Miami Celebrity Homes Cruise

Great cruise

The tour guide was not very informative AT ALL. Had I not taken the tour before I wouldn’t have known much about the celebrity houses, there was so much history and fun facts that he left out. It was one of the worst tours I’ve been on and I travel quite a bit.

Si estás te toca en la parte de afuera del bote , ahí no hay bocinas y no se escucha el guía del tour ; además en el sitio donde ofrecen los boletos te dicen que incluye una bebida limonada o cerveza gratis y ya estamos ahí se hacen los desentendidos y todavía te piden propina al final .

Although my cousin and I stood in line for 20 minutes to board, when we got to the front, the person who was checking passengers accused of skipping the line. We were dumbfounded about his micro aggression. He said he wanted to make sure we were not upsetting the woman behind us. When checking in, my cousin also had the receptionist lady talked to her rudely. Train your staff to respect black customers.

Crew not very friendly. Could not hear the tour as no front speakers. Talked too fast and one sentence English then one sentence Spanish. It all ran together. No soap inbathroom

It was too short

I have been on these bay tours before. This was the least professional and informative of any ever. In fact, I do not think the staff could have been less informative. 1. There were maybe 10 current, but mostly former, home talked about. This could be alleviated by just giving a bay tour giving more than home information. Again, other companies do that. 2. The staff were not people centric at all. 3. I understand bilingual necessities but the narrator would better serve the clients/passengers by doing a full explanation in each language instead of sentence in language one, then sentence in language two and so forth. 4. I had children on the tour with me and to have the music blaring and words such as 'fucking' and 'pussy' as well as others was just absolutely standardless and emphasized the posture and profile of the on-board staff and possibly the management of the company. 5. It was a pitiful experience.