Wonderful experience - Unfortunately we got lost trying to find the shop but a quick call to Brenda helped us find our way. She was more than gracious and helpful. She allowed us to use the employee parking lot and then took us over in one car to pick up the one we were going to use. She went above and beyond and made our short stay so enjoyable! I would highly recommend this business! We will return :-)

Poor communication but fun! - We arrived at the advertised location: 307 E. 2nd st. And no one was there. I called a number I got from a previous reviewer, (407)710-5816 and got a nice girl, kahlani, on the phone who stated they had relocated to: 303 w. 3rd St. I was not informed of this ahead of time. She said there was no parking at new location and we’d have to find one on street n walk to pick up the golf cart. Once I told her I had a handicapped person with me, she was nice enough to bring the golf cart to us. Also, I asked for a map of the golf cart route n she had none. She offered an online one but my phone was low on charge! Should I had know this I would have printed one at home. It’s hard to zoom in n out in your phone when the cart is moving. Aside from these inconveniences, we enjoyed the cart. We just went up n down the bricked streets n avoided the busy non bricked streets. They later texted me with instructions to drop off the golf cart at the new location n put the keys in their drop box.

Don’t bother showing up late and no shop - Be careful with this place. Business is not where they say. Phone number disconnected. We were supposed to them 10 to 15 minutes before and the business was shut down. We waited for 25 minutes disconnected phone no one to calll so we left. They did show up after we left. Saw them show up while walking on the street.. use another company.

Golf Cart Rental - TERRIBLE CUSTOMER SERVICE!!! - We rented a golf cart a couple of weeks ago. I booked it at 11am on a Sunday for a 1pm rental. My party went to Sanford for lunch (The Willow Tree - the best!), and when we were dining, we started to receive text after text about our tardiness for the rental, then demands about how we need to announce ourselves 10-15 minutes out via text. It made a great lunch feel like a lot of pressure. So, I asked to cancel my reservation, assuming that I would lose a deposit, etc., not happy about it because the day was largely ruined from the incessant messaging, and was informed that I had to pay 100% for a rental I had made a couple hours prior. As much as I think a golf cart rental would be an awesome way to get around downtown Sanford, I will never, ever willing subject myself to the terrible customer service I received, again.