Niagara Falls Tour: Award-Winning Guided Experience

Experience the wonder, beauty, and history of Niagara Falls on our award-winning tour. Cruise the falls, enjoy a spectacular firework show, and create memories that will last a lifetime. Book now!

Duration: 9 hours
Cancellation: 24 hours
Highlights
  • Niagara City Cruises - Recognized as Canada’s Premier Visitor Experience, the 30-40 minute Voyage to the Falls boat tour, departing from Niagara Falls, Canada, offers guests an unforgettable adventure. Revel in breathtaking views of the Niagara Gorge, American Falls, and Bridal Veil Falls, and get up close to the iconic Canadian Horseshoe Falls….
What's Included
  • Niagara City Cruises - Hornblower Boat
  • Free Souvenir of Niagara Falls
  • Hotel pickup and drop-off
  • On-board WiFi
  • Transport by air-conditioned mini coach or minivan
  • Niagara-on-the-Lake
  • Guaranteed to skip the long lines
  • On-board restrooms
  • Complimentary bottle of water
What's Not Included
  • Gratuities
Additional Information

For a quarter of a century, we have been delivering acclaimed Niagara Falls Tours. Our trained and professional Travel Guides take pride in escorting you through the breathtaking sights of the Falls. We are a leading Niagara Falls Bus Tour operation situated in Toronto, Ontario. Our services are designed to curate the ideal, once-in-a-lifetime…

Location
Sheraton Gateway Hotel in Toronto International Airport
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.1
(781 Ratings)
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Christina_b
Sep 27, 2025
Book It!! - The Tour was amazing! Many things to see and Ali was an awesome tour guide! I will definitely recommend.
Review provided by Viator
X3378ktlorenav
Sep 17, 2025
A relaxed, charming, flavor some evening - What a lovely evening from start to finish. The Settings were beautiful. The food was Oaxacan and delectable and varied quite differently at each restaurant. The tour starts with a mescal tasting that was first rate and definitely influenced how quickly our group bonded. Our host Maryrose could not have been more hospitable. Thank you, Maryrose. It is obvious that you put your heart and soul to ensure an enjoyable experience for one and all.
Review provided by Tripadvisor
Sonny_l
Sep 7, 2025
Fully immersed in more ways than one. - Sights, sounds, color and taste. We’ll do it again. We experienced the American side last year, we had to do the Canadian side for comparison as we have heard from friends and family how there is a difference.
Review provided by Viator
Mary_c
Aug 31, 2025
Amazing - You get wet on the boat. All the views you need are from the restaurant. Fantastic experience. Guide knowledgeable and so helpful
Review provided by Viator
Shelly_a
Aug 27, 2025
Great Tour! - Our driver, Ali, was very personable, accommodating and knowledgeable. Pick up was on-time and at the location requested.
Review provided by Viator
Karinna_g
Aug 26, 2025
Fun - Drake was very nice. Great at driving and being super helpful with helping me put my poncho on. The food was good at the dinner. On top of that you will get wet if you go on top of the boat. Take extra clothes.
Review provided by Viator
Bernard_g
Sep 21, 2025
Just take a tour directly at the falls - the rest is not worth it - We made the mistake for travelling to Toronto for a tour of Niagra Falls. We should have just gone directly to the falls and taken a tour there. We did not find the tour narrative on the way to be engaging, entertaining or educational enough about the area. The time it took to travel from DT Toronto to the falls was so very long! We are fans of local tours no matter where we travel and though our tour guide (who was more of a bus driver than orator) was a very nice man - very pleasant for sure - the actual tour narrative was not what we have come to expect.
Review provided by Viator
Susan_w
Sep 4, 2025
The trip was advertised... - The trip was advertised as 8 to 9 hours long when it was actually 12 hours which meant we didn't get back to our hotel until 1 am(very late when we had a early train to catch that morning). The falls and fireworks were spectacular and the meal was nice. More time at the falls would have been better rather than the stops along the way to get there.
Review provided by Viator
Marcela_t
Sep 1, 2025
Bad experience - The tour started one hour late, we were in a rush, I hope we stop at Niagara on the lake. We had just one stop of 15minutes at a tiny market. The service at the restaurant for dinner was terrible.
Review provided by Viator
Catherine_w
Oct 9, 2025
Major Disappointment, Niagara Falls Bus Tour, Boat Tour and Dinner!! - As 1st time visitors to the area, we were staying in Niagara-on-the-Lake and had arranged with Zoom Tours to be picked up at the Tim Horton's there. We were dropped at what we were told was the only Tim Horton's in that area, located at a major intersection and highly visible. (Apparently, however, there is a small Tim Horton's kiosk in a gas station which even the locals are not aware of). We waited for more than 40 minutes while in constant touch with Zoom tours, who said the driver, Nick was there waiting for us. That was certainly not the case as we watched other tour companies arrive to pick up passengers for their tours. We spoke to 3 other drivers who told us that where we waited was indeed a central pick-up location for tours, however, there was no Zoom Tours van. After immense confusion and numerous calls with Zoom Tours, we paid out of pocket for an Uber to take us to one of the first stops on the tour. We were told that the van would be easily identified as it was clearly marked with Zoom Tours. A van drove past us but was not marked, so we continued to walk around looking for the driver. Eventually, the driver of that van got out and walked towards us and abruptly asked if we were looking for a tour. ?? I asked if he represented Zoom Tours and he nodded and then just as abruptly told us to get on. He did not verify the information and did not want to see the confirmation I tried to show him. FYI......we did find the name of the tour company, in small and faded print, just above the rear tire, driver's side and took a picture, as no one would ever had been able to identify the tour company's name even from a slight distance! We can certainly send you a copy of the picture we took! As we boarded the van, we noticed that everyone else onboard seemed as confused as we were. Later conversations with the other passengers revealed that we were not the only ones who had to taxi/Uber to a specific point, having been assured of reimbursement, which we all agreed we would likely not ever receive! Also, the tour guide/driver did not provide any information voluntarily. He provided little to no information at any of the stops and simply said that each stop would only be for a few moments as he had to make up time. Further, Nick had to be pressed for answers and seemed unaware of what was included in everyone's package, (ie, boat tickets, dinner). Only when people began to question Nick, explaining what they had paid for did he actually go to check things out. At one stop, we elected to stay on the bus and our driver Nick loudly spoke to his office on the phone, explaining that he was "used to dealing with people like us" and suggested not to blame the girl in the office as she was "a nice girl" and that he would take care of things on his end. He seemed not to care that we were sitting right there and heard every word! At this point I must make it perfectly clear that NO ONE on that bus raised their voices or openly complained to our driver. We were, in fact, a friendly group of Canadians, Australians, Americans and British who not only wanted to enjoy the tour, but also enjoy each other's company! This was certainly not encouraged by our driver, so we got to know each other by speaking at the stops and during the boat tour and dinner. As Canadians, my husband and I felt it was up to us to encourage conversation and answer the many questions our fellow travellers had about Canada. I have both worked in the Tourism Industry and taught Tourism at the College level in my home province for more than 30 years and I fully understand how things can sometimes happen. What I cannot fathom is the obvious lack of customer service training of the Zoom Tours employees! What could have been a 'defining moment' in true customer service, was sadly turned into anything but! Unfortunately, we were a quiet group of people who just went through the motions of a greatly anticipated tour, and who eventually began speaking to each other at the various stops, sharing similar experiences. When we stopped for dinner at the Sheraton, Nick pointed towards the hotel and told us to take the elevator to the top. A lady from Australia spoke up and asked how would the restaurant know what tour company we were with. Nick simply got off the bus and told us to follow him. When we arrived at the restaurant, they had no reservation for us so Nick asked to speak with someone he knew. After a considerable wait, a man finally arrived and told Nick to tell his people to sit and that we would be taken care of. Nick said he would go back to the bus and then sternly reminded us that after the fireworks, he would be leaving at precisely 10:15pm and not one minute later, as he had the long drive back to Toronto and had to be back at work the following morning. When we left the Niagara Falls area, Nick said he would drop us back to Niagara-on-the-Lake and asked where he should drop us (the only time he actually spoke to my husband and I for the entire tour). We asked if he could drop us on Queen St., the main street of the area, as we didn't want to delay the rest of the group. We got off the bus and called an Uber to bring us back to our accommodations, 10 minutes away. While my husband was reluctant to tip Nick, I said....that's not who we are and no doubt Nick relied on the tips as extra income. We would have gladly tipped him well over the $40 we gave him if the service had been even remotely better! Unfortunately, while we enjoyed the boat tour and the fireworks, the tour was overall a major disappointment and definitely not in any way worth what we paid $538 plus 2 Ubers ($35 total) for!! As you are aware, there are many tour operators who offer similar tours for similar prices, so in good conscience, I will have to tell other travellers to explore the other companies for what I would hope to be a much better experience than we had!! Listed Inclusions and Exclusions Hotel pickup and drop-off DID NOT RECEIVE Niagara City Cruises - Hornblower Boat RECEIVED Niagara-on-the-Lake MET THE TOUR AT PARKING LOT OF SMALL CHAPEL Guaranteed to skip the long lines HAD TO DEAL WITH LONG LINES Transport by air-conditioned mini coach or minivan RECEIVED Complimentary bottle of water DID NOT RECEIVE Free Souvenir of Niagara Falls DID NOT RECEIVE WiFi on board ??? Restroom on board NO....SMALL VAN WITH NO RESTROOM Guaranteed to skip the lines HAD TO ENDURE LONG LINES Entry/Admission - Floral Clock 5 MINUTE STOP FOR QUICK PHOTOS Entry/Admission - Niagara Whirlpool DID NOT RECEIVE Entry/Admission - Niagara City Cruises RECEIVED Entry/Admission - Brock's Monument National Historic Site DID NOT RECEIVE Entry/Admission - Living Water Wayside Chapel DID NOT RECEIVE Entry/Admission - Table Rock Welcome Centre DID NOT RECEIVE Buffet Dinner - RECEIVED
Review provided by Viator
From $156
up to 15 guests
1 - Adult
Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).