Beautiful tour but unprofessional - The coastline and caves were beautiful but the experience was unprofessional. Not enough dry bags, not enough waterproof phone holders, no snorkeling equipment provided, and the tour was mostly in Italian although we paid for an English tour. The tour guide accidentally left one of the groups behind, and also brought us into a cave that we weren't allowed to go into, where we were shouted at by people working there. Also we didn't get to see Grotta della Poesia because kayaks are banned there, which is misleading since the photo shows kayaks in this cave. Would have been happy if it was maybe €30, but we paid double that.

Do not try it. Horrible!! - 20 min after the reserved time WE called Naturalmente Salento and they told us the tour will not be organized due to a "system" failure. We had the impression the guy was not really worried about that ... so we guess there were no customers enough so they decided not to do it, and invent an excuse.

No show - no refund - terrible customer service - DO NOT USE - Extremely poor customer service - they did not show up for our kayak trip and did not answer their emails/phone/Whatsapp messages/Instagram messages. The only response we got from them was 10 days after the date of the kayaking trip saying that they cancelled it for bad weather. Surely, you would answer one of your many forms of communication to tell your paying customers that they kayak trip isn't happening today rather than let them drive for an hour and wait around for an hour for nobody to show up! To make things worse, they have not provided a refund and they are ignoring all of my messages. Avoid at all costs!! I'm sure they will send their generic response that they always doe about us not understanding the weather or that we were in the wrong place. This is complete rubbish and they are just making excuses for being a poorly run company with terrible customer service. Just look at the amount of reviews, complaining about no shows!

No show - Nobody showed up. Me and my wife waited for 45 minutes and then left. No message or call received so hoping we will get our refund.

Most probably will be postponed - Postponed several times due to "bad weather". Especially in the morning the wind is quite okay with rougher moments from the second half of the afternoon. Still don't know exactly why this activity has been postponed several times. One time the activity has been cancelled an hour before starting.

cancelled 1 day in advance, still waiting for refund - Unreliable: due to bad weather conditions the organisation confirmed us 1 day in advance that the tour has been cancelled and that the payment will be refunded. This is now more than 3 weeks ago and we still did not receive any refund nor any reaction back

Not reliable - Having booked and paid well in advance, we were surprised that the operator cancelled this trip without explanation the evening before. We do not recommend this operator.