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Auschwitz-Birkenau Tour: Guided Visit with Hotel Transfer from Krakow
4.8
304 Ratings
Krakow
Experience a 7-hour guided tour of the Auschwitz Museum and Birkenau Camp in Oświęcim. Explore the dark history of the Holocaust and pay tribute to the victims of the Nazis.
Experience a 7-hour guided tour of the Auschwitz Museum and Birkenau Camp in Oświęcim. Explore the dark history of the Holocaust and pay tribute to the victims of the Nazis.
Duration:
8 hours
Cancellation:
24 hours
Highlights
- Krakow - Your professional English-speaking driver will pick you up straight from your hotel door to start your tour
- Oswiecim - Transport by a modern, air-conditioned minivan to the Auschwitz Museum
- Oświęcim - Visiting the Auschwitz concentration camp with an English-speaking guide
- Memorial and Museum Auschwitz-Birkenau - A guided…
- Krakow - Your professional English-speaking driver will pick you up straight from your hotel door to start your tour
- Oswiecim - Transport by a modern, air-conditioned minivan to the Auschwitz Museum
- Oświęcim - Visiting the Auschwitz concentration camp with an English-speaking guide
- Memorial and Museum Auschwitz-Birkenau - A guided tour of the second part of the camp in Brzezinka
- Krakow - Meet your driver again and start the journey back to your hotel in Krakow
What's Included
- Guided Tour
- Visiting Auschwitz and Birkenau with Educator
- English-speaking driver
- Entrance ticket included
- Hotel pick-up and drop-off service
- Transport by air-conditioned MiniVan
- Exploration of two historical camps
- Guided Tour
- Visiting Auschwitz and Birkenau with Educator
- English-speaking driver
- Entrance ticket included
- Hotel pick-up and drop-off service
- Transport by air-conditioned MiniVan
- Exploration of two historical camps
Additional Information
Embark on a 7-hour journey to one of Poland’s most impactful sites, the Auschwitz Museum and Birkenau Camp, located in Oświęcim. This place stands as a potent symbol of the Holocaust and a memorial to Nazi victims.
Commence your trip from Krakow and travel to the town of Oświęcim to delve into one of Europe’s most somber periods in history. An…
Embark on a 7-hour journey to one of Poland’s most impactful sites, the Auschwitz Museum and Birkenau Camp, located in Oświęcim. This place stands as a potent symbol of the Holocaust and a memorial to Nazi victims.
Commence your trip from Krakow and travel to the town of Oświęcim to delve into one of Europe’s most somber periods in history. An English-speaking guide will navigate you through the Auschwitz-Birkenau Memorial and Museum, delivering a thoughtful tour that sheds light on the everyday existence within the camps and the horrors that unfolded throughout their operation.
Upon entry, engage in a deep and touching encounter. Learn about the estimated 1.5 million individuals who were transported to these camps by the Nazi regime and subsequently lost their lives during World War II. Established in 1947, this memorial was honored as a UNESCO World Heritage Site in 1979, recognized for its significant narrative.
- Baby carriages and luggage larger then 30 x 20 x 10cm are not permitted inside the museum
- Condition of visiting Museum is to have an identity card (ID or Passport)
- Pick-up for this tour can be between 5:30AM and 3:00PM (with the possibility of earlier or later times), so be prepared for possible changes. It is recommended to reserve a full day for this tour. The time provided in the booking and your voucher (9:30AM) is the most common time provided by the museum and does not depend on the local operator. The exact pick-up time will be confirmed by customer service or the driver on the day before the tour.
- Tour confrmation: The day before the trip, by 6:00 PM, you will receive a confrmation or cancellation of the trip via SMS or Whatsapp. The message will include information regarding the time and place of pickup. Bear in mind - a tour may be cancelled if no guide is assigned to us. In this case, we execute the cancellation with a 100% refund.
Location
Krakow
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
For a full refund, cancel at least 24 hours before the scheduled departure time.
Customer Ratings
4.8
(304 Ratings)
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Sophie_h
Aug 25, 2025
Would definitely book again - from England - Great eye opening tour. Well organised with what’s app support. Shout out to our driver/ organiser Jakob who was very friendly and made sure we got back to the hotel on time before our flight
Review provided by Viator
Michelleps7420dj
Aug 24, 2025
Fantastic - Fantastic tour, seamless pick up and drop off. The guide was great, very knowledgeable and kept everyone engaged. Would highly recommend this company and this trip
Review provided by Tripadvisor
Profan
Aug 21, 2025
A good place to you understand The Holocaust - It was a terrifying experience! Finally, I understood the horrors of the Nazi regime! The organization of the tour was excellent, because Olaf is extraordinary! He helped us a lot, because he messaged us the day before, to indicate the meeting place. He waited for us in the parking lot at Auschwitz and introduced us to the guide, then accompanied us to Birkenau. Olaf is a professional, to whom we thank and whom we recommend!
Review provided by Tripadvisor
Tammykendell
May 27, 2025
Visit to Auschwitz - Visiting Auschwitz was the main reason for visiting Krakow, this company was fantastic in supporting this to happen, friendly team, very punctual, also keeping us updated with the plans, the tour guide was exceptional with his knowledge and obvious passion for the sharing of the history, his respect for the history was palpable. We will definitely be recommending this company to friends/family and I plan on returning with my husband so will be making plans through these.
Review provided by Tripadvisor
Fionabb9093ji
Apr 22, 2025
Well organised trip! - Heartbreaking, eye opening experience & wouldn’t have been such an experience without our tour guide Michal! He was very informative and sensitive. Our driver Peter also made the experience much easier as he was constantly communicating with us and we got to go in within 5 minutes of being there due to the company’s excellent organisation. Highly recommend tours with this company - especially this one as we only booked last minute and were still accommodated.
Review provided by Tripadvisor
Sarah_h
Jul 11, 2025
Pickup was much earlier... - Pickup was much earlier than expected (6 am) and arrived at the busiest time for museum entry. The queues were very long compared to when we left. I felt that a later tour entry would have made for a better experience. Tour guide was knowledgeable but was sometimes hard to understand/spoke fast.
The museum tour was well organized but they really push you through quickly. I didn't feel like I had adequate time to really absorb the historical and emotional importance of the site as we were rushed from place to place. I would still recommend this experience to anyone and everyone, lest history repeat itself.
Remember that this is not only a museum, but a memorial. Dress appropriately. It was nice to see so many people respectfully wearing black, but also saw many tourists in jean shorts, etc. No selfies allowed. It was disheartening to see so many tourists happily posing for pictures with Birkenau in the background. This is the site of mass murder, not Bali. Be respectful.
Review provided by Viator
Stevehart_uk
May 28, 2025
Fantastic place to visit - Well worth a visit. Makes you stop and think. took loads of photos of the boards to digest later - as the guide gave so much info, I was overflowing.
Tour company changed the pickup from hotel time the day before from 9.30am to 13.50 via whatsapp, so make sure you check your messages. Person using whatsapp came across was a bit rude/blunt, I think that's in the Polish nature.
After reading reviews of different tour companies changing times / cancelling / long waits to get in, apart from the change in pickup time it all went OK and was relieved the trip took place, got back about 9ish
Review provided by Tripadvisor
Timminsgary
May 26, 2025
Good however a very early start - The tour of the camp was moving and thought provoking. The guide was very good and helped put may things into perspective.
The organisers are selling 9:30 pickups and tickets when in reality they don’t do this time. They pickup at 03:30 and get you in the queue for 6:30, so they can get early tickets on the day. You get a text about the time change mid evening the day before!
Review provided by Tripadvisor
D5824fkgillianp
Aug 16, 2025
Terrible and disappointing - Guide cancelled last minute terrible service………………………….and after that will take a week to get refunded will not book through Tripadvisor again
Review provided by Tripadvisor
P6553aklisas
May 4, 2025
This Company - No recommendation - Booked a tour to Auschwitz in JANUARY which had to be paid for immediately. Recommendation we received about "guideskrakow"
The day before our departure we received a cancellation via WhatsApp from the company
Justification: long and wide... u.a. the museum is closed including Friday 25.4.2025 (due to the "March of Living") and problems with the museum etc.
Consideration: You only know such an event a day before...hmmm...???
For documentation we were sent a photo (which, as we later found, does not stand for this cancellation there but "in general" i.a. as soon as it comes to an end with the capacity / allocation of the day tickets)
Once at our hotel we asked for an alternative. We got two seats at another company for Saturday 26.4.
On site, we then inquired at the counter AND the guide of the Museum Auschwitz whether it was closed on April 25, 2025 - this was denied, it was regularly open.
Conclusion: LIES on the part of the Company, as well as from guideskrakow, who confirmed this.
We got the money back BUT the pro rata visa expenses for the foreign currency PLN did not
So strongly advise against booking anything from here !!
Apart from everything: It is best to make this tour "individual" (e.g. Uber book there and back), you have to "queue" as a day guest anyway - also with GetYourGuide I heard - and there are daily more than enough guided tours in any languages you can choose on site.
Described "included admission" on the website of a company does not mean that you have to queue for tickets !!
The driver then buys these (as with us) at the counter.
If you have an ONLINE ticket, you can enter 30 minutes before the booked time/guided tour at a specially designated entrance. There's a co-worker standing with a plaque where it says: 10:30 e.g. - then nothing like pure...:-)
Review provided by Tripadvisor
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