Cancun Underground Caves: 6-Hour Yucatán Jungle Adventure with Snorkeling, Rappelling and Ziplining
4.3
54 Ratings
Cancún

Embark on a thrill-filled journey through the heart of the Yucatán jungle with this 6-hour tour from Cancun. Follow a guide as you explore Sac Actun and Nohoch Nah Chich, two cenotes in an underground network of caves, and snorkel among stalagmites. Experience rappelling and ziplining into cenotes. A delightful buffet with beverages is also included.

Duration: 7 hours
Cancellation: 1 day learn more
Highlights
  • Native Park Tulum - You will live a great adventure in this Eco-Park. You will walk inside the jungle, to later descend 10 mt (32 ft) in Rappel to swim in our crystalline Yax-Muul cenote.

You will be impressed by the landscape that the Mayan jungle offers in a circuit of 3 zip lines of 12 mt (39 ft.) And an aquatic zip line.

You will take a snorkeling tour inside caverns with impressive natural formations that leave your visitors impressed.

You can complement your tour by adding a visit to the archaeological zone of Tulum where you will discover the architecture, the worldview, the religious beliefs of the Mayans, and about its incredible mythology.

What's Included
  • Use of changing rooms and lockers
  • Use of all necessary equipment
  • Professional guide included
  • Transportation provided
  • Lunch included
  • Soft drinks available
What's Not Included
  • Gratuities
  • Photos
Additional Information
  • Minimum age is 6 years
  • It is recommended that you wear comfortable clothes and shoes and bring a swimsuit
Location
Oh! Cancun The Urban Oasis
Avenida Tulum
The pick-up in the lobby of the hotel "Oh! Cancun (Oasis Smart)" is at 06:30 am Cancun time zone, Q.R. (GMT-5) We recommend that you contact the local operator* in advance to receive advice on any questions that may arise regarding your reservation. *(The number will appear on your purchase receipt)
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.3
(54 Ratings)
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Erase155
Feb 24, 2024
Perfect day. - Awesome time. The underwater cave in the Cenote was like nothing I have ever seen anywhere else in the world. The tour guide David was amazing. Ziplines were a blast too.
Review provided by Viator
U6281etalexanderd
Jan 17, 2024
A Once in a Liftime, Incredible and Friendly Experience - The morning pickup at our hotel was extremely convenient and our driver and guide for the day, Jose, was awesome! We had two very different snorkeling experiences - one in a beautiful reef and another in a cenote (underground cave) - both were wonderful. We did the zip line package across 7 different zip lines - the most unique of any zip line experience we have ever had. The entire staff was very friendly and kind. They were all very welcoming to our same sex couple and we always felt comfortable. Jose was our incredible guide for the day. He was funny, extremely knowledgeable, and took great care of us. We would recommend this over and over and over again!
Review provided by Tripadvisor
Heather_w
Jul 7, 2023
Great time - Emilio (aka baby Jesus) was amazing. Absolutely love him. The family that was in the group with our family was a bit “extra” but he handled it with style.
Review provided by Viator
Malaykac2021
May 15, 2023
Awesome experience! - My friends and I had such a great time during all the activities! They made us feel safe all throughout the time and the food they gave us was delicious! We stayed in the hotel zone so it was a little bit over a hour drive, but was so worth it! They provide transportation so it a bonus and less hassle for us. 10/10 experience!!
Review provided by Tripadvisor
Mariurbano
Feb 7, 2023
The absolute best tour! - This was such a blast! We felt safe the entire time, our guide was clearly passionate about jungle life and the adventures we were on! We loved the rappelling, the zip lining, the snorkeling in a cenote. I mean it was all incredible. The lunch was also amazing. The Mayan village on site had the most beautiful crafts and their food was to die for! You won’t be disappointed in this tour!
Review provided by Tripadvisor
Mariaestrella_p
Nov 28, 2021
The best way to do CenoteS - Truly amazing experience with our highly experienced and knowledgeable guide Eric. His life stories mixed with historic facts and environmental knowledge was a bonus to the beautiful and exciting time we had. They were Uber careful to keep everyone safe. The small group size was just right. Best way to experience Cenotes. The bonus we did not know about was the visit to Tulum archaeological site where another highly knowledgeable guide escorted us. Everything was clockwork too… driver Amelia picked up and returned on time and kept the van tidy.
Review provided by Viator
Zach
Jul 14, 2022
Fantastico - Very fun and beautiful experience. Tour guide was very knowledgeable. Would’ve loved to have more time snorkeling in the cenote
Review provided by Tripadvisor
Kristin_f
Nov 23, 2022
Rude, falsely advertised - I’ll start by saying the rappelling and ziplining were a lot of fun and the cenotes were beautiful. Unfortunately this tour was NOT as described. It says there will not be more than 10 people in a group and we had 12. We also spent an hour in the van just picking people up before even starting our hour and a half drive there. I message the company on our way saying we had 12 people and they assured me we’d be divided into smaller groups once there. They did not. They advertised soft drinks included as well as a buffet lunch. We did not have any soft drinks at all and we did not have a buffet lunch. The tour also says going through the jungle in an all terrain unimog and also driving 4x4’s and we had neither. I asked our group guide, Lorenzo, more than once about them stating that our tour was supposed to have them and he told me there aren’t any ATV’s in the park since 2010. Later, some drove by and when I asked him again, he cut me off and said “before you go with the blah blah blah blah” and used his hand to mimick a talking mouth. It was incredibly rude and disrespectful. Please also know that they don’t allow you to take any of your belongings, including phones, but then will let certain people bring their things. In all the years we’ve been coming to Cancun and all the tours we’ve done, we have never had falsely advertised tours or such rude, terrible guides. Truly the worst experience. I requested a refund and they only returned $196 of the $654 we paid. Ridiculous.
Review provided by Viator
Melissa_a
Nov 25, 2023
Couldn't go because of operator error - My husband and friend and I were really looking forward to this tour. We were confused by the directions since we chose the tour option at 11:00 am (which said to meet at the Oh! Cancun hotel then) but it also said pickup was at 6:30 am. I texted and called a few days before but wasn't able to get a hold of anyone until ~9:00 am the morning of the tour. They said they had never confirmed the tour with us because we hadn't listed a hotel we needed to be picked up at. We said we were staying at an Airbnb and were planning to drive to the meetup point. They said they hadn't planned on doing a tour that day and we could reschedule for the next day, but it was our last day in Cancun. I've worked in hospitality for a long time and this was the first time something like this has happened to me. We received multiple email and text confirmations and if they needed a hotel for pickup, they should have called or emailed to get one. Pretty disappointed and waiting on a refund.
Review provided by Viator
Chantal_d
Jun 3, 2022
It's a scam! - Well this is a scam. First booking got messed up (scheduled for wrong day). Had to pay an extra $90 dollars to reschedule. So the day before the excursion, got a call to verify time and place of pick up. Next day the wife and I stood outside at the meeting place for 45 min (calling every 10 min to talk to someone). Finally someone answered the phone. Found out it's canceled due to weather. Would of been nice to get a call saying it was canceled instead of standing around calling like a mad man this morning. well can't reschedule again because we have stuff planned for tomorrow and the next day we fly out. Ask for a refund and will only refund 70% of the excursion (which I still haven't received). "Happy anniversary honey". So in sum: first scheduling got messed up, had to pay extra to reschedule, they canceled, only getting 70% of my money back, and still haven't received it.
Review provided by Viator
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May 2024
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