Terrible tour group - Fascinating that the review I tried to post way back in January was blocked in some way as no ability to complete the review was available. I wonder if a company on TripAdvisor can block users or disable reviews? I wrote about my entire experience and even complained to the hotel that recommended this tour group. Essentially I booked this via whatsapps and they made it seem like I had to urgently book. Keep in mind not once during this entire interaction on WhatsApp did I speak in Spanish. I arrive the next morning and they made zero attempts to communicate with us. Not even very important details like where to wait for the bus, nothing. Or other important information like which boat to board. My adult Daughter who does speak Spanish made several attempts to communicate with the tour guides and was completely ignored. We had to constantly hunt them down so they wouldn’t outright leave us. Once we did get on the boat to spend the day on the beach they treated up the same way. Almost like they were purposely trying to get to ditch us? It was scary to have a tour group do this to us. We had no way to get back if they were successfully able to do this. Even a Spanish/english speaking American couple noticed their abhorrent behavior towards and intervened on our behalf. The icing on the cake is when they decided unceremoniously to drop us off many blocks from the hotel they picked us up from despite us knowing and they knowing it was a dangerous neighborhood that even the hotel told us not to go into and this tour made to attempts to even ensure we would be able to find our way back to the hotel.