Must do in Poland - Very good tour, our tour guide jacek was very calm and polite, very accommodating, not rushed, in Krakov our tour guide Bruno was awesome, very relaxed, great person and it felt like we were just meeting with a real cool friend in his hometown and still very knowledgeable and professional at the same time. Great experience overall

Krakow and Salt Mines - It was a great trip. Kevin was very personable and friendly. Krakow and the salt mines were wonderful and well worth the trip.

Great Day! - Great tour of Cracow with knowledgeable guide Margarita and fabulous visit to salt mine. A must see if anywhere near the area! Driver Tomas very professional and had a beautiful and comfortable vehicle and took great care of us during drive. Will definitely travel with hem again.

We took the whole day tour from... - <p>We took the whole day tour from Warsaw. It was a long day, but really worth it. Peter was our driver and he was very fluent in English. He got us to Krakow in time to join a local tour of Krakow Castle<br/> Very informative. We had an excellent lunch at a local restaurant with Peter. Then Salt mine</p>

Poland is a gem! - Had a trip to Poland recently with the family. *Overall impression: Poland is pretty, clean and safe. I have the utmost respect for the Polish' resilience and progressive thinking considering it was only liberated in the early 90's. People are really warm, there's food everywhere and it's a very culturally enriching experience. I invite everyone to visit Poland. *Pros: I selected the guided tour. It gave me the peace of mind of not having to worry of planning the specifics of the transportation and places to visit. The tour guides and drivers provided a great depth of cultural appreciation. I could visit the places 10x and I wouldn't have had appreciated the beauty if I didn't know the history. *Cons: More on the pricey side; Considering the amount paid, it would have been better for the lunch and/or the dinner to be included in the package. Also, with the amount paid, a 4 star hotel could have been offered instead of the 3 star hotel.

Poorly Organized by the Tour Operator - Our expectations for this tour which cost us about $300 per person was that we would be driven by car from our hotel to a tour in Krakow from 1200 to 1400, then have lunch from 1400-1500, then tour the Salt Mine from 1600-1800, with a return back to the hotel in Warsaw. We were picked up at 0730 as expected, by a driver who was a very pleasant young man. However, he did not have good command of English, so he rarely spoke to us during the trip. Our next surprise was that he took us to the Salt Mine in the morning without informing us of the change in itinerary. After the Salt Mine he drove us to a nice restaurant for lunch in Krakow. We were surprised to learn that when ordering off the menu, the tour company paid the first $5 for lunch and we had to pay the rest of the bill. After lunch we went for a tour of Krakow. However, the tour company asked the guide not to show up until our tour could be combined with one from another car/bus. We waited for two hours in Krakow for the tour to start. The tour started at 1800. The first part of the tour was a visit to the Castle which closed at 1800. So they cut out that part of the tour. Because of the late start, we had to leave the tour for about 30 minutes in order to have a bathroom break and some dinner. So we missed another part of the tour. We finally arrived back at the Hotel in Warsaw at 2330. It was a very long and frustrating day.

This tour means a long day. Which we... - <p>This tour means a long day. Which we were prepared for. Our driver was great! He spoke English and gave us a good overview of some of Polands history. Loved the Salt Mines. A must see if you can. The down side was the city guide for Krakow. He spoke English only on what he knew to tell us about Krakow but not good enough to answer our questions. Also his knowledge of history was lacking. It was a waste of our time. We do lots of city tours and this was one of the worst. The problem is these trips, and they are not cheap when you go in a small group, are only as good as the guides. The drive is about 41/2 hours each way plus the time spent on activities amounts to about 15 hours. Not sure I would recommend. I think you could take the train and do this on your own.</p>