Murano glass tour - Very interesting tour! We enjoyed the boat transport to Murano. The artisans are so talented! Highly recommend!

Murano glass - The glass maker was a master craftsman The rooms for viewing glass items made was spectacular No strong arm sales pitch

Terrific, knowledgeable... - Terrific, knowledgeable and friendly guide. The tour of the glass blowing was very interesting and the walk around Murano was equally informative and enjoyable, especially the visit to an 11th century church with a remarkable mosaic floor.

Have to go to Murano! - Great start to our trip in Venice. We met Fabio, our guide. The demonstration was great. I wish I had purchased the vase! We went back…

Giovanni was an awesome... - Giovanni was an awesome tour guide. He provided us with great information and answered our questions. The Murano glass tour was so wonderful. Loved learning about how it was made We even purchased some to be shipped home The private taxi was outstanding and our driver was excellent. The experience is worth the money. Highly recommend We would take more tours with Giovanni- excellent tour guide.

I enjoyed this a lot. ... - I enjoyed this a lot. Murano is beautiful and the glass studio was very interesting. We may have bought glass …

Fun Tour - Great tour. Fun boat ride over to Murano and really enjoyed watching the artisans work. Eleanora was great. People at Murano super friendly. Added bonus you get a discount on your purchases courtesy of Viator.

Murano, a day of food and glass! - Giovanni was an amazing tour guide and provided some excellent recommendations and Murano was a fantastic experience! We spent 7+ hours exploring the island and barely scratched the surface.

Good tour - Pickup at hotel was really nice. The glass blowing demonstration was great, and we left with a pair of glass birds my wife loved. Then we got a trip around the island. Our guide was very helpful and knowledgeable.

Terrible guide GIANLUCA - With all the positive reviews, picked this particular excursion and due to the unprofessional and unmotivated guide Gianluca, what should have been a positive experience during into a near argument shouting match after the Murano visit. Everything up to the glass making demo (extremely short, not 20 minutes as indicated) plus sales showroom was somewhat normal. However as we left, Gianluca met up with us and asked if we wanted to go back to the hotel or get dropped off near San Marco Square. This is around 15:00 with nearly 90 minutes left. We discussed both options and assuming he was planning out the end of the excursion, surprisingly he contacted our boat taxi and proceeded to walk at a fairly brisk pace and in front of us by nearly 10m or so heading toward the pick up location. No talking, no explanation of what we were doing next, just walking at an even faster pace and we breezed by various shops lined along the canal of Murano. I asked where we were going because the tour description indicated a stop at a church w/ mosaics. When I asked about the church stop he said it was closed so couldn’t stop there. No mention of this at the beginning of the tour, obviously no mention as we left the glass factory, just walking to the boat. When I asked why he didn’t mention this, this is when he became argumentative, and had the gall to say things like “we passed it back there, you saw it already.” “it’s Saturday so it’s closed, it’s not my fault it’s closed” The worst comment may have been, I am just a guide, I have nothing to do with what the company (assuming he meant Viator) has planned or indicated. ARE YOU KIDDING ME?! After we proceeded back to the main part of Venice, I asked again why he don’t mention that the church was closed. Same argumentative attitude, no remorse or responsibility, couldn’t care less. For him it was closed, not his problem. I said if it was closed, we could have used the 15-20 minutes lost to take a more leisurely stroll past the shops near the canal. He proceeded to chastise for me considering shopping and why we would even be interested in glass shops? MAYBE because it’s a MURANO GLASS tour?? The fact that he assumed and wouldn’t consider even allowing to make up the time in a more productive manner just shows his intentions of finishing up the “tour” drop off as soon as possible and call it day. He kept saying “whatever you want to do”, but nothing could have been further from the truth. He kept insisting he was going to show us highlights of the north part of the island and toward San Marco Square or the hotel, but that is not part of the tour description and I did NOT purchase a city walking tour. I purchased a Murano Glass Tour. We spent 20-30 minutes getting to Murano, spent 10-12 minutes at most for a demo, and whisked into the showroom, and almost an unbelievable hour with a guide that had no idea what the tour itinerary consisted of and proceeded to argue about the content and timeframe of the tour. This was a huge waste of time, money, and a terrible way to spend our last day in Venice. Anyone using this tour operator be aware of the guide you get. If it’s Gianluca, I would not recommend him at all.