Excellent Service - Today we rented two Trek Powerfly E-MTB’s at Bike Rental Tenerife. The bikes were delivered at our hotel, included in the price! During our tour, we were unfortunate that the chain of one of the bikes broke. We informed Bike Rental Tenerife about this and within 20 minutes the bike with the broken chain was exchanged into another one. We have experienced this as a top service! Thanks!

Very good service - Delivered to Hotel and top quality Treck bike. Helmet and lock provided and charger. Good advice before leaving…made sure all was ok. Would definitely use again.

Great Bikes - Cannot fault the service provided by the company and the quality of the bike. The bike is great for going into the mountains or from resort to resort. I went from Costa Adeje to Los Gigantes one day and it was great.

Trek Powerfly. Great bike and service. Highly recommend. Many thanks ☀️🚴🏼‍♂️ - Trek Powerfly delivered to my hotel by Miguel . Good way to help get you up the mountains. Great bike/service. Highly recommend. Many thanks ☀️🚴🏼‍♂️

Electric mountain bikes in Tenerife - Delivered to us on time, as requested, very friendly and bikes were good fun. Used them twice now and would recommend. Deliver and collect direct to your hotel or AirBnB

Epic Ride - Fantastic bike and service👏 Now I will allways rent a bike from them on my trips🌴 The bike came on time and everything was easy😊

Good service - All went smoothly and the service was very good. The bike was ok but not great. For driving around it was good but for the mountains you want a better bike.

Excellent service - Excellent service and communication. The bikes were brought and taken to and from the appartment at the exact time of the appointment. Down at the beach level there are only busy roads which are not bike friendly. The bikes are a better fit higher up in the mountains.

No show - Can't rate the experience really as there wasn't one. Viator let 4 of us book bikes and pay for them only for no bikes to be available so we were left waiting for an update that never came. Had to contact them in the end to be told to contact the provider directly who then told us there was no bikes available and no record of the 4 of us booking. Surely there should be a way of not allowing a booking if there's no availability? Still awaiting refund.

DO NOT USE - Terrible experience in all honesty. We ordered 4 bikes to be delivered to our hotel for 9.00am; 10:00am comes and still no bikes. Everything was in order with our booking and confirmation numbers. We had no correspondence from anyone and had to chase up with a rep who could not give us any information. We decided to cancel the bikes as the service was extremely poor. I would not recommend using this service as you'll be left disapointed. We ended up using an e-bike rental place next to the shop called Bikes4You.