Must Do in San Antonio - Our tour guide, Chris, was very knowledgeable and interactive! We enjoyed learning all the history and ghost stories. Will come back to do the other two tours offered.

Great time! - I didn't know that San Antonio was as haunted as it is. Our guide was wonderful! Highly recommend. You learn so much history and ghosts

Loved the stories to... - Loved the stories to connect with the “spirits”. Very interesting and fun. Our guide was great. Lots of laughs along the way.

Without blood, without tears, there’s no…ghost tour? - Chris was great! Very knowledgeable and his stories of the spooky history of San Antonio were captivating and chilling! We visit S.A every few months and he was helpful with recommendations on where we should explore next. 10/10 experience!

The best! - Fred was absolutely amazing!?!? Last min for my bday we booked this! Even raining it was a blast! Very informative and interesting! Definitely will be back! Would love to spend more time picking Fred’s brain!

Fun time - Josh was a great tour guide with great knowledge of the history as well as fun side stories! We had a great time!

Great Guides Poorly Managed Company - The tour itself was great..once it finally happened. I booked the Madams and Mayhem Tour. It was scheduled to start at 9:00 at the Bexar County Court House. We get confirmation on that, perfect we will be there 15 mins early. Then we get a call just after 7:00 PM saying that because we were the only two people to book the tour they were cancelling our tour and moving us to a different time slot of 8:00 PM. That would have been ok if we had not just ordered food and was waiting on it to be delivered to out hotel room. We think of we can still make it as it is only a 10 min walk and the food will be here in about 20 mins. Wrong again. We get another phone call. She told us that the location had changed as well. "But it is only 5 minutes further away" Yes, if you are driving and if the whole city was not under construction. So our food arrives, we chunk it in the fridge, call and Uber and race to get to the new address we are provided in time only to not be able to find our tour guide. After several phone calls and back and fourths I finally get the tour guides number and find out that he is on the OTHER side of the construction zone. He said he would come to us since we didn't know how to get to him. Now. Chis was AMAZING. He was super knowledgeable and was a great guide. He was funny, interacted well with everyone, and took the time to answer question and didn't stick to a script, which made the actual tour quite enjoyable. Overall I was very happy with the tour and the tour guide was fantastic but the company itself left me quite upset. Our only option was to stick to what they thought was ok to substitute our trip with or to "get company credit and go on a different day" This was literally the only day we could do it. I wish I could give them I higher rating because the tour guide Chis was awesome. But the company themselves were not.

Not scary at all tour - Lack of knowledge about the city history. Need to learn more. The guy try so hard but wasn't really what I expected. At last time they switched the Ghost tour to Ghost Pub tour, not good for someone who doesn't drink. Oh well...

Not happy. - We did not make it to the tour as we had to park far away from the meeting point due to a festival going on and streets being block. Try switching time for a later one or cancelling, but was told told do to their policy there was nothing they can do for us.

Terrible Customer Service - I didn’t actually get to go on this tour, but I’m writing this review due to the poor customer service I received. I came to San Antonio on a work trip, and booked a tour to do with my colleagues. About a week before our scheduled trip, I received a voicemail to say our tour was canceled with no explanation about why. When something is canceled due to no fault of mine, I expect a refund. I did not receive one the day after our tour was scheduled, so I emailed customer service and asked for a refund. Ashley emailed me back stating that I had “booked with a third party” (which I absolutely had not) and would need to seek a refund with them. No sorry I can’t help you, no sorry your tour was cancelled, nothing. My colleague sent the exact same email, and received a refund with no trouble. So I screenshotted my receipt and confirmation email, and sent it back to them stating I booked with them. I promptly received an email stating my refund was being processed, and another snotty email from Ashley that said I could expect my refund in 10-15 days. No apology about being wrong, or any kind of kind customer service language. For a company that advertises easy and no hassle refunds, they shouldn’t be lying about third party bookings and trying to take my money.