For Airport pick up:

• The driver will be waiting for you at the pick up location specified below;
• The driver will wait up to 2 hours from your flight arrival time. If you are delayed for longer than the allocated waiting time, please email or message to check if the driver is still available. Additional surcharges will apply for waiting times exceeding 2 hours;
• If it is past the waiting time and you are unreachable, it will be considered a ‘NO-SHOW’ The driver will leave and no refund will be issued;
• If you are unable to redeem the service due to delays caused by unforeseen circumstances, kindly reach out to us at least 24 hours before the booked date, a full refund will be issued.

For hotel pick up

• Please be at the hotel lobby 5 minutes before the scheduled pick up time and present your confirmation voucher to the driver before departure;

*Important: Please book your transfer at least 8 hours prior to pick up time. Operator will not be responsible in case of delay or cancelation of transfers due to last minute booking

Service Areas Included:

• Yogyakarta city area (hotel or pick up location must be located in the nearby areas of Kraton Palace, Taman Sari Water Castle, Malioboro area, and Kota Gede)
• Bantul Regency area (hotel or pick up location must be located in the nearby areas of Kasongan, Manding, and Imogiri cemetery complex)
• Sleman Regency area (hotel or pick up location must located in the nearby areas of: Prambanan Temple, Ratu Boko Temple, Kaliurang area or Merapi Volcano, and Ijo Temple area)

Surcharges:
A surcharge per car will apply for hotel or pick up locations located outside the service areas. Please pay the driver directly in cash (IDR)

Points of Interest

• Yogyakarta

• Experienced driver
• 10-hours transport with driver
• Mineral water provided
• Parking fees included
• Fuel costs covered

• Tips and gratuities (optional)
• Travel Insurance
• Meals
• All entrance fees and activity fees