Xel-Há Adventure: All-Inclusive Day Trip, Water Activities and Jungle Discovery in Riviera Maya
4.4
461 Ratings
Solidaridad
Embark on an all-inclusive adventure at Xel-Há in Riviera Maya. Explore a lagoon, cenotes, caves, and a hidden beach. Enjoy water activities, bike rides, and delicious food. Perfect for families!
Duration:
10 hours
Cancellation:
1 day
learn more
Highlights
- Xel-Ha Park by Xcaret - Xel-Ha is considered the world’s largest natural aquarium, the park offers snorkeling among hundreds of tropical fish and more than 90 marine species that inhabit the creek. Enjoy the best marine and land activities; in Xel-Ha’s park you can enjoy lagoons, cenotes and caves, where seawater mixes with the fresh water of the world’s longest underground river system.
Complimentary lifejackets, inner tubes, bicycles, access to lounge chairs, hammocks and rest areas are included.
Slide down ziplines and splash into the crystal clear waters of a cenote or dive into a spectacular cove. Visit Xel-Ha’s vegetation nursery, and marvel at the mangroves and rainforest dotted with orchids. See the apiary of the Melipona bee (with a traditional Mayan harvest of honey twice a year) and learn more about the Mayan culture.
New at Xel-Ha this year you can have the chance to experience as world Earth Day, Birds’ Day, World Sea Turtle Day, Day of the Manatee, Purification Ceremony, Treasures of the Cove, Secrets of the Jungle.
Your admission includes buffet-style breakfast, lunch and snacks (international and Mexican cuisine) with unlimited drinks and a domestic open bar and the roundtrip transportation to your hotel.
What's Included
- Hotel pickup and drop-off
- All-you-can-eat buffet
- Unlimited use of snorkel equipment and inner tubes
- Access to lounge chairs, hammocks, and rest areas
- Life vests included
- Complimentary access to showers, lockers, and towels
- Beverages provided
- Priority Access: Pre-boarding admission bracelet distribution
What's Not Included
- Gratuities
- Optional activities: These are educational activities of interaction with wild life, Sea Trek, Snuba
- Souvenirs (Available to purchase)
- Photos (Available to purchase)
Additional Information
Attention water lovers: Paradise awaits at Xel-Há, a natural paradise located along the Riviera Maya. Complete a jungle journey, as you explore a lagoon, cenotes, caves and a hidden beach. Bike around the lush grounds, or simply laze down a river in an inner tube. Satisfy hunger pangs with the flash of your wristband for all-you-can-eat burgers, seafood, Mayan cuisine and more. This all-inclusive tour, perfect for families, includes round-trip hotel transport from Cancun.
- Important: Children must be accompanied by an adult all the time.
- Food and beverages are included at the 5 restaurants with Mexican, international and fast food as well as snacks and ice cream.
- It is recommended that you bring a swimsuit, comfortable clothes and biodegradable sunscreen
- Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat
- The Voucher schedule is informative and it does not indicate your pick-up time.
- The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
- Tours and days of operation are subject to availability and changes.
- If at the time of completing your purchase you do not have the name of the hotel, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.
- Please confirm the exact time and meeting point using the message option in your Reservation or contacting Grupo Xcaret.
- All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
- We accept changes in visit dates from one month to the next (valid until the current year and subject to changes in public tariffs)
- We accept changes of visit dates from one day to another with the restriction of one day before.
- Some activities like underground rivers have a check point for health issues
- In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
Location
Xel-Ha Park by Xcaret
Puerto Juarez Federal Highway, km 240
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Customer Ratings
4.4
(461 Ratings)
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Chad_r
Apr 1, 2024
Fun - Snorkeling, bikes, zipline and many other great activities. Beautiful scenery. We loved how easy it was to pick up snorkel gear, life vests, bikes, etc. Great customer service all around!
Review provided by Viator
Susies212
Mar 27, 2024
Beautiful and fun park - Went as a family of 5 (3 teen boys). It’s really a beautiful park and you will be in the water all day. My kids loved the tower slide we did it a bunch of times. The zip lines into the water were fun. They also loved the cliff jumps. By midday we pretty much did everything (other than the premium things) once so we went round 2nd time and took it slower by chilling in the tubing longer. The restaurants actually open earlier than they say, we waited to go and once was already full by the time we walked over for breakfast but then we walked to the other one. The maps are confusing but it’s not really that big so even if you go the wrong way it’s not far to backtrack. We took the bus booked via xcaret when we got the tickets online and that was helpful because our guide was organized and we had wristbands on before we walked into the park. We went the week leading into Easter in March and even though it was a Saturday it really wasn’t crowded we never waited long for any activity. That said bring reef safe sunblock we all burned a little even after reapplying, it’s a lot of water and it probably washes off quickly. The food wasn’t great for a vegan but the rest of my meat eating family enjoyed all the meat stuff. Also we did Xplor a couple days later and we all agreed that we like Xel Ha better.
Review provided by Tripadvisor
Drotravs
Feb 24, 2024
Amazing and Unique All-Inclusive Experience - Amazing experience! Going into it, I had high expectations because Xel-ha is already so well-reviewed.
After visiting, it was easy to see why so many people love this place! The activities, environment, and gastronomy were all great! I particularly loved the snorkeling. I have never done it before so to be able to do it in this space was really nice.
The park is MASSIVE. There is so much space to explore and the activities are well spread out. The food and drink options were both really good! It's lovely that these were included in the ticket.
If you're not staying in an all-inclusive but want a day to feel like you are, go here!! We had a blast!
Peep my Instagram for content from my travel adventures @drotravels :)
Review provided by Tripadvisor
Loretta_w
Jan 28, 2024
Xel-ha is worth the trip!! - We were looking for a relaxing day so dod the lazy river experience a couple times. The weather was beautiful the day we went. The grounds are kept beautiful and staff was very professional and accommodating. All in all, a super day and our tour guide snd transportation was very good
Review provided by Viator
Roksanac287
Oct 24, 2023
Amazing water park! - Absolutely amazing park! So much to do. Great value for money. All inclusive with food and drinks! Stunning and very clean m. The only downside is that you are not allowed to take your camera to film the top of the sliding tower! Even when you don’t go down the slide but where there’s a will there’s a way.
Review provided by Tripadvisor
Lubica_g
Feb 8, 2024
To go under water and... - To go under water and play with the rays was an excellent experience- for this activity you have to pay extra charge. But it was worth it.
Otherwise quite expensive entrance fee but in a beautiful park. I liked very much how they treat the environment. E.g. they will collect your sunscreen at the entrance (you can pick it up when leaving the park) and provide you with environmentally friendly one.
We paid another expensive fee of 69USD for photos package, but it did not work e.g. at the zip lines…
Probably would need more time to enjoy it thoroughly… The time ran very quickly…
But in overall nice day for much money.
Review provided by Viator
Jamie_a
Jan 14, 2024
Solid day out, some activities cost extra - A very enjoyable day. As always with these trips from Cancun, the journey isn't brilliant. Takes about 2 hours but the bus was comfortable and pleasant enough. Received our entry tickets on the journey, so avoided any queues. Once you're in, you are left to your own devices -- meeting around 5.45pm for the trip home. The breakfast selection is good, and alcoholic drinks are served from 10.30am onwards. The lazy river is nice with the option of tubes or floating down with a snorkel. Can jump off the edge at a few designated points along the way. Other activities like swimming with dolphins or underwater Snuba cost between 60-100US extra each. Lunch is served from 12-5ish, good selection in the buffet. Don't lose the key to your locker, costs 20US to replace it. Also make sure to give your snorkel back and scan your wristband when you do, otherwise you might be charged.
Review provided by Viator
Kristina_a
Dec 6, 2023
Nice guides, less than expected enjoyment. - The tour company did an excellent job, the ride came right to our door and we road comfortably in a large coach instead of squished in a little shuttle, the whole process was very smooth. The park itself was nice, however I was heartbroken to see the dolphins in little enclosures and one was so depressed he spent the whole time with his nose pressed to the dock just sitting there 😢 the snorkeling would have been excellent except that the gear isn't well cared for so be picky when you grab a mask and make sure it has all the little plastic valves. I think I was lovely experience but I don't know I'd pay the price for what it is...
Review provided by Viator
Laura_b
Oct 27, 2023
If you're not made of money, skip it - It was fun but all of the extra fun activities they showed on the video cost a minimum of $75 extra per person. The Buffett and drink was all included so that was good. Didn’t realize that over half the activities were gonna cost us extra.
Review provided by Viator
George_d
Jan 2, 2024
We were waiting at the... - We were waiting at the meeting point, and the guide came but never called our names and left without us. they ruined a whole day of our vacation. when we called customer service, they kept saying we were not there and refused to give any compensation for ruining our day.
Review provided by Viator
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