First class transfer service - 5* - My flight was delayed so I thought I was going to miss my transfer, but they waited an extra 15 mins fir ne to get through passport control, which I'm so appreciative of. They whatsapped me to let me know they were waiting. Really nice clean car, lovely driver, even gave me a bottle of water. Really reasonable price too - I highly recommend this 5* service

Easy transfer! - Excellent service and so easy to find the meeting spot right out of airport exit. Definitely worth the price!

Naples airport to Sorrento-excellent choice! - Excellent choice of transportation Naples Airport to Sorrento. Ms. Marina, communicated with me often and ensured everything went according to plan. Salvatore was an absolutely charming professional driver, pointing out sites along the way. The vehicle was an 8 pax MBenz van, smooth and nicely appointed A very relaxing and stress-free movement from the airport to my hotel.

Airport transfer - Driver arrived on time and was kind enough to drop us off outside our hotel. Efficient and friendly service.

Amazing and Accommodating - Augusto, Marina, Rosario, and the entire team were amazing! They went above and beyond to accommodate our travel needs. Despite flight delays and our group being split up, Augusto and Marina stayed in constant contact and quickly rearranged our transfers to ensure our family was taken care of. Their professionalism, kindness, and dedication truly made a stressful situation so much easier. We’re incredibly grateful!

My driver was there to... - My driver was there to meet me as soon as I arrived. He was friendly and polite and pointed out some of the popular sites and views as we drove.

Very easy and simple... - Very easy and simple instructions. The driver was very nice and explained things as we drove by them on the way to Sorrento.

Reliable, fast and prompt service - Professional, reliable and prompt service. He even carried our bags to load them in the vehicle. Overall it was a great experience and I would recommend it to friends traveling.

Easy pick up. Right to our hotel door. - Great experience. Gerard picked us up right where we were told. Beautiful ride to Sorrento. Gave some commentary on the way which we appreciated as it was our first trip to Sorrento.

A Nightmare - I booked this through Viator, because I felt they would back me up if anything went wrong with Sea Horse Car Service. I was wrong and totally disappointed in Viator. Beware when the shared ride states the car seats 8 passengers. What they fail to tell you is that does not include the driver. I was sitting, comfortably, in the front with the driver and there were 6 passengers in the back. Much to my shock, the driver stopped at the train station and picked up an additional passenger. I was told to move over and for the next 2 1/2 hours I was crammed in between the driver and the additional passenger. I had no place for my feet and my back was hurting from what was supposed to be a seat back. And I am only 4'10" tall. In addition to that miserable ride, as we were about 25 minutes out of Sorrento, the car pulled over and told us we had to change cars, because our car had to take passengers to Rome. We stood there for another 20 to 25 minutes waiting for the other car. To sum up my ride: it was the ride from hell. I asked for a refund. Sea Horse refused and Viator in turn refused. Their reason was that it states that the shared ride seats 8 passengers, so I am not entitled to a refund. Who on earth would ever think that 8 passengers would not include the driver? It wasn't even safe. I would walk before I would ever sign up for a shared ride with Viator. And I would like to add that I have never written a bad review in my life.