Best Experience - Overall Great experience all the activities were well thought and enough time given Staff is very helpful and knowledgeable

Best Tour Experience I’ve Ever Had - This was an incredible experience. Our tour guide, “Lilly” made the entire trip very enjoyable and his team was INCREDIBLE! They picked us up in Cancun and took us on a bus to Chichen Itza with a stop in Cenote. The whole tour was organized by somebody on the main resort here in Cancun. We left at seven in the morning and got back around nine at night from Cancun. They had separate vans to bring us to the main bus which brought us all the way. We bought the package which included unlimited alcohol and water, the entire trip, which was really nice. They gave us food while we were on the bus and also stopped in a Mayan town to get lunch. What was very nice is that I lost my camera in the bus and they organized it to be returned to my hotel. This was a really nice experience and we will do it again. - Brendan and Doris Larson

Great experience. So glad I chose this tour! - This tour was great! I took a day trip to Chichen Itzá, Valladolid, the Mayan town of Ebtún, and the X-cajum cenote from Puerto Adventuras. I started the day really early where we got in a small shuttle which picked up some people and brought us to Playa del Carmen where we were transferred on a coach bus which brought us to our first stop in Valladolid to see the lovely church. They gave us breakfast on the bus which consisted of a sandwich, a juice box, and some cookies. Be prepared for the time change since the province of Yucatán is an hour behind Quintana Roo. We didn’t get to Valladolid until 3 and a half hours after we left. We stayed there for 20 minutes, saw the church and then drove another 15 minutes to the small Mayan village of Ebtún where we got to meet a Mayan shaman we explained to us his culture and also spoke in his language which was a very cool experience. We also ate lunch there at a nice Mayan buffet with good traditional food. Next we drove another half hour to Chichen Itzá which was a nightmare to get into. We had to wait on a long line which was very chaotic. We had two hours at Chichen Itzá. 1 hour of a guided tour which the tour guide did a great job on, and 1 hour of free time to explore. I wish I could’ve had more free time, but the experience was great regardless. After another half hour, we made it to the Cenote X-cajum which was a great experience. Once you get there, you need to get life jackets and towels. The you walk down a lot of stairs to get the cenote. The water is very cold but you get used to it. There is a zip line into the water and a diving board. You also have the option of jumping from a platform way higher up. It was a great experience. In total, the guides were great, but I didn’t end up getting to the hotel until 9:45. I 100% recommend this tour.

Good day trip if you’re looking to get out of the resorts - Exploring the ruins of Chichen Itzá and swimming in the cennote. The drive is long but the tour bus was comfortable for the most part. The food at the buffet was decent. Overall a good trip for anyone looking to explore Mexico outside the resorts.

Great tour but not exactly as described - Chitchen Itza was fantastic. The guide explained so much. Shame we only had 2 hours could have spent much longer. The cenote swim was lovely and the Mayan ritual more spiritual than I thought it would be. Quite a lot of pressure to buy obsidian figures which were very expensive This tour states drinks inc alcoholic drinks and you don’t get that. We could have had beer but I don’t drink that anything else including drinks at lunch need to be paid for so we didn’t bother The lunch is edible and worth filling up because you don’t get back until about 8.30. It’s a long time on a coach, especially for children but totally worth it in my opinion.

Not great for young crowd and very boring - The tour brought us at Cenote very late 5pm - the time when the Cenote officially closed. We didn’t enjoy the Cenote at all

Worth to visit but not with this company. - We happened to have a guide whose story telling abilities were horrible, and it went like that: he said half a sentence in English and then the whole content in Spanish (yep, the tour was not for these that learned English at school), I was the only one in our group who could understand bits in Spanish). He could talk for 2 hours non stop not giving any useful information: no facts, nothing about the places where we go, no historical context, nothing about ancient historical sites. He was extraordinary in his act. I really admire him as a human being because he managed to make our whole group angry for a very good morning, and the trip starts early in the morning. Good exercise for us though, to learn how to not loath people for just their being once you paid them money 😅 He is a terrible guide, though. Also, not enough time for the main attractions, but we stopped in a few places on the go “to buy souvenirs from the Mayan people”, which how this trip should be named, where we had plenty of time to do nothing.

DO NOT USE Mayab Travel Tours or book with anyone who sells you on it - Horrendous experience. We were promised a big bus with space but instead were shoehorned into an uncomfortable shuttle with rude inconsiderate tour guides who overpriced our tour. Barely spoke english for us. Plus, this shuttle had to detour considerably for hours to accommodate people they picked up in playa del carmen. When I asked for some compensation for the misdelivered goods (i.e. a nice big tour bus that went to the promised destination and back to cancun) they said they had to "ask their boss". I expressed how upsetting all this was and they just laughed at us and shocker, no compensation. Cancun is one big scam

Worst tour ever - My husband and I took the tour, and when we arrived, it took long to wait and was very confused on which bus and which tour guide we were assigned. During the tour there was NO English spoken when the tour guide clearly knew I spoke only English. There was no acknowledgement or good service. There was no water given during the ride and nor did any of the guides offer us anything to drink even if we were willing to pay on this very humid ride. The 1st stop was the cenote and buffet where we only got 1.5hrs to go around and eat. That was not enough time to enjoy anything, instead I felt rushed. The next stop was Vailladod where we only got 20mins to go around which was not ideal. At our last stop chitchen Itza we had 2hrs with was a sufficient amount of time but could have been longer. All around the tour was not a tour and there was no service or kindness involved.

The biggest scam yet! Live production using people to create a money making scam ! - This is the best scam I’ve experienced yet! From beginning to end! I want a full refund. As we were sold an incredible experience, learning the Mayan culture, offered an opportunity to purchase items created by the Mayan people, feed by the Mayan people who cooked the foods for us under the ground in traditional Mayan ways. There was major emphasis on showing appreciation and respect for the land that the Mayan people live on, to also be aware of the their humble way of living and enjoy a life changing phenomenal swim in a crystal blue water Cenote. Ohhhh! But no no no and nope. As got on the first bus, We were taken on a “wild adventure” through the “jungle” aka highway/interstate. We arrived after a 2-3 hour bus ride that included a brown bag lunch contagion a juice box, a small pack of cookies and weathered meat and cheese sandwich. The bus was suppose to have no more than 20 people but there was more than 30. It was filled to capacity crying babies and all. We finally arrive to the “Mayan Village” We walked up, I saw several what appeared to be Mayan people reporting to work wearing the uniform white shirt and black pants. Obviously not living on the grounds as many hustled from their brand new modern cars reporting to work. So one could imagine the confusion as I was set up to believe we’d see real Mayan people in their natural environment living daily lives which seemed far fetched but who was I say something -respectfully I listened to the extensive stories that included pictures about what we would see such as the way of the people and how their lifestyle is free from current amenities and yet it was clear they lived else where among society! The entire village was made up, created just like Disney world, it was a live production a show for entertainment ! We were all scammed as we saw nothing of the sorts of what was expected. Oh and that blue water “cento” I was set to believe we would bask in was no where to be seen like I said a sink hole filled with grounds for breeding insects. Also be prepared after a long day to board the bus for another 3 hours. What a crock! Over priced made up, ridiculous waste of our family’s rare vacation time. Don’t do it. Rent a car! Go on your own! And skip the Mayan Village/cento experience all together. #Buyer beware!