Rio Secreto is awesome ! - Booked our tour through Nexus Tours/ Sunwing representative at the resort we stayed at. It came to 4486.61 MXN / (250.20 USD) for 2 people, including all the transportation, nice lunch buffet, wetsuit, water-shoes, life-jacket, helmet with light, lockers, and a reasonably sized group of 8 -10 people. The driver provided sunbrella and water bottles for Tulum. All the drivers/ staff/ employees/ tour-guide were GREAT. Rio Secreto was amazing and 110% worthwhile. (It was also nice to get away from the heat and the wind, and the water was not too cold with a wet suit). Beautiful nature and very fun exploration! -(if you're into that sort of thing). There are NO electronic devices of any sort or camera allowed... which on one hand, I would have loved to take some photos there, but on the other hand it is also a nice experience when you and everyone around you isn't distracted with photo taking and is just enjoying the experience. An assigned Rio Secreto photographer accompanies your group into Rio Secreto, and there is an option to buy photos at the end, but the prices are RIDICULOUS, especially since it's just normal digital photography and everyone is a digital photographer in this day in age. I don't understand why they don't just reasonably price (absolutely no more than $14 USD total) for a digital copy of the photographs, so that most people would actually buy them, (considering the photographer already took them anyway). I imagine they would actually make more money that way in the end. Instead they charge about $100 USD for about 12 alright (no artistic masterpiece) photos. Tulum was a neat site, (& lots of iguanas) but when we went it was extremely windy and super hot (midday), and being a sensitive wuss when it comes to unfavourable weather conditions I would, in retrospect have skipped out on this tour, unless I was there during milder weather.

Great Tour! Great deal! Book this! You will love it! - This was such a great trip! They are organized, knowledgeable and provide so much. From umbrellas, to the wetsuits and life vest. It was absolutely perfect, enjoyable and most of all memorable. Our tour guide was Diego and I could not be more grateful for his kindness and care. I can not wait to bring my kids on this trip and experience a second time for myself. Highly recommend!

Highly Recommend - Diana - Diana was the best guide we could have asked for. This was an amazing experience from start to finish. The service was excellent and the people were even better. Diana made the experience super interactive and her ability to go back and forth from English to Spanish allowed for a seamless process for a bilingual family or group. I would recommend to anyone that wants to add a little excitement to their trip to Cancun. Diana and her crew made this a day to remember.

A fantastic, learning and exploring experience - Had an absolutely wonderful time. Our guide, Tainara, was incredibly knowledgeable and helpful, especially with our children. She answered all their questions and let them have a great time exploring. My 8 year old came out saying he felt like Link from Zelda and my 16 year old was just really interested and curious.

Secret River - Tour - 100% recommended, the duration of the tour to the sacred river was very good thanks to our guide Diana who demonstrated experience and kindness who made us have a very pleasant time. The criticism of the tour is the high cost that they wanted to sell us for the set of photos (U$30 per photo) which meant that we could not keep any souvenirs.

Ruins & Rio Secreto combined! Fantastic! - We thoroughly enjoyed ourselves the whole day. The Mayan ruins right on the shoreline were quite special. We booked the ruins & river combination. This represented quite a bit of driving. They were kind enough to pick us up from our hotel & tend to all of the logistics, it was a very long day as our driver collected us at 7:20am & we returned at 4pm. But it was all worth it. Our driver Lucio & our guide Omar were great. I appreciate all of their attentiveness. Two very different experiences in one. The lunch was nothing special, but we didn’t come for the food. A lovely day. Thank you Rio Secreto!

Amazing!!! - Wow!!! We can not say enough about this tour. Our guide, Aaron, looked and sounded like Jonathan Roumie, from The Chosen. Anyway, Aaron was fantastic and super funny. His English was perfect. His knowledge of the ruins and the cave system we explored later was very educational. Aaron was professional, polite, safety conscious, and very protective of the eco system, as well as his customers. The Mayan pyramids is a once in a lifetime thing to see. I'm so glad we saw it. Great ocean views. A lot of iguanas. A large gift shop and some food areas. The cenote and cave system was the second part of the day with our same group and Aaron. We wore body suits, miner helmets with lights, and water shoes. You start out gradually into the cave system with ankle high water that slowly gets deeper, which allows your body to acclimate to the cold water. "Es frio, si?" My nickname soon became "Frio" by Aaron and the group, lol. The caverns are a large and dark and winding system of caves filled with stalactites and stalagmites. We saw small catfish, shrimp, and bats. With the lights off you could not see your hand in front of your face. My only advice on this adventure is make sure you help the person in front of you and behind you and hopefully they will do the same for you - some of the watery steps can be a tad steep. Be a team player! This double excursion day was very affordable. If you give it a try ask for Aaron to be your guide. You won't be disappointed.

Some history and exploration - visit to Tulum may be a very hot day and long day - We booked our excursion through the Sunwing rep at our hotel. If you are staying at a further away hotel near Isla Mujeres, be prepared to have a longer ride to and from Rio Secreto (i.e. an hour plus) than if you are near the hotel district and if you there is another 45mins ride from there to Tulum both ways. It took us approximately 2 hours to get back to our resort. The day we went, it was 33 degrees and extremely hot and humid. Although we did try to get there as early as possible and your transport does have air conditioning, people not accustomed to this weather may experience heat exhaustion. Umbrellas and bottle water are provided however any plastics will not be permitted into the area where the ruins are located. Drink the botle of water ASAP as you will need it for to journey in the hot sun. There are many photo ops and after the tour, you are brought back to Tulum market. Transport is arranged back to Rio Secreto for buffet lunch for approximately half an hour. Next is a 10 minute ride to the caves where you would suit up in wet suit and water shoes ride for about another 10 minutes by bicycle and then replel down to the caves. Unfortunately, I was unable to proceed to this part as I did not feel well and eventually confirm I had heat exhaustion. Alfredo and Irma were able to help me and bring me back to normal with fluids and fruit and continually checking up on me. Be warned that if you are not used to the heat, you may get heat stroke/exhaustion and may require medical attention. They were very attentive and caring and I thank them very much. My other half did end up continuing on with the activities and had a very good experience. This activity does require bike riding, repelling down into a cave and a bit of floating/swimming. It is much cooler in the caves. Our guide, Aaron was very attentive and was very knowledgeable of both Tulum and Rio Secreto. We will be back next time and yes, I will just do the Rio Secreto part only.

Amazing, but disappointing - The Rio Secreto experience was amazing! Highly recommend to adults and children alike. Karina, our guide, was exceptional. The rest of the tour was disappointing. We expected to visit Tulum at the start of the day and end the tour with the refreshing cave tour, but did just the opposite. We arrived in Tulum in the heat of the afternoon and heavy crowds, after a very mediocre ‘traditional’ cafeteria style lunch. Could not enjoy Tulum in the oppressive heat.

PHOTO OPTION IS A SCAM! - Tour guide (Diana) is great and caves are a worthwhile visit. If it weren't for what happened next, I would give this four or five stars. At the end they will offer to sell digital photos for $120. BEWARE! Do not allow them to charge your credit card until AFTER you download. Otherwise, all you receive for your money is a download code which attempts to scam you further but never actually delivers the photos.