ATV tour of Chempita Cenote’ - Jesus did a nice job on the ATV tour and even stopped at the beach for a moment for us to check it out, the day was nice, turned out good

Awesome - Had an absolutely incredible time! Guides were great and very friendly. Couldn't recommend highly enough 👍

Experiencing Cozumel with an ATV was awesome. HIGHLY RECOMMEND these guys! - This was our first truly private tour with literally just my family and our tour guide. It was amazing! Our guide was very patient with us and spoke English very well. We needed to confirm our destinations at the beginning due to a misunderstanding, but the guide made it right and we were ultimately very satisfied in the end. I was with my pregnant wife and toddler, which was no problem for us on the ATV trails. Cozumel is stunning and experiencing the cenote was pretty cool. The cave had thousands of bats hanging out. I even had the opportunity to cliff jump into the cenote as well, which was a rush. I would recommend this tour for sure!

Not as Advertised but Enjoyable - “Pick-up/Drop-off” - we arrived at the cruise port and had to walk about two blocks from/to cruise port to meet guide because tour company could not pick up/drop off at cruise port. “Private” - tour was not just my family as expected, we had a second family of 4 with us on the tour. We enjoyed ourselves but this was not what was advertised. ATVs - I expected each member of my family would have their own ATV. We were told there were only 5 ATVs available so with the additional family, 4 ATVs had 2 riders with 1 ATV having a single rider. Transportation - We were told upon meeting guide that one family would have to drive themselves in the tour company vehicle because the second guide that was with us would be leaving to do a different tour. Additionally, the ask was for the family driving themselves to drive an older manual transmission vehicle that occupants needed to climb through the windows to get in and out of. Guide - Good and knowledgeable. Locations - Locations visited were great. Enjoyed the cenotes and tequila tasting. Beach club and snorkling were great with lots of fish in shallow areas. Other: My 14 year old was able to drive the ATV which is what we were told by the Viator rep and what we wanted given he had experience doing so previously. Trip was enjoyable and my family had a good time. The rating is driven by commentary above and the fact the tour did not fully live up to expectations of what was sold and promised.