Geothermal Lakeside Bathing Experience

Surrender to serenity at our lakeside sanctuary with five mineral hot pools, premium amenities, and stunning Lake Rotorua views. Perfect for families and relaxation seekers.

Duration: 4 hours
Cancellation: 24 hours
Highlights
  • Polynesian Spa - Admission is for the day of booking, and is not limited to a particular time of the day.
    Relax and unwind at Rotorua’s Polynesian Spa – a world-leading, natural mineral bathing and luxury spa retreat. Geothermal waters nourish the skin and relieve tired muscles, aches and pains, while decadent therapies rejuvenate through ancient…
What's Included
  • Cold plunge pool for hot-cold hydrotherapy to detoxify –alternate between hot and cold pools three times for best results
  • 0.7m Pool Depth (Onsen Style)
  • Children under 8 must be actively supervised by a caregiver in the water who is over 16 years old
  • Large indoor relaxation lounge
  • Four shallow Rachel Spring alkaline mineral hot pools
  • Premium…
What's Not Included
  • Adult swimwear can be hired or purchased onsite
  • Infants and children under 2 years are free of charge
  • Babies are required to wear swimming nappies
Additional Information

The Deluxe Lake Spa provides a tranquil lakeside escape for relaxation and rejuvenation. Nestled by the serene Lake Rotorua, it boasts five mineral-rich hot pools, including four alkaline and one acidic, with temperatures ranging from 36°C to 41°C. Guests can refresh in the cold plunge pool or relax on geothermally-heated loungers in the indoor…

Location
Polynesian Spa
Hinemoa Street,
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.4
(172 Ratings)
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Daniellenh
Jun 26, 2025
Lovely Spa Day! - We had an incredible day at the Spa with couples massage, private baths and time in all the geothermal pools. The food in the cafe was delicious as were the juices. We highly recommend this experience in Rotorua.
Review provided by Tripadvisor
M0eavat
Jun 10, 2025
Rest assured - We booked for the first hour (9am) which was perfect. The 5 pools were ours (4 people) before the other guests arrived, we were able to enjoy the tranquility offered by the place, the breathtaking view of the lake while enjoying the hot bath. We have done several hot baths on Rotorua and it is the only one that provides towels, shampoos, hair dryer, locker, free of charge. A lux! Relaxation assured.
Review provided by Tripadvisor
Adeleg85
Jun 9, 2025
Delux spa treatment and pool soak - The views were lovely even on a slightly wet day. Although it was cold, the pools were lovely and warm. We also had a couples massage, which was very relaxing and a good way to spend at least 3-4 hours at the spa. well worth it for our mental well-being and for our sore legs and backs.
Review provided by Tripadvisor
Quinoyd
Jun 3, 2025
Great massage and pools - We went as a couple for a wellness massage together, which was great, and later on we spent a lot of time in the pools. Staff is really nice and will explain everything to you at your arrive. Pools are not cover, but even though it could be a bit cold when coming out from a pool to another pool, the experience was wonderful, and even this little cold will help you to cold down your body a little before the next pool (which is perfect not to overheat). Totally recommended
Review provided by Tripadvisor
Pilar187514
May 27, 2025
Impressive!!! - Fully recommended. The experience in the single bathtub (couples) is wonderful Fully recommended.
Review provided by Tripadvisor
Dpepper2016
May 3, 2025
Very relaxing and enjoyable. Felt very spoiled! - Beautiful facility. The hot pools were delightful with lots of temperature options, very relaxing. The massage was fantastic. Very pleasant and kind staff. I enjoyed relaxing in the chairs with a fresh glass of citrus water. I appreciated that there was shampoo, conditioner, body wash and lotion available. After I enjoyed the spa I received a free fresh fruit smoothie and I purchased their cucumber salad. It was delicious and refreshing after a soak. Thank you for a wonderful day!
Review provided by Tripadvisor
Elena
Apr 21, 2025
Good experience, especially in a rainy day - Very nice views, quite and relaxing experience. Very clean changing rooms and showers. We went early in the morning, and was very quite, not many people around at that time
Review provided by Tripadvisor
Bavanic2022
Jun 25, 2025
Relaxing rejuvenating therapeutic spa - Great relaxing rejuvenating pools. Trip with family. Front staff and cleaner staff helpful. Great facilities. Did the deluxe spa and pavilion pools
Review provided by Tripadvisor
Kitch74
May 5, 2025
Relaxing after a long day of adventures - Visited the pools last minute and enjoyed the deluxe package and a relaxation massage. The staff a super friendly and the facilities well maintained. Massage was great and the complimentary juice a great finishing touch. The visit is a little on the high end price wise but as you can stay as long as you please it is definitely a way to relax for a few hours.
Review provided by Tripadvisor
Ileana
May 23, 2025
Bring your towel even if you bought the packages with towels - We bought the private lake view pool and the pavilion pool package for couples. The experience was okay. The private pool was not as scenic as described. It was a little small too but overall I’d say not one of the nicer spas I’ve been to. The private pool also had hair in it that wasn’t ours and not in just one spot. The pavilion pools were enjoyable as well nothing mind blowing though. We did run into one hiccup with the towel situation. They only give you one towel for the entire spa stay. So you have to use the same towel you used in the acidic / alkaline pools as when you shower to leave even if it is already wet… we asked for a towel exchange and it was denied saying we have to pay 10$ per towel despite us booking the service that had towels included… Honestly I would skip out on this spa. I don’t understand how it got voted as one of the best spas because it was very measly at best.
Review provided by Tripadvisor
From $49
up to 15 guests
1 - Adult
Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).