Excellent - Very professional, timely and friendly service. Excellent communication from the time the trip was booked. Highly recommend.

Amazing! - This was the best excursion we did in Cancun Mexico, Carlos was amazing. The captain and all the staff were so helpful and fun! Drinks were full all day! I would recommend doing the full day as there was not enough time at isla but overall I would do this everytime we visit!

Unforgettable - Carlos, Gato and crew made sure we had the best possible experience! I would have preferred more time snorkeling and maybe less on the island, but all in all it was an amazing, unforgettable experience.

10/10–A must do! - This was our most enjoyable excursion while visiting Cancun. Transportation was prompt, & tour guide BAM was incredible. We only had 10 tourists on our catamaran!! It was like having our own boat. We snorkeled on our way to the island & saw tons of beautiful fish & the under water sculptures. At the island, we rented golf carts, stopped for a quick drink & enjoyed the beach for a bit. The half day trip is fast paced & perfect for our liking. I highly recommend this excursion,

Panda and crew were just... - Panda and crew were just wonderful. We felt safe during the voyage and we were involved with the decision making on what to do. The waves were pretty high that day so didn't do any snorkeling. Thank you for a fun experience!

Pray for good weather! - Had a great time on this excursion! Pretty much it was only the weather that we wish we could have changed. It was too windy to snorkel, and took 1.5 hours to arrive to Isla Mujeres because of that. The three hosts (driver, bartender, guide) were so fun to have around and very informational! They gave suggestions and advice, but ultimately let us do whatever we wanted. They really made the trip fun! The 5 hour time limit was very quick and we didn’t get to explore Isla Mujeres at all besides eating at a restaurant. The photographer on board was pretty entertaining and fun too. Some people from our group bought their photos for $40. We had 14 people go on the trip and they always needed some up front on the boat and some on back for weight. It was only hard to move about the boat because of the windy weather. I would only do this adventure again in good weather and at least another hour longer.

Wish it was a little more exciting. - The trip was beautiful, no doubt. We were initially supposed to with a different boat group but ended up with Neptuno. The crew was nice and tried to hype up the crowd. Be aware that the snorkeling is a hit or miss, the water was a little choppy for us to snorkel, but they did give us an option to go at our own risk. We ended up opting out but a lot of people said that we didn’t miss much since there wasn’t much to see. Be also aware of all the things that are not included and make sure you ask before your trip because you’ll end up paying things extra. The drinks were watered down, must ask for extra shot to even taste the liquor. The ride to isla mujeres was nice, ambiance was great, the food was okay, it was more of a lunch line and you only had 90 min to eat (or 60 can’t remember to a T). The water was so pretty but it was too shallow to swim in, it just went up to your hip max. You were given an option to purchase a golf cart to “ride around” as it was portrayed, but in reality we just had to follow everyone that had a golf cart to punta sur (the other side of the island) and look at some statues and shops and ride back before boarding time again to head back to the city. DONT let the photographers take advantage of you by paying $120 for some pictures… a lot of other folks in our group was given the same package deal for pictures for less than what we bought it for, it’s like they pick and choose who to rip off and who actually negotiates with them for the price. We didn’t pay $120 of course but it was just crazy how much they wanted for 20 mediocre pictures honestly.. I get they are trying to make their money but I did feel like there was a lot of trying to rip people off and still ask for tips at the end of the excursion.. but that’s just my opinion.

Boring - First off too many people on one boat. The boat was 45 minutes late picking us up. By the time we arrived to the island we only had less than a hour to enjoy and it was time to leave. The trip was not worth the money. I wish I could get a refund. The sitting was tight and uncomfortable we were just over it

Cons far outweigh the pros - I’ve put a lot of thought into whether I would give this 2 or 3 stars. We had fun and there were definitely highlights, but there were also a lot of negatives. I’ll start with the pros: 1- the on-board photographer was great 2- the crew was extra helpful with our 4.5yo 3- the surroundings are so beautiful that you will forgive a crappy tour in the moment Now for the cons: 1- the boat is VERY small and basically the only place to sit is on very uncomfortable netting. Not recommended with kids (ours did great but she’s a trooper) You also have no space to put your stuff really. 2- “snorkeling” is a stretch. They dump you into a rough section of water where there are a bajillion other boats and you need to swim 500M point to point and THEY DON’T GIVE YOU FINS. So you’re basically just swimming really hard to get to the pickup and there was nothing to see underwater. Super super lame- if you’re going for snorkeling, this isn’t your trip. 3- They asked for $85US for a golf cart rental, which ended up being a super rushed tour where we couldn’t stop or actually visit any of the sites, lasting about 40 mins. Also, if you rent your own it’s $55 FOR THE WHOLE DAY. We were definitely ripped off. 4- This is definitely a party boat with the only goal of drinking a lot. If you’re into that then this is your boat, otherwise it’s not worth your time. 5- The guide set up our transportation back to our hotel for 7:30pm but we got back almost an hour early. He didn’t help us have them come earlier, so we had an extra hour of just standing at a park with our hungry, tired kid waiting for our ride. We asked for his help and he just left for the day. We made the most of it but I definitely wouldn’t do this again nor recommend it to others. There are more professional outfits out there.

me and my lady met at the... - me and my lady met at the meet point behind flamingos as instructed and it was a whole different sailing agency so we completely missed out and wasted 250$.