Rio Secreto PLUS Tour - My fiancé and I initially wanted to book the WILD tour but due to the busy season, that option wasn’t available to us. We ended up booking the PLUS tour. We went in December 2023. Such a cool experience. The actual place was approx 7km away from the meeting point and what was nice is that there was a central point where we can leave our belongings in the lockers and after every activity, we were able to go back to our lockers and change if needed. Parking is available at the meeting point. We brought some of our own snorkel gear but there was no time allocated for snorkeling the cenote. Every activity was a guided tour and it was great to hear the history of the cenotes which briefly touched on some Mayan history. Jorge was a great, funny and personable tour guide. Knowledgeable. He ensured everyone was comfortable. The photos were pretty expensive and you cannot bring your camera in or your phone in. They’re pretty strict about it. They had a photographer with us during the tour and got the option to purchase at the end of the tour. Again, I thought the photos were expensive but ended up spending the money to keep the memories in the photos. Overall a great experience! Ask for Jorge of the Jungle, to get Jorge as your guide!! :)

Do this you won’t regret it. - We started the day from our hotel in Playa Del Carmen at 8:05- the tour says 9 but we got picked up at 8:05. It took about 45 minutes to get to Rio Secreto. Get off the bus and wait about another half hour to get assigned a guide. Get in another van to drive another 10 minutes on a bumpy road in the jungle with low air conditioning. I am saying this for complainers so you are aware, we were fine. This tour was incredible, it really filled my soul up. After we got to Rio Secreto we got lockers and then went for a walk on a sidewalk through caves with a story on provided headphones. Then we got on bicycles and rode on a rocky, potholed road to the rappelling. You rappel into the cave and it is mostly open air. It was very unfamiliar to me so it was adrenaline filled. It should be noted we got a banana at this spot, it was probably around 11:30am. We rode the bicycles on the same road back to the locker area and geared up to go into the caves. They provide a wetsuit, shoes, helmet with light, and life jacket. It is maybe a 5 minute walk to the cave. The cave his rough uneven slippery surface you have to duck and walk, it has not been developed. A lot of places you cannot see the ground because of water so it is a slow exploration. You have to do this. Nothing in your life will be like this, it is an actual cave that has not been overhauled for a nice comfortable walk. The water was cool and refreshing. You can reach the bottom in most places. When you come back up it was around 3pm and you are hungry! You head over and try their liquor- it’s delicious. Head inside to buy photos and eat lunch. Lunch was buffet style, the food wasn’t hot but it was delicious. We were back at our resort by 5pm. The website says 11 hours it was about 8. This was more physically active than I anticipated but I enjoy physical activity so it was fine. You can’t take your phone on the activities so ask the photographer to take pictures of what you want. Our group of 4 purchased them for $135 USD. The other 7 purchased them for $150. The prices are not set. Go through the photos on the computer to make sure they are all there. It may not sound amazing due to all of the details but it really was. We made new friends, laughed a lot, and just explored the wonder and beauty of nature. 10/10 recommend.

Impressive caves - The tour is amazing and the oportunity to explore these caves is really unique. The caves are impressive, in some sections you need to swim and although there are some narrow pass throughs it's quite accesible

A absolutely beautiful... - A absolutely beautiful sanctuary. The whole area is beautiful. The caves are breathtaking and great for families to explore together. Our guide Dani kept us informed and entertained all day and photographer Luis captured our day perfectly. The food was delicious.

Danny is the best!! - Danny was the absolute best tour guide for this excursion. I highly recommend going to this rather than xplor; however, only if you are more into physical fitness. Danny made sure all of our group was in good hands when we went spelunking! I cannot recommend this excursion enough!

This was an incredible... - This was an incredible experience. Our guide and photographer were exceptional. We highly recommend this for your list of adventures.

Be ready for high-activity and uneven ground - Great and unique tour, but make sure you’re ready for activity including walking in uneven ground Andy rocks both in and out of water, trails, biking on uneven road Ruth small hood and potholes, dark, small spaces, steep stairs and lots of walking. Our family did find, but it was more physical than expected.

Best tour guide Driss - My favorite part of the trip was going to this cave with the best tour guide Driss. I enjoy every minute and learn a lot through out.

Recap of my experience - It was a great experience, our guide was amazing. It is 1.5 hour drive from cancun so keep that in mind. The bus was a little hot and lunch was little hot. They don't allow cameras in the caves for many reasons,, they charge 100 usd for the picture they take.. this kinda sucks which lead to 4 stars but the experience itself was great. I wish they allow cameras, I think they are missing the bigger picture. I'm sure many people opt out from this experience because of the camera thing. There are valid safety reasons but rules can be made to overcome that for sure.

One week in Riviera Maya, Cancun - We stayed at the Hilton hotel. Very warm welcome and nice hotel. Weather was crappy and i think they could have done better changing the venue for the shows. Negative: thermostat in my room worked backward, in my opinion. Very nice show for the kids night.