Your airport pickup is more than just transportation — it’s a smooth and comforting service experience.

Step 1:
Once your booking is confirmed, you will receive a detailed step-by-step guide (including text and visuals) to ensure you are fully informed about the pickup process.

Step 2:
Before your departure, all essential details will be sent to you: your driver’s name, contact number, license plate, and an actual photo of the vehicle. We are among the few service providers offering real car photos in advance — ensuring the car you see is exactly what you will get.

Step 3:
Prior to your arrival, we monitor your flight in real time. Your driver will be at the airport with a name sign according to your actual landing time, whether your flight is early or delayed — no need to worry.

Step 4:
As soon as your flight lands, you will receive a warm welcome message from us along with a photo of your driver holding a name sign in the arrival hall.
Meeting point: the EXIT of “Checked Baggage Claim Area”
Once you collect your checked luggage and walk out from the EXIT, you will recognize your driver immediately — no need to wander through the terminal with your luggage, unsure where to go.

Step 5:
From deplaning to clearing customs and retrieving your baggage, our team will be online to guide and assist you in your language. If you need to exchange currency or buy a SIM card, let us know in advance — your driver can assist at the airport before heading to the car.

Step 6:
You will then be escorted to the parking area and driven to your hotel via the most efficient route.

And remember:
We offer 2 hours of free waiting time at the airport, starting from the actual landing time of the airplane (it usually takes customers 1 - 1.5 hours to disembark from the airplane, go through immigration, collect their checked luggage, and then walk out of the EXIT to meet the driver. By providing 2 hours of free waiting time, passengers can feel relaxed and un-rushed.)

During your travel in China:
Our service does not end when the transfer is over. Throughout your stay in XiAn — and even if you travel to other cities in China — we remain available anytime for any questions or assistance. We offer the same reliable, professional transfer and private car services across Mainland China, Hong Kong, and Macau.

We are your trusted travel partner — always by your side.

Points of Interest

• Mr Orange Transfers & Tours

• One-way private transfer
• Bottled water
• Driver
• airport pickup
• Surcharges on fuel
• Transport by private vehicle

• Gratuities

One-way private transfer from Xi’an Xianyang Airport to Xi’an hotels.

Avoid the hassle of locating a taxi by pre-booking your shared transfer service.

Our driver will go inside the airport and wait for you at the exit by holding your name sign.

Ride in comfort and safety with a courteous professional driver .

Includes an air-conditioned minivan with ample room for luggage storage.

For a full refund, cancel at least 24 hours before the scheduled departure time.