Great way to discover Shinjuku - My tour was with Yoko. She was really friendly and knowledgable. I'm glad I booked the tour because if I had walked around by myself, I'd have missed out

Great Experience - It was a great walking tour and we highly recommend for future travelers! We walked around shinjuku and it was super interesting and different from where we were from. I would recommend for future travelers

Great, whistle stop tour - Thank you terry for a great whistle stop tour of Shinjuku. It was pouring rain for the full hour but Terry still remained positive and upbeat. Having a short trip like this is a good idea to get an understanding of the area. Would recommend.

Teri was fabulous! - Great quick tour super interesting and fun. Teri so easy to chat and connect with and answered all my questions with grace and interest. Highly recommend this as a great way to find out about the area more personably!

Hidden spots! - My tour guide Yoko was great. I had been in this area before but I was shown parts I had never seen and learned a lot about the history and culture of the area.

Best neighborhood tour - Amazing alternative tour which offered great insight into Shinjuku area. Terry showed us so many things that we wouldn’t have spotted without him; telling us about the local dating scene, what life is like for young people in Japan, and showing us great bars to visit. His fun and funny personality made us wish he was our guide for all of our Japan trip! This was a definite highlight of our weekend in Tokyo & I would highly recommend.

Memorable evening at Shinjuku - Fun and exciting walking adventure around Shinjuku full of fun and memorable moments. Terry is real nice person full of knowledge and energy. He is kind, helpful and knows the area well. He is able to share the culture and the people that make this area come alive at night.

Fast paced red light district tour of Shinjuku - The tour was very fast paced and we saw a lot of things on the tour, which was good. Terry was a very informative guide. I don’t think I realized this was a red light district tour, however, and he walked so fast that some of us had trouble keeping up. I wouldn’t recommend this tour to families or people who can’t walk quickly. Also, I was kind of surprised he wanted videos of us at the end of the tour.

Cancelled on us without advance notice - They cancelled my tour without telling me in advance. My husband and I showed up 10 minutes early. Then we waited an additional 20 minutes past the scheduled time as a courtesy while I figured out how to contact them directly through the Trip Advisor website. They wrote back right away that the tour should have been cancelled and sent a refund. I'm glad it was resolved quickly, but we still ended up wasting the evening. Had I known even a couple of hours in advance that they were going to cancel, I could have planned a different activity or tour. Very disappointed.

Guide did not show up - It was very cold and we waited for the guide that did not show up. We got a ‘sorry’ reply and not informed beforehand that guide was not going to make it. So time was spent waiting and trying to contact operator instead of walking around. It was refunded by Viator.