Tour of National Mall and Monuments - Alex did a great job on what turned out to be a tour for two. He shared great information about the monuments, including the history and meaning behind the movements’ design and symbols, that helped these two locals learn more about this important place. He was an engaging and knowledgeable guide whose humor and personality made the time fly by.

Great Tour til the End - Alex did a great job sharing tidbits of information about each place we visited. His energy was infectious and we enjoyed our tour. Only complaint was that it is planned as a 3 hour tour, and at 2.5 hours he advised he was needing to leave to catch a train to do his next tour. He left us at the Washington Monument waiting for our tour to the top to begin. He did not leave us tickets or anything to give to the employees, but he did speak to someone advising we were here and he was leaving, however, we had no idea if that "plan" was going to work and him saying " if any issues come up, just remind them of him in his orange jacket". That did not leave a great taste of surety in my mouth, so while standing there waiting for an hour or so to do our timed entry, (which was an hour late when we were able to finally get inside) it was windy and cold and anxiety ridden wondering if we would get to go in at all. Thankfully it did work out and the views from the top of the Monument were amazing. But the ending sort of ruined some of the better moments prior. If you assigned him to another tour that interfered with him completing this tour, that is poor scheduling on the company's part, and if that was his doing, you need to know your guide is leaving groups unattended before the tour is officially finished.