phone number of the company but no body was there and no signage to direct you elsewhere. So it is a bit deceptive on the part of your website and Google when you are booking the trip that the actual place is 30 minute car drive away. I understand the email has the correct address, but since we were out of town, as probably a number of your customers are, the address doesn’t mean anything to me. I simply went to your website, saw the location given by Google and went to it. 2. The music on the boat is fun, but not when the captain and crew are trying to give instructions. Turn it down during these times in lieu of trying to speak over the music. It will make for a better and safer experience for everyone. 3. When we did arrive at the address, it is not intuitive obvious that you are at Ft Lauderdale Watersports. Some signage would be really helpful. 4. Consider offering some bottled water to all the guest on the boat. During those hot summer months, I am sure it would be appreciated and cost very little. That’s it. Hope this was helpful.