Perfection!! - This was one of three excursions we had with Sebago last week in Key West (Locals Lounge, Dolphin/Sunset Cruise, Parasailing) and all were excellent!! Crews were great for all three and the longer excursions (Locals Lounge, Dolphin/Sunset) included very high levels of interaction, very helpful and a high level of knowledge. If you are looking to do more than one Key West excursion, I highly recommend booking multiple with Sebago and take advantage of discounts. You will have a great time and they will take great care of you!!

Totally worth it! - Great trip! The staff were all Professional, courteous, and gave us some fun memories. Food and drinks were very good!!

Getting to see the fish... - Getting to see the fish while snorkeling was probably my favorite! Also loved laying out on the floats, I was initially nervous for the boat ride as I get sea sick, but it was smooth sailing. The food and drinks were delicious, it was a perfect relaxing beach day and an unforgettable first experience on a catamaran for my first time ever visiting the Keys!

Grandma Brigade loved the day in the sun! - The Grandma Brigade had an awesome day with Captain Big Joe, and crew. Friendly, helpful, informative and fun . We are considering booking another voyage next week. Our cruise was cut short due to conflicting schedules. So next time we hope to get our full 6 hours. It is well worth the cost, food was good and crew was awesome!

Sun, drinks, and fun - We had a great day with our crew and captain. The sandbar was too shallow, so that captain quickly improvised and took us to a reef instead. We had the best day of drinking, snorkeling, eating, and relaxing! I would definitely recommend to anyone!

Sun and Fun - My husband and I enjoyed this trip. It was relaxing and fun. Captain was great and funny. We will do it again. Lunch and drinks were great too.

Great experience despite high winds - We had signed up for the eco tour which was all day with kayak and snorkeling. However there were high winds and we switched to the locals lounge tour as per the recommendation. The catamaran was super comfortable and clean with a very friendly crew. Visibility for snorkeling was not good and it was so windy we had a boat nearly crash into our catamaran. The crew did a great job unraveling the lines which took some time. Shout out to Ryan who dove in to undo the mess before we were able to head out. As a result of the winds we had to cut our trip short since we were unable to swim or use the floaters. When we docked and checked in Zack at the front desk was great and gave us a discount to do the original tour this Saturday. Overall positive experience with the crew and staff.

Lackluster; crew wasn’t very personable, don’t recommend - It wasn’t great. First, the trip should have been canceled due to high winds. There was zero visibility for snorkeling, we left late and they announced - before we had been left - that we would be coming back early due to the rough seas. The crew didn’t give any narration of where we were - they spoke more about how they’d like a minimum 20% tip for about 10 minutes but didn’t offer any ‘sightseeing’ narratives, which was kind of rich. We still tipped each guy $20 as I will place the blame on management more so than the crew. The crew didn’t ask guests what activities they’d like to do or offer help with equipment - you either had to figure it out yourself, or find a guy to ask (and I felt like a bother when I had to ask for a pool noodle). The anchor drifted on the trip and it was a fiasco - the boot got stuck for quite some time on an old sailboat. The crew was upset and probably should have just aborted the trip but didn’t. Profit seems to come before guest enjoyment. We weren’t allowed in the water for the rest of the excursion so it was hot and rather dull. No apologies were given, or refunds offered. We maybe had an hour ‘on the water’ - if that. If the conditions were that bad why didn’t they cancel the trip? Oh right - profit. No thanks - vacation time is precious and this company doesn’t seem to care about the guest experience. When the crew is wasn’t barking at each other; they were pretty inattentive to the guests - standing with their backs to the guests, avoiding eye contact: I’d rather have had the trip canceled then have the lackluster day on the boat that we had. Time is precious - don’t book with Sebago.

Unorganized - Need to start off by saying we didn’t even make it onto the boat, but no fault of our own! I booked this trip at the beginning of January as a day on the water with my mom for her Mother’s Day present. I received an email a few days before the trip to pay it in full. I paid the trip in full and downloaded our tickets to Apple Wallet. Our boat trip was planned for Tuesday. I received a phone call at 9 am, just 30 minutes before we were to check in for the 10 am departure. The phone call from the boating company, Sabago, informing we cannot go on our trip because someone else rented the whole boat as a private charter. Despite booking through a 3rd party company, Sabago should have known this information well before 9 am the day of the planned trip. I will say, a gentleman (Jeff I believe) was very helpful in trying to help us book something else. Unfortunately, we did not find anything like we had planned and chose to find another company to take us out on the water. It was highly disappointing to have planned a whole day around this excursion and to find out only 30 minutes prior that we could not go on it. I am a proactive person so had I known before the day of, I wouldn’t have had to spend my morning finding another boat trip for the day.

DO NOT BOOK LOCALS LOUNGE - BEWARE! The LOCALS LOUNGE is advertised as "a day full of fun, sun, sandbars and sangria" then in the description it says you will "sail to the backcountry waters of Key West". What we got was a grumpy captain (JOE) that took us out on April 4th nowhere near a sand bar or even remotely near any shallow water. Once anchored the crew (which were very apologetic and even stated they had no idea why it was advertised as a sandbar or backcountry excursion) then anchored to the boat 2 floats connected to 2 Bote boards and that was it. To say we were disappointed was an understatement. Several people on the boat expressed their discontent due to the water not being shallow and it not being anywhere near a sandbar, to which the captain JOE replied, I AM THE CAPTAIN, THIS IS WHERE WE ARE STAYING, DEAL WITH IT. All that being said, HIGHLY recommend you book elsewhere if you are looking to snorkel, sandbar, lounge in shallow waters or have any fun.