Miami Celebrity Homes Cruise

The crew was fabulous and friendly, loved the boat ride.

We were so excited when we arrived to the destination, in hopes of getting on the cruise to see celebrity homes but unfortunately weren’t greeted by anyone. The reservation was for Sunday at 2:30pm but the ticket booth was closed and no one was at the captain Jimmy’s fiesta dock. Not sure what went wrong or if they were closed but we should have never been able to book the ride if they were going to be closed on that day. Thank you.

The groupon site says you guys are out of service due to Covid but your website still allows people to book online using the groupon tab and charges 1.00 per person. You guys even send out emails confirming the reservation and emails reminding people about the cruise. This is very misleading. We ubered to your location and the people working at nearby stands said that this was very common and that several families have had this happen. Maybe if you guys plan on selling on Groupon and not booking disable the current months on the website so that customers don’t think things have changed and book online.

We booked a cruise and was never informed that they were closed! We played 20 dollars to Uber to the Market and was told by other businesses that they weren’t open! We were on vacation and we were excited to do this and it was a big disappointment!

There was no cruise. This business has been closed for over a month but it still allowed me to book a reservation and I also purchased this by Groupon. I did not know anything until I exactly went for the cruise and other business’s told me that they was not open. I didn’t receive any calls nor emails from this company. This was a total disappointment and lost .

They called the day of hours before the boat was to leave to tell us it was canceled ! Completely unprofessional !

Music was great drinks was bomb loved the whole experience