Krakow Airport Transfer: Convenient City Center Transfers in Modern Vehicles

Experience a seamless and private transfer service from Krakow airport to the city heart and vice versa. Our service offers exceptional value, boasting a top-tier, air-conditioned Mercedes or Tesla car and pleasant, English-speaking chauffeur.

Duration: 25 minutes
Cancellation: 24 hours
Highlights

Airport transfers include a private, modern and comfortable Mercedes Benz car, van or Tesla operated by a friendly, English-speaking driver who will be waiting for you upon your arrival to give you a hand with your luggage and assist you to the car. You don’t have to queue for the overpriced taxis. In the Krakow Airport, you will easily spot the smartly…

What's Included
  • Complimentary city map
  • Wi-Fi access included
  • Insurance covered
  • Free parking
What's Not Included
  • Meals and drinks
Additional Information
  • Please provide Flight Details - Flight number
  • Excellent parking location at the airport in VIP area.
  • Door-to-door service guaranteed in every service.
  • Free Wi-Fi in cars.
  • All costs included in the price of the service.
Location
Krakow Tours by KrakowDirect
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.5
(186 Ratings)
5 stars
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1 star
Faye
Jan 27, 2026
Smooth and hassle free - Excellent service, the driver was waiting in the arrival hall & was very helpful giving us directions & recommendations. Excellent service
Review provided by Tripadvisor
Paul
Jan 23, 2026
One stop travel stopfor Krakow ! - Used Krakow direct for airport transfers and excursions to Auschwitz and the Salt Mine. Communications were excellent throughout and all the drivers were friendly, helpful and vehicles were in excellent condition. We used Krakow Direct so as to deal with just one company throughout and to keep things easy and simple and in truth it was the best thing from our point of view. Can’t speak highly enough of this company and highly recommend !
Review provided by Tripadvisor
574simonh
Jan 20, 2026
Krakow direct were great with all of our transfers and trips. 5 stars - Booked hotel to airport transfers. Driver arrived on time, helped with the luggage and was very polite and professional. Thanks Adam. A 5 star service.
Review provided by Tripadvisor
G7650aqchrisw
Dec 1, 2025
courteous, prompt, polite - Paweł looked after us very well, courteous, prompt, polite. Easy to change the pickup location as more convenient for us to be picked up from our luggage drop. Thanks
Review provided by Tripadvisor
L539eemartinp
Mar 4, 2026
Terrible experience with Krakow Direct - We had booked and paid for a transfer from the airport to our hotel on Monday the 2nd of March Our flight actually arrived earlier than scheduled but due to a 2 hour wait at passport control which was not our fault we would be delayed. Throughout the wait we had been in contact with our driver who told us he would wait for us in the arrival hall Unfortunately by the time we got into the arrival hall our car had departed without any warning leaving us to find alternative transport which cost us €30 We contacted Krakow Direct the following day to explain what had happened and could we get a refund or get our return transfer free of charge but were told that it was not their fault but the airports and we should contact there customer support regarding this matter therefore no refund This is a warning to anyone booking a airport transfer with this company that they will not wait for you even though they know that their are long waiting times at passport control
Review provided by Tripadvisor
Leedl4875ye
Feb 28, 2026
Worst airport in the world - After traveling to substantial number of airports in the world can categorically say that krakow airport is the worst in the world. It took us longer to get through customs than the flight took from uk. If it’s not essential travel I would avoid like the plague. Disgusting way to treat passengers
Review provided by Tripadvisor
814lorrainek
Feb 27, 2026
DO NOT USE FOR TRANSFERS - As mentioned in previous reviews do not use this company to pre-book a transfer from the airport. Due to the insane amount of time taken to get through border control, it can be 2-3 hours to get out of the airport after your flight lands. KRAKOW DIRECT WILL NOT WAIT FOR YOU. After contacting them, they declared that the driver had already left, did not offer an alternative or to send a replacement and will not give refunds, stating that their terms and conditions are clear (which they are not) so you are better off just picking up a ride outside the airport at a fixed price. They must be making a fortune out of airport bookings as I doubt if anyone will successfully make it through in the time they state they are willing to wait. I have my doubts about whether they are actually sending anyone to pick you up at all to be honest.
Review provided by Tripadvisor
O2543pophilb
Feb 13, 2026
Very poor - Very poor service for airport transfer. We pre booked our taxi and paid for it and were delayed at passport control at Krakow airport. Driver said he couldn’t wait for us so we were left with no transport to our hotel and were still charged the full amount.
Review provided by Tripadvisor
John
Jan 12, 2026
Shitshow - Horrible experience, absolute carnage, final security and boarding where totally un organised leaving people not knowing what was happening, combined with jet2, ruined an otherwise great trip.
Review provided by Tripadvisor
Campbelle73
Jan 3, 2026
At least dick turpin wore a mask when he robbed - I would actually give them zero Stay away guys,do not book through this company. I paid upfront 30 euros and the driver went away. My flight was delayed 30 mins and then my parner and I had to wait in a slow process going through security in krakow airport that took almost 70mins The driver said he couldn't wait any longer so left and said he onky had to wait an hour after fliggt was supposed to land. The company obviously don't take delays jnto account nor do they take the slow process at customs. They took my money amd didn't refund for did they offer ride back to airport when break was over. Stay well clear Book an uber through app for half the price
Review provided by Tripadvisor
From $42 (Per Vehicle)
up to 3 guests
1 - Traveler
Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).