For A/H (airport to hotel) Our professional driver will welcome you at the exit of the arrival hall with your Name Board. The free waiting time is 1 hour after the actual arrival time. (So you have 2 hours of free waiting time after landing, so don’t worry about passing all airport border control, customs, visa checks, and luggage pick-up procedures!) The pick-up name, flight number, and drop-off address need to be provided. For H/A (hotel to airport) The meeting place is in your hotel lobby. The driver will hold your Name Board and wait there at the appointed time. Usually, the pick-up time is 3.5 hours in advance for international flights and 2.5 hours in advance for domestic flights. (During peak hours and at some airports, you may need to add one hour or more to ensure you arrive on time.) The pick-up name, flight number, and airport terminals need to be provided. Please Note: • Tips are not included; these are at your discretion. • Unless otherwise stated, the waiting time is 2 hours after the actual arrival time. After this time, the vehicle will be released. • If your flight is delayed, we will check the flight information in advance and adjust your pick-up time accordingly. In the case of connecting flights, please note that we are only able to check the flight details printed on this voucher. • If you are unable to locate our local representative for any reason, it’s your responsibility to call the number shown on your voucher for assistance before making alternative arrangements. • If your pick-up/drop-off details change, you must amend your booking immediately. • Unless otherwise stated, 1 piece of medium-sized luggage is allowed per person. Hand luggage should be small enough to be carried on your lap. If your luggage exceeds the space of the vehicle, it’s your responsibility to pay for a taxi to carry your luggage.

• One-way private transfer in an air-conditioned standard car with 5 seats

• Excess luggage charges (where applicable)
• Gratuities
• Guide service

A private, direct ride from the airport to the downtown hotel, or vice versa, provides a smooth and secure transport option, operated by a fully licensed vehicle. Everything is included in the price with no additional costs. Your driver will greet you at the arrival hall exit or your hotel entrance, displaying a sign with your name. Experience a dependable and stress-free personal transportation service.\n\n- Both directions covered: from airport to hotel, or from hotel to airport\n- Vehicles are legally compliant and adequately insured\n- Enjoy the comfort of a climate-controlled private car\n- Assistance with luggage by a professional chauffeur\n- Around-the-clock, 24/7 customer support. In case of booking before midnight (0 AM), avail assistance from our multilingual support team for any difficulties\n- Cancel without any fees up to 48 hours before your trip

For a full refund, cancel at least 24 hours before the scheduled departure time.