Excellent Day Trip - The trip was a perfect day excursion. Transportation was easy to set up and it was easy to navigate around once you got to the marina. Our tour host was lovely and very friendly. We were able to snorkel and see the reefs that are growing. The water was beautiful. Once the snorkeling was over everyone received a lunch as we travelled to Isla Mujeres. On the island you are able to do whatever you want. The ship came back and we were able to see a beautiful sunset and party. Transport was arranged to drop us off at our resort. Everything was seamless

Isla Mujeres Catamaran snorkelling/beach trip - Fantastic energy on the boat. Instructions were clear and the service provided throughout was exceptional. Thank you all.

Fabulous - This was just the best day...fabulous Don't miss out book it you won't be disappointed...the whole day was brilliant ..special ...

nice day trip away from cancun - the boat was clean, comfortable. Staff was great- very attentive and making sure everyone was having a good time. it was well organized and you had just enough time at each spot

Good, but do your research - Beautiful views. Snorkeling was good, but fast paced. Shopping was good, but crowded, and many free samples. Isla Mujeres is busy, crowded, and fast paced. If you like that, you're fine to visit. We only had 45 minutes to shop which was too short, compared to the time for the lunch. Our lunch was good but disorganized. Often, no utensils or napkins. Food items were never hot or cold when they should be, just warm, so if you're a germaphobe, you would not do this. The bathrooms in the lunch area were closed the entire time we were there so that was a problem. The beach water was gross, with the ocean floor feeling slimy so I was afraid to walk out further. I think we were at the lunch area a little too long compared to the shopping area because the others in our group seemed to be restless. Drinks on the catamaran we okay, but not the best. If I wasn't a young woman with my boobs hanging out or a man, I had trouble getting served or asked if I wanted another drink. I was often walked passed even though my cup was empty or when I needed a cup. Maybe it was a cultural thing to not serve me, as a woman, because I noticed it in other places. My biggest complaint for this trip was how they requested tips. I've been on many excursions and I know they ask for tips, but we were pressured into tipping, so much so that one of the guys carried around a treasure chest, marked "tips" and sat down with you until you took money out. I don't like that at all! Gratuities are optional, not required, and most people who visit from other countries are used to NOT tipping. My experience with this excursion was wonderful for the views and the cost. I didn't purchase the ultimate, extreme experience yet was treated and experienced the same things. It was a very long day and worth the price. I wish they would offer an excursion similar to this that didn't blast music and cater to pole grinding girls, but this vacation location mostly caters to a certain type, so that was my mistake.

Very scammy with upcharges and poor customer service - We paid for the non-inclusive option, because we did not want food and drinks at the beach club. We understood that this would mean that we would not receive food and drinks. However, we were not even allowed to sit down at the club. We first sat on a beach bed, but were told that they were for premium customers only. We then tried to sit at multiple tables, but at each one were told the same thing. In frustration we asked a staff member where we could sit, and he suggested that we could maybe sit on the ground. We were eventually helped by our group leader, who very kindly convinced the wait staff to allow us to sit quietly at a table. We don’t mind, and expected, the upsell attempts. We did *not* expect the rudeness and lack of consideration that we received. On the plus side, the crew of our boat worked very hard, and our group leader was very kind and understanding. We appreciated her help. One of the crew members came around with a tip box at the end. We gave him a generous tip despite our terrible experience at the beach club, but he forgot and came around again. We told him in Spanish we already gave him a tip, and he totally didn’t believe us. That left a bad taste in my mouth. I suggest waiting to do the tip box at the end when people are getting off the boat if you can’t remember who tips as it will encourage everyone to tip and avoid this interaction. With the dock fees, parking fees, and just overall poor quality experience at the club and short snorkeling experience I would definitely avoid this in the future. We have a car and speak Spanish well enough so we are able to go to better places like Maroma Beach Club and Playa Gaviota Azul that this felt like a total waste of our day.

DO NOT GO ON THIS TRIP ! - Our boat left us on Isla Mujeres with no way to get back to Cancun and our hotel. They did not check on us and had no regard for our safety. I will be contacting someone to get a refund for this trip.

Not exactly what was advertised - The overall trip was ok but they need to work on their activity descriptions. The description said all-you-can-drink but then it was “on the boat only” not for lunch. Then it said snorkeling is included but onboard they say over 60-years-old can’t snorkel according to Mexican law. So two things I was looking forward to were unavailable to me.

Run away, not worth it !! - This is one of the biggest scams I've experienced in all of my times visiting Mexico. Granted, we always go to all inclusive resorts and we usually book excursions from the hotel vendors. This time, we thought we'd book ahead and have an outing planned. It's the worst tourist trap there is. Despite various exchanges with the operator who was selling the activity and having asked repeatedly if children the age of ours would be able to snorkel, and the affirmative answers we received, once on board and out in the open sea, we were told that they wouldn't be able to go, it was not written anywhere and I reiterate that we asked several times in advance. All in all, then, it's too expensive for what it is, and a very disappointing experience. The best thing to do is take your own collectivo or uber to the ferry that the locals use to cross to Isla Mujeres, then discover it for yourself. Don't be fooled, the experience isn't worth the price.

Disappointing day 😥 - This trip was cancelled due to windy weather, but we had to make the journey to the Marina Las Perlas and wait around for an hour ‘just in case’ and no announcement was made, just word of mouth - we have rescheduled for Friday, so fingers x’d