Polynesian Spa: Lake Rotorua's Mineral Retreat

14 Ratings

Rotorua

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Relax at Polynesian Spa, Rotorua. Enjoy 28 mineral pools, luxurious spa treatments, and stunning lake views. Rejuvenate with ancient healing and modern techniques.

Duration: 3 hours

Cancellation: 24 hours

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Highlights

Polynesian Spa - Sliding and splashing, the kids will love the supervised large swimming pool with hydro slide and the family can also enjoy two Rachel Spring alkaline mineral hot pools. Stay as long as you’d like while the kids enjoy themselves.
There is one large freshwater chlorinated swimming pool gently heated to 33°C, which contains a…

What's Included

Towels and swimwear available for hire
Changing rooms available
Showers available

Additional Information

Relax and unwind on the tranquil shores of Lake Rotorua at Polynesian Spa - a world-leading, natural mineral bathing and luxury day spa retreat. Channelling geothermal marvels in its backyard, the 28 mineral pools are fed from two natural springs for a combination that both nourishes the skin and relieves tired muscles, aches and pains. Specialising in…

Location

Polynesian Spa

Hinemoa Street

If being dropped off by the bus, ask the driver to stop under the main arch by the front door, and if driving here yourself, please park next to the building at the designated parking area.

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings

3.6

(14 Ratings)

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1 star

Wtafiregirl69

Nov 30, 2025

Heavenly relaxation. - Wonderful place to relax after a busy day sightseeing and the children could play safely . The place was clean and had family changing room. The gift shop had lots of lovely items as well as being able to purchase swimsuits if you forgot yours! Previously have done the private pool looking across the lake which was wonderful, recommend that if you are a couple and want a nice peaceful relaxing hot pool

Review provided by Tripadvisor

Voyager269423

Jul 18, 2025

First Time - First time and best time ever, such a lovely place to meet people, very clean, good amenities, I will definitely be back 🥰 thank you for a wonderful experience..

Review provided by Tripadvisor

Valmap

Jun 23, 2025

To soak in the mineral pool - Took our 3 year old granddaughter on a Saturday evening. Great time for families loved hearing the laughter and enjoyment of the kids. Lovely experience

Review provided by Tripadvisor

Kavindu

May 20, 2025

Awesome experience at the Polynesian spa Rotorua, New Zealand. - I had an amazing experience at Polynesian Spa in Rotorua! The natural hot mineral pools were incredibly relaxing, and the stunning lake views added to the peaceful atmosphere. The staff were welcoming and helpful, and everything was clean and well-maintained. It was the perfect place to unwind and soak in the beauty of Rotorua. Highly recommend for anyone looking for a soothing and rejuvenating experience!

Review provided by Tripadvisor

Daniela

Jan 1, 2026

Bathing fun - It was very pleasant there. The children could let off steam in the Great Pool and warm up in the hot pools. It would have been good if there had been hair dryers in the family area. On request we could use the hairdryer in the other area. Staff were very friendly.

Review provided by Tripadvisor

Anjali_r

Apr 24, 2025

This experience provides... - This experience provides a rejuvenating and relaxing atmosphere that allows you to unwind completely, leaving you feeling refreshed and revitalised. The experience helped me let go of tension and emerge with a renewed sense of energy and peace.

Review provided by Viator

Capture

Feb 12, 2025

Family Pool fun - Does to be clear so my original booking and I came to your spa pool with two adults and five children and this is the ticket booking that was properly fulfilled

Review provided by Viator

Global44122969775

Oct 23, 2024

Mindful Moments Retreat - We had a wonderful 2 days on the Mindful moments retreat in September, being well looked after by Helene. from enjoying the pools to being provided with wonderful food, having a yoga session, and a walk through the redwoods, talk on mind and gut connection all on the first day. The second morning a soak in the pools to start the day, then an amazing indulgent therapy, then meditation, and after lunch a lovely walk around the lakeside, and to finish the afternoon with sound bathing. A marvellous time out retreat

Review provided by Tripadvisor

Roving04197562763

Jan 2, 2026

Disappointing experience - I wouldn't recommend. There was a code brown that occurred before we arrived in the bigger family pool. Staff asked to wait an additional 30-40mins for it to be cleaned only to be told it wasn't going to open. No refund offered or apology. Waste of time and money. The facilities could use an upgrade, they are dated. We found out afterwards that the town public pools were a lot cheaper and have been upgrade with more features. I wouldn't waste money on taking the kids to this one.

Review provided by Tripadvisor

Davidjd3782zh

Aug 17, 2025

Not a good "Kiwi" experience - I was prepared to pay the $80 family entry fee until viewing the family pool. There is no atmosphere. No plants. Indoor. Slightly dirty. It looked sad. The other option was $320 for 4 of us. We had issues trying to understand the employees on the front desk. No disrespect, they tried. This certainly lacked any type of Kiwi vibe and I consider it a tourist trap. Try the Secret Spot instead.

Review provided by Tripadvisor

Check Availability

From $19

up to 15 guests

1 - Adult