Krakow salt mines trip. - Our whole experience was excellent. Superb communications via email, on time hotel pick up, helpful pleasant driver, interesting tour of salt mines and quick return to city. All with a smile.

Amazing place to visit... - We arrived at the mine, given a breakdown of the tour... Went into the mine, saw how the miners worked the mine... Walked along the tunnels they had created... Went into some amazing chambers, saw salt lakes & little chapels the miners created... The guide was very helpful and informative.. The tour lasted about 90 mins... I would recommend this trip to anyone was truly amazing, thought the place would have been dark and damp, but, it wasn't... Well done to the people who run this place, giving everyone an insight as to how they worked the mine.... Well done....

Great customer service and great prices! - Fantastic customer service! I accidentally booked 2 trips on the same day, I contacted the customer services team to ask if the trip to the Salt Mine could go ahead on the day I initially thought I had booked the trip for, or if not a day or 2 later. The customer service advisor Daryna was great, she said she would look nto what could be done and said woud call me back. Within 10 minutes she called me back to say the trip could take place on either the date I initially thought I'd booked it for or the Sunday.. I was so relived as I thought due to my own error of booking the incorrect date I would have lost my money (£97.00). The driver arrived at our hotel on time in a Mercedes people carrier, which was very comfortable and the journey to the Salt mine took approx 20 minutes. The whole trip from start to the entry and handing over to the guide at the Salt mines was seamless. Salt mines were amazing and well worth the visit, 100% recommend Mr Shuttle for this tour, by far the best price, only wish we had found them for the Auschwitz tour, as they would have worked out far cheaper than booking through our hotel. The drivers were very helpful and knowledgeable.

Fascinating and eye opening - Another brilliant trip provided by Viator, our driver was punctual and very friendly, along with the actual tour guide who walked us through the Salt Mine. Very fascinating to learn about the history behind the mine, and the tour guide was also very funny, which was a pleasant surprise. Would highly recommend 5/5

Well worth the visit. - Well worth the visit. Pleasant bus ride, all the staff had great English. Our tour was slightly rushed as there was a tour behind us that kept interrupting but a part from that it was great.

Professional service - We also booked Airport transfers with Mr Shuttle. We highly recommend this company. The drivers were polite, well dressed and took care of our suitcases. They were earlier than advertised for the pick up times at our hotel. Sadly we had pre-booked our Austwitz tour with another company that also specified a hotel pick-up. This was not the case and we had to walk 20 plus minutes to a rendezvous point! We recommend sticking with Mr Shuttle.

Who knew salt could be interesting?! - I was a bit worried about the tour as I wasn't sure how claustrophobic it would feel but actually it didn't feel it at all. The experience is worth a visit for the cavern alone; very impressive. Comfortable shoes are a must though! The only down side was having to find our own way back to the car park on leaving the salt mines. We made it back but with a slight detour!

Steps! - Prepare for alot of steps and history- it is worth a visit. Travelled via train with only a few minutes walk and the surrounding area is very pleasant too.

Memorable experience - It was a wonderful trip, but for a group of young people it was too much walking. At the same time as the stairs made you a little dizzy. I would still encourage everyone to visit the salt mines because it is very memorable. The lifts up give you an experience of a lifetime.

Not good for people that can't walk far - There was no memorial parts as it wasn't mentioned that it was so much walking that my husband could not complete it, we had to cut the tour short...