Comfortable, fun and great to see the island - Excellent tour! Just enough time in all the right places. Really interesting guide and super driver. Really glad we did this and saw what the rest of the island can offer. Was initially put off reading some poor reviews but these were not true. The bus was prompt and the driving to and from was not long. There were lots of toilet stops and the aircon was fine. La Laguna was the highlight. The only suggestion would be to bring a snack / sandwich as lunch was about 2.30.

Trip to Santa cruz - Loved the trip and the cities. So many things to know about it. The guide was funny and experienced.Thank you 😊

All very well but little time. - A short time for all that there is to see, if the excursion were to be prolonged for at least another hour it would be much better.

Great experience! - Our tour was an incredible experience from start to finish. Everything was smooth, well-organized, and thoughtfully planned.

In Santa Cruz, we would have... - In Santa Cruz we would have liked to see the opera, which unfortunately was not possible in time.We had almost too much time for that in La Laguna

A varied day - We were told another meeting place. After short correspondence with the organizer, we were offered the next day to make the trip. We accepted and then started the adventure. In Santa Cruz there was still carnival, so we wandered through the city looking for our bus. Many roads were closed. The tour guide and the bus driver did their best despite tickets. The drive through the Anagage Mountains is impressive but not for the faint of heart. La Laguna is then a small oasis with a lovely old town. The day was varied and will remain in our memory.

Not recommended - We booked by Viator, the bus had no signs from this firm! Difficult to get the right bus! It took very long time with all the pickups! The stop in the capital was ok. The bus Trip in the northern island had a much too large bus ( too many people) for the bad and curving roads. La Laguna was great, they could have tould us more about what to see , for instance the university. The English from the guide was bad, the German even worse! But normally I understand both languages ( German best), but here it was quite difficult. Please make a tour with better guides, less people and let us rather pay more for it

Santa Cruz - Anaga - La Laguna too much driving - Not enough time in Santa Cruz. Suggest passengers are informed where the toilets are in the market and to purchase food as the next opportunity is at 3:30 pm. Passengers need to be clear on when the bus is leaving as we waited nearly 30 mins in Santa Cruz for 2 no shows and 30 mins in Anaga for a couple. There was only time there to use the facilities and not see the hiking trail. We enjoyed La Laguna but only had 75 minutes there. All told I would not recommend this trip.

Poorly organized. - we received a confirmation with a pick up time of 08.50 at hotel A. Later we received a reconfirmation saying 08.00 at hotel B. this was also on the attached ticket. So at 07.50 we were at location B. At 08.30 no bus. You can't reach them by phone. Eventually sent mail. We got an answer that we had to be at location A. To which we replied that we found this very annoying and confusing. But in the email we were told that it is our own fault because it makes sense that you keep the time / place of the first confirmation ?!? We don't think so if you get a reconfirmation and tickets with different details at a later date. Because we ourselves were so alert to contact, we could still get to the other location on time, partly because the bus arrived at 09.15 instead of 08.50. We deeply resent Viator for this state of affairs. Eventually we were on the road for 1 1/2 hours before we were finally picked up. While we stayed 10 minutes away from the final boarding point. But no apology has been offered. That's what we hate the most. In addition, we had booked an English tour. We were on a bus with mostly Spaniards and Italians. The guide told everything extensively in Spanish and Italian. Then followed a short version in English. About the excursion itself we can say that the visit to Santa Cruz is totally unnecessary. You've only been in this town for a very short time and only see a very small part. Much of the time is spent in an indoor market, which is not interesting. Better to make a longer stop in the beautiful nature park. Now there was a 20-minute stop. The bus ride through the park was beautiful. La Laguna we found a very nice town. Be sure to visit this, but you can also do that with a city bus. Our advice is, do not book through this organization but directly with one of the booking offices you will find everywhere in Los Cristianos. For us, never Viator again.

Worse tour ever - AVOID they are the worse, barely talks English, pick up location might change and you have to pay so much money to get there, they might drop you in a wrong location and lie to you , we had to walk 40 minutes to our hotel after a long day , they told us other side of the road is our hotel meantime it was 49 minutes walk