Zipline/ATV adventure - The zip line experience was phenomenal, Ivan and Valeria had a great team and were very personable. And the ATV ride with Juan and polo was amazing. Along with the great mule ride and tequila tasting! Worth every penny !

Amazing day filled with great memories. - What an amazing day filled with adventure, lots of laughs, and a tonne of fun. The razor tour was fantastic. My 12 year old son and I couldn’t wipe the smiles off our faces. The zip line tours of 10 different zip lines cross crossing the canyon and river below was so much fun fun. I can’t say enough good things about the entire staff at Canopy River, professional and funny, patient and calm in all situations. It was totally worth doing the razor and zip line. Oh I just about forgot about one of the best parts—the ride back up out of the canyon on a mule (we liked to say that we rode on a Mexican burro! When else are you going to get the chance to say that!) The memories my son and I will have are priceless.

Excellent tour, we took the quad bikes, did the zip lines, and mule tour is worth a lot super recommended - Excellent tour They accompanied us all the time and helped us in everything 100% recommended the photos are excellent and the unique experience

Thrilling Adventure and Top-Notch Hospitality! - We did the full experience at Canopy River—ziplining, the RZR ride over the Jorullo Bridge, and the mule ride up the mountain—and it was an absolute blast from start to finish. The zipline course was thrilling with incredible views, and riding an RZR across the longest suspension bridge in Latin America was such a rush! The mule ride added a fun, unexpected twist to the adventure. Our guides were friendly, fun, and made the whole day even better. They even snapped great photos throughout the day, which you can purchase afterward. But what really stood out was their kindness at the end of the tour. My kids were melting down from the long day, and the staff arranged a special ride back to our hotel in downtown Puerto Vallarta instead of making us wait for the group shuttle. That level of service made a huge difference, and I was so grateful. Highly recommend Canopy River for families, thrill seekers, and anyone who wants an unforgettable day in Puerto Vallarta. Five stars!

Really fun and super good when comes to family - AMAZING VIEWS rainforest views are amazing and the waterfall .Additionally you pass my a bridge and it has the most amazing view. And on the zip line every trip is a amazing view

Absolutely Amazing Excursion! - Absolutely amazing!!! We've been zip lining before but this was the best!!! We did the Razor vs Atv because we had 4 people in our family. We ziplined first and the views were spectacular!! Wish I would have brought a go pro camera or something because the pictures don't do it justice.

Fun with exceptional views! The ATV and zip line tours were lots of fun and the views are exceptional! - The views of the mountains, rivers, and forest are a must if you are visiting PV. Our guides (Fernando, Valeria, Freddy) were friendly, fun, and safe. Our lunch was great and the ice cold beers on a hot day were refreshing. The staff also took photos to help us capture the experience. The staff are friendly, prices are fair, and the views are out of this world!

ATV rides that stopped for a swim at a waterfall, the long bridge views were awesome. Then we went on so many zip lines - Our tour was well above expectations. Diego was our favorite for the zip lining and his whole group for our tour were awesome. We felt safe and laughed a lot. Our ATV guides were also wonderful and we had so much fun!

Would've, could've, should've..... - The area was beautiful and zipline was a blast. Only problem was one of the staff assisting with ATV's kept being rude and sexually harassing my girlfriend. I asked him not be disrespectful to her which only made him do it more. It was really uncomfortable and he kept making sexual comments about all the women during the swimming portion. Would have been a 5/5 but he made the whole excursion so uncomfortable that 2/5 is all I can give it.

Horrible Experience – Disrespectful Manager Edgar - I rarely write negative reviews, but my experience at Canopy River Adventures was so awful that I feel I need to warn others. I booked a package that included a racer quad ride and a zip line excursion. Before booking, I did my homework and saw the weight limit was listed at 245 lbs. I weigh 280 lbs with an athletic build, so naturally I wanted to confirm. The hotel vendor, Avelina Romero, assured me the limit was actually 260 lbs and that I would be fine. I even asked the Canopy River driver on the way to the park, and he also said I’d have no problem. With two different company representatives telling me it was fine, I went ahead with the tour. When I arrived, however, the manager Edgar was immediately rude, dismissive, and condescending. Instead of calmly addressing the situation, he gave me an attitude as if I was being a nuisance for even bringing it up. He flat-out told me, “That’s not my problem, take it up with the hotel vendor,” and made no effort whatsoever to help me. His nonchalant, smug manner and the way he spoke down to me was insulting. I even offered to do a different activity instead of the zip line — something to salvage the experience since I had paid for the full package — but Edgar refused. There was no flexibility, no understanding, and certainly no respect. Because of this, I was forced to sit around for nearly two hours while my entire party went on the excursion without me. Imagine spending your money on an adventure, only to be humiliated, dismissed, and left behind because the manager can’t be bothered to handle customer service properly. And here’s the most telling part: once they found out I was leaving a review, suddenly they tried to offer me another excursion, the Mirador de Cristal. But of course, Edgar didn’t even have the professionalism to come speak to me himself — he sent someone else to make the offer. That wasn’t genuine customer service. That was damage control, and it made his disrespect even more obvious. This is not just about a weight limit. I understand safety rules exist. What I cannot accept is being lied to by multiple company representatives and then being treated with such arrogance and belittlement by Edgar. A competent manager would’ve shown empathy, offered an alternative immediately, or at the very least treated me with basic respect. Instead, Edgar ruined what should have been a fun, memorable day. If you value honesty, professionalism, and respectful treatment, I strongly urge you to avoid Canopy River Adventures. There are many other companies in Puerto Vallarta that actually care about their customers — this one clearly does not.