Quick view of Philly! - Comfortable trolley, informative tour guide, friendly driver, gave good recommendations for museum and food experiencesl.

Mutter Not Included - Visited the Mutter Museum, which indicated this pass is not accepted. Visited the Penitentiary without issue.

Good be a good deal if you skip the bus tour - The pass is good if you choose not to use the bus. If you have only 2 days try to visit as many museums as possible or do the walking tours if you are into that, otherwise is not worth it, and you will end up pay a overpriced entry for those museums. We had a 2 days pass, the first day we got a good deal because we had 2 walking tours, one museum and the Philly cheesesteak, the second day we got screwed with the bus, and we pretty much spent more than half a day running from a stop to another because the bus was not stoping to all stops and waiting for it. Definitely they don’t know what a hop on hop off bus is.

Poor Experience - We’ve used passes like these before without issue, but this is not one of them! A prime example is that we’d booked to do the ghost tour on the pass (we’d bought a 1 day pass not a flex pass) but when we arrived at the tour the owner told us that we were not allowed to go because the pass said “scan limit reached”. She said we must’ve bought a flex pass and had reached the limit. We explained (and sent screenshots) of our pass showing it was clearly a 1 day pass and we’d used it that morning with her company for the constitutional walking tour so logic would say it’s still valid! She wouldn’t let us go on the tour unless we provided a credit card which we clearly weren’t going to do given we’d already paid for the pass. So this was either an issue with the pass or the vendor but either way as the customer we were completely stuck in the middle. It makes the pass not worth it at all. Some of the other vendors we visited had issues scanning it (the app was slow or kept logging them out) but otherwise eventually worked. Needless to say it was not a seamless experience and we’re waiting to hear back from the company on what can be done about the fact we weren’t permitted by the vendor owner to do an entire attraction! It’s not as simple as “whoops our bad, here’s a replacement ticket”, we live in Australia and have now left Philly and are travelling home, so not exactly an easy fix!

Never again will I travel with Viator - Tickets are not accepted at most attractions listen on ticket. Don’t buy this ticket from viator . It’s a scam and my bank is looking into this mess