Awesome Hells Gate experience.🙌 - Ngati, was our tour guide. His warm inviting personality made us feel both welcome and relaxed right from the start of the tour. But his deep knowledge and passion of and for his culture was amazing. Very informative and entertaining. Thank you Ngati.5 stars bro. Was a pleasure to meet Paul the manager. He seemed so genuine and approachable. Made us feel like Whanau straight away. The pools were divine loved every aspect of the experience. Would go back in a heart beat. 5⭐️

Excellent guide helped make an exceptional tour - We arrived at Hell's Gate, just a few km outrside Rotorua, at 10.00 - just in time for the 10.30 tour of the site. This lasted 2 hours and was excellent, certainly as good as any tour that we have had over any the Maori operated geothermal sites around Rotorua - and because we love visiting Rotorua, over the years I think we have done them all. The Maori tour guide proved an exceptional communicator: knowledgeable, informative and often amusing - but strictly no worn-out cornball jokes or tall tales that many tour guides rely on as a stock in trade. He also covered Maori cultural uses of the area for cooking, medicine and spiritual, and demonstrated things like the workings of ingenious bird traps. There was a good variety of points of interest during our the tour, including Kakahi Falls, the largest hot-water waterfall in the Southern Hemisphere. And of course there was a multitude of pools of bubbling mud or boiling water. Overall, an excellent experience. The cafe here is quite basic but we bought sandwiches that were just fine for lunch

Walk & Mud Bath - Amazing experience, Mud Bath at the end was spectacular left my skin feeling amazingly soft. Would definately go again if we visit NZ in the future

Glad we went. A informative tour and lots to see. - We arrived with my husband having memories (45years ago) of spouting geysers, terraces and lots of geothermal activity. Spouting geysers and terraces were nit here(maybe the wrong location), but we had a fabulous time. From the moment we arrived Liam(at counter) was friendly and had a laugh with my husband over all the things that weren't going to be part of this experience🤣. He and another guide Kia then took us on a 1hr tour of the park. Liam was fun, gave lots of history of the region and also how the Maori people connect with the land of this area. Thank you Liam and Kia.

Best of the best - Fun and informative walk amongst the boiling volcanic pools with Liam. His narrative was complete with history of the area, flora and fauna used be Maori peoples, jokes and insights we have not heard on other walks.

Great Outing to the Hell's Gate - The Hell's Gate is worth a visit. Interesting, with all the different mud pools, the bush walk, the medicine lake, etc., all very well explained by the guide. We also enjoyed the Maori carving we experienced at the end of the walk.

Something for everyone - Our guide Tee was very informative & worked with the group to ensure a great experience. I would recommend this to all groups from the young to more mature.

A must do when in Rotorua - We booked thru Trip Advisor, don’t, we ended up paying more than if we’d paid at the venue. The staff at Hell’s Gate were great, super helpful & friendly. We skipped the free guided tour and walked the area by ourselves, much better as we could see everything at our own pace, take pictures without a crowd and not listen to a whole lot of chatter and silly questions. The carving experience was great fun and our instructor was very friendly and helpful.

Worth a visit - Very interesting and informative walk with a guide discussing the thermal activity Good walk. Wear closed toe shoes

Visit from down under - It was a great and unique experience overall. The staff were lovely and accomodating. A bit of a shame that some of the areas were closed due to the rain