Amazing - Loved the tour, althought they could not pick us from the Gran Melia Palacio De Isora, they provided an alternative pick from Royal River Luxury Hotel . The guide, a lady, was very knowlegeable and made the trip worthwhile, expalining the history of the island, tha fauna and of course the backgroudn to Mount Taide and the Volcano. We did the cable ride to Mount Teide as well, a must do tour.

Very beautiful experience - We watched the sunset in the company of the guide Sandra, she captivated us with her dedication and involvement in allowing us to enjoy such a special place. After that we had enough picnic dinner to continue and we marveled at the view of the stars with the guide Abel. Without a doubt recommended, a magical place with beautiful views of Gran Canaria, La Gomera, La Palma and El Hierro!

A fantastic Teide Tour - The tour company was excellent. Catering for different languages and allowing enough stops along the way for breaks. The views and scenery that you will see are absolutely fascinating and stunning. The tour guides were great here as they are explaining it all to you so you know what you are looking at. Overall, this was a great tour and superb value for money. Easily recommended.

Family climb to Teide with guide (Miriam) - First of all, thank you to Miriam who was our guide both in the vehicle to the cable car and then on the climb on foot to the top of Teide, because she told us in detail about each place we saw, we made several stops to get used to the height, and then the climb along the spectacular path to the top. Very professional. I recommend this tour

Brilliant guide, Blanki, amazing views, wow - We were lucky, the cable car was cancelled all week, until our tour on Thursday. ( unfortunately this can happen anytime because of the wind for safety reasons) The bus was a bit late, but we didn't wonder about it as they needed to pick up people from a lot of places, and ours was the last pick up. So we started our tour fairly smoothly and shortly realised we have a brilliant, smiley and knowledgeable guide, Blanki and a very good, calm driver. We stopped at Vilaflor for a little coffee etc., then drove to the cable car base, then up to 3,555m. It was very well planned, everything went smoothly. Well, at 3,555m several people struggled, as it was too high for them and not enough oxygen for them, plus their body reacted badly for the air pressure differences. I was lucky, I had no any reaction, but my husband had some problems....... you never know until you are there. My advices: - Take warm clothing, it was 6 C up there. - Don't forget to put on your hat ( as I did), or put suncream on your face. - If you feel dizzy, sick or any pain ( headache, stomach problem....) which doesn't go away after a short time - take the next cable car back to the base, as your body still couldn't adjust the different circumstances up at 3,555 m. Personally we highly recommend this tour via Volcano Teide Experience.

I booked the tour with the chairlift, but it was too windy. - I booked the tour with the chairlift, but it was too windy. Awaiting a partial refund. I'm glad I got to see the park, but there isn't really enough time to hike which would have been great! There was a stop 30min into the drive which wasn't really necessary, and again on the way back. The guide was great. Probably better to rent a car if you're wanting to enjoy the park.

Rocks and More Rocks - Technically, this tour was fine: we were picked up on time, and our travel guide was knowledgeable and fluent in English, Spanish and German. My reservations about the tour are really more about my own tastes: unless you like rocks - big rocks, small rocks, piles of rocks, jagged rocks, smooth rocks, black rocks, grey rocks, rocks ground into sand, etc. you may not find this tour terribly engaging. I did not. The cable car was not running on the day we did the tour - I understand this is totally beyond the control of the tour company but if we had been able to take the cable car, the tour might have been less uninteresting.

Fab guide but disappointed that the cable car didn't run due ro weather - Excellent, knowledgable guide, comfortable bus. The time given for pick up through trip advisor was however was inaccurate by 30 mins so we had a long wait for bus at 7.30am. Both visitor centres visited were very nice. Unfortunately due to wind conditions we were unable to go on cable car which was a big disappointment as this was the whole point of the trip for us. Guide told us that we are entitled to receive a refund for the cost of the cable car. I absolutely cannot find where on trip advisor to request this refund. I wish I had booked directly with the tour company.

Wasted day - So much time wasted on the bus and hanging about. We stayed at Paraiso and were picked up last so dropped off last. This was today’s itinerary: Picked up 30 mins late 0815 0830 Stopped at a bus stop to offload those who are walking Teide and those who speak German so they can pick up another bus. Hung about for 25 mins 0855 left bus stop Missed out the 30 min coffee stop because guide said there were too many buses there already because we were running late. Then goodness or I’d have been raging at all this fannying about. 0945 arrived Base area, allowed off bus for 15 mins to look round 1006 left, 1015 arrive Teide cable car, told we’re leaving again at 1215 Left 1229 1240 stopped at volcano for 10 min wander 1325 stop again at coffee/gift shop to wait on our 6 German speakers coming back Left 1356 Multiple drop offs at various hotels before we got back to our hotel 1510 Felt like it was such a waste of a day. I read some other reviews and realise now we’d have been better getting the local bus there and buying our cable car ticket separately

The worst day of my life - The worst experience of my life, it was a gift from my wife for my birthday. We had the reservation for 11:30 and due to our vehicle breaking down we arrived 20 minutes late... on the way we called the head office to let them know and they told us that we explained everything and possibly nothing would happen if there was space available, we checked on the website and there were tickets available. When we arrived we explained everything that happened to the person who was at that time to access the cable car he told us that if we had any proof of What happened we could access, but of course who has proof of a lack of battery... even so our guest experience at our hotel was calling and tried anyway but they told them that the only option was to pay for new tickets... a good tactic to make you pay for other tickets since once you are there you can't do anything else... Thank God that we are adults and not squeamish, since this happens to a family and it is a small child's birthday it ruins the illusion and his birthday since not everyone can afford to pay for new tickets. I think that sometimes you have to use empathy more and not just see the desire to make money and scam people!! Our adventure continued with them since our new tickets were Up and down ticket + Mirador Pico Viejo guided route, much more expensive than ours previously. Exactly 10 minutes before the time of our tickets they sent us a message saying that it would not be possible to take the guided route at the Mirador Pico Viejo and they told us that if we wanted to do it without a guided route and they would refund the difference, we accepted and did the route .. Route that everyone believes is to reach the Last peak of the volcano... but it is not a stretch of mountain where you want to take a couple of photos at the top of a mountain with volcanic stones... because you will not see more!!! At the end of my trip I checked my bank account and they had only refunded me the difference of the route with audio guide €17, which we did not have!! when the difference they had to refund us was €26... when what we had in total for two tickets for two people was €186...