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Krakow to Auschwitz Birkenau: Complimentary Ebook with Optional Guided Tour
4.4
518 Ratings
Kraków
Embark on a journey from Krakow to Auschwitz-Birkenau and pay your respects at the most notorious Nazi concentration camp. Choose between guided and non-guided options and receive a complimentary ebook to prepare for this emotional tour.
Duration:
7 hours
Cancellation:
1 day
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Highlights
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Krakow - Your tour begins with transportation from Krakow with pickups starting from south of Krakow, in the Podgorze district. We travel across the city, through multiple meeting points. It is approx. 40 minutes from the first meeting point to the last one. The last meeting Point is Straszewskiego 14, Hotel Maltański. Pickup is based on your selection during booking.
Auschwitz-Birkenau Museum is located outside Krakow (65km) and the journey will last 1h 15 minutes. All of our drivers are legally licensed with all EU permissions for passenger transportation. An English-speaking tour leader of the group will assist you during your journey at any time you need. Upon arrival at Auschwitz, you will have a short break to grab a coffee or use the bathroom. Then you will be introduced to a professional Auschwitz Museum guide who will take you on the tour inside. - Panstwowe Muzeum Auschwitz-Birkenau - Tour of Auschwitz starts from passing the security airport styles with metal detectors. You will walk through the underground tunnel to reach the original Auschwitz gate with a sign “Arbeit Macht Frei”. During the visit, you will walk into many barracks with exhibits such as human hairs, prisoners’ pottery, prisoner pictures and many more. The guide will also take you to see block 11 where was located first ever gas chambers. Upon exiting the block, you will witness the death wall and walk to the gallows where Rudolf Höß was hanged. By going forward you will enter into gas chamber and crematorium in Auschwitz I which is leaving a shocking impression allowing you to imagine the scale of the Holocaust. According to the rules of Auschwitz, the groups count up to 30 people, and all visitors get a headset to hear the guide.
- Brzezinka - After the 1st camp, you will have a short break. After it ends you will be taken by bus to the second part of the tour Auschwitz II Birkenau located 3km from Auschwitz I to continue the tour with your guide. Birkenau was the largest camp (171 hectares) where almost 100,000 prisoners were held. In this camp, you will have a chance to see some prisoners’ wooden barracks originally designed as horse stables, as well as the original freight wagon used to transport prisoners to camp. During the tour, you will see on your eyes the ruins of 4 gas chambers and crematoria. Visit this camp can late you imagine the scale of the holocaust.
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Krakow - After the end of the tour, you will walk to the car park where you will be given a short break. There is an available bookstore, and restaurant as well as some benches to rest.
When the break ends, you will be transferred back to Krakow to one of our two meeting points to avoid being stuck in Krakow traffic. Please keep in mind that Krakow is an old town, with multiple one-way streets, and zones closed for traffic. The main streets are often very corked. Our tour leader will inform you about possible tour drop-off options based on the current traffic in the city.
What's Included
- Highly qualified, friendly tour leader
- Preparation E-book ‘The Stories of Auschwitz’ (English)
- Clear audio via headsets
- Multiple pickup points across Krakow
- Air-conditioned round-trip transportation
- Certified Museum Guide in English (optional)
- Professional support (Whatsapp, Email, Phone)
- Included entry to Auschwitz I & II Birkenau
What's Not Included
- Food and drinks
- Guide-book
Additional Information
Honor the victims of the most infamous Nazi concentration camps, Auschwitz-Birkenau. Reserve your spot on this tour and receive a complimentary copy of the preparatory ebook for your Auschwitz visit. Get ready for this profound journey.
- Select from guided or self-touring options
- Explore Auschwitz I and Auschwitz II-Birkenau camps
- Journey in a comfortable, air-conditioned transport.
- Receive a FREE Auschwitz-Birkenau visit readiness ebook
- VISIT: Auschwitz-Birkenau Museum is visited by thousands of people every day. Keeping your own pace of sightseeing may not be possible. It is mandatory to behave appropriately. The dress code is casual but it requires respect for the place. It is forbidden to eat, smoke or act in a loud manner at the museum sights.
- PREPARATION: This is a very emotional tour, we have created an ebook that should help you prepare emotionally for the visit.
- PICKUP: The tour departs from several meeting points. Please make sure to send us your preferred pickup point or your accommodation place. Otherwise, our team will set you to the last meeting point.
- CHILDREN: It is not recommended to visit this museum with children below 13 years. However, it is the parent’s personal decision, the tour for children below 13 years may be done without a headset and receiver. Tickets for children (3-11) include entrance tickets without the receivers and headphones in Auschwitz. If you want your child to visit with a headset please book “Youth tickets”
- PICTURES: It is allowed to take pictures in museums, except few indicated exceptions. It is forbidden to take photos with the use of flash.
- DEPARTURE: It is highly recommended to reserve a whole day for the tour as the start time may change following the rules of Auschwitz.
- WEATHER: The tour operates in all weather conditions. During the visit to Auschwitz, you will spend up to 70% of the time outdoors. Please bring weather-appropriate clothing and water on sunny days.
- DOCUMENTS Regarding the Terms of Use at the Auschwitz & Birkenau Museum, it is mandatory to provide the full names of all participants of the tour. It is necessary to take with you any document with a picture for the tour which may be checked at the entrance to the museum. Otherwise, you may not be allowed to enter the museum.
- BAG LIMITATIONS: Please note that the maximum size of bags and backpacks allowed on the museum grounds is 30 x 20 x 10 centimetres (roughly 12 x 8 x 4 inches). You can always leave your belongings inside the vehicle, or in the luggage store in Auschwitz.
- LUNCH: Lunch is not included but you can order a lunchbox separately for 30zł which will be delivered to you during the tour. To place an order you may send us an email no later than 7:00 pm the day before. Please note that there is not enough time for a regular lunch between visits to Auschwitz I and Birkenau. Ordering a lunchbox or bringing your snacks is highly recommended. On the spot, there are only a few places to buy food and drinks, however in high season, there may not be enough time to stay in long queues.
- STUDENT: Youth tickets discount is only with a valid student ID card, on the day of the tour. Please ensure to take your student ID card with you, otherwise, you will need to pay an extra fee for an adult ticket
- GROUP: The maximum number of people in a group with a guide is 30, meanwhile, in the vehicle, there may be two groups together.
Location
Hotel Warszawski
Pawia
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Customer Ratings
4.4
(518 Ratings)
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Lenjohansson
May 15, 2024
Good - Nice personal service. Nice clean bus.
The guide was perfect.
Easy to understand och we felt that we was taking care of. Rekommenderar
Review provided by Tripadvisor
J77hak
May 12, 2024
It’s a must visit. Lots of walking, but worth it. - 1pm pick up. A great experience all round. Seeing everything close up brings the reality to the experience. Lots of walking so wear good shoes. Oh and don’t forget to bring some ID
Review provided by Tripadvisor
Efhelios
Apr 18, 2024
An excursion to recommend despite the heaviness of the subject. - Very good service. Perfect organization. Very competent guide.
Auschwitz is a must, even if it is hard. You have to see it to become aware and not forget.
Review provided by Tripadvisor
Laurams8441st
Apr 8, 2024
Visit at Auschwitz - The engagement of the trip manager was exceptional! The guide delivered the information in an interesting and professional way. Very touching visit, but definitely something one should see at least once in a lifetime
Review provided by Tripadvisor
Sues762
May 8, 2024
Good but would prefer a slower pace - Good but felt it was rushed and we didn’t get time to read the information boards or reflect on the experience. The tour guide was very knowledgeable but hard
To understand so we felt
Like we missed a lot of the information.
Review provided by Tripadvisor
Traveler12297160306
Apr 16, 2024
Very good tour. Our only complain is the reschedule from 1pm to 7am. - The tour was very good. Our guide made us travel in time and image how it was to live in the concentration camps. Guide from AT Cracow was also very nice and allow us to go with them from Auschwitz I to Aushwitz II.
Only negative point is that they rescheduled out tour from 1pm to 7:20am, what caused us some inconvenience.
Review provided by Tripadvisor
Adeline
May 9, 2024
Scam refusal of refund and cancellation the day before without refund - They are thieves
Above all, don't book with them, cancel the day before for the next day and now everything else is full
Refusal of reimbursement!
Very bad faith!
A scam !
Review provided by Tripadvisor
Elizabeth_m
May 8, 2024
Very disappointing - The trip to Auschwitz was cancelled at the last minute. This was so disappointing because we trusted the company to follow thru with the commitment.
Review provided by Viator
Lisa
May 5, 2024
Terrible Experience with the company, cancelled booking last minute - Company confirmed booking then 2 days later changed it to pending. I booked this tour 27 days prior to the date of tour. Following several back and forth messages, they would not tell me what the problem was. A week prior to the tour date, I received confirmation and got the tickets sent to me. One day later I was notified that my tour was cancelled! What a terrible experience!
Review provided by Tripadvisor
Linzi_b
Apr 23, 2024
Terrible and unsatisfying service - extreme dissatisfaction with the tour services provided by your agency during our recent trip to Krakow. We booked two tours with your agency for the Saturday and Sunday of our weekend stay, specifically scheduling them for the afternoon to accommodate the needs of two individuals with certain conditions who were unable to participate in early morning activities or multiple tours in one day.
Unfortunately, upon our arrival on Friday afternoon, we received an email notification stating that the tour scheduled for Saturday afternoon had been cancelled due to reasons beyond your control. This cancellation significantly disrupted our plans, as we were unable to rearrange our schedule with yourselves.
Despite contacting your agency and explaining our situation, we were met with inflexibility and offered only a full refund as an option. This forced us to hastily arrange alternative plans for Sunday morning as this was the only tour time left available for that weekend, we requested that we do the salt mines on the Saturday afternoon instead of the Sunday which was also declined by yourselves which resulted in one member of our party being unable to participate. Furthermore, by the time the Sunday morning activity concluded, it was logistically impossible for us to make it to the second tour scheduled for that afternoon, as it would have been too strenuous for our group to undertake two tours in one day and to get there on time.
When we inquired about the possibility of rescheduling the Sunday afternoon to a different day to mitigate the impact of the cancelled Saturday tour, but we were flatly denied this option by your staff.
To compound our frustration, we later discovered that other individuals on our original tour had their trips rescheduled to the following morning without any issue, whereas we were not offered this option. Consequently, we were forced to incur additional expenses by booking alternative activities for the weekend and ultimately missed out on the second tour we had originally planned and paid for.
This experience has left us deeply disappointed and dissatisfied with the level of service provided by your agency. Not only were we inconvenienced by the cancellation of the Saturday tour, but we also felt unsupported and neglected by your staff in our attempts to find a suitable resolution. Lack of flexibility in rescheduling options.
Review provided by Viator
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