Wonderful day - Everything was excellent. Train very comfortable and on time. Mehmet was waiting for us and we had a wonderful time exploring the city. He hooked us up with a terrific gondola ride. Photos at all the bridges and explored several narrow out of the way streets, fancy shopping areas, St. Marks, etc. We had a wonderful day.

Don’t believe the bad reviews - The two bad reviews had me concerned about this trip. But I’m happy to say that I was extremely surprised at how well everything went. We were picked up at our door and taken to the train station. I was sent the train tickets the day prior and once at the train station, everything was pretty easy to figure out. Note about the trains, they board 10 mins before. The time given is the departing time and they are ON TIME. Make sure you’re standing at your platform at least 10 mins before. We caught the train to Venice and our guide Mehmet met us there. He was fantastic. Not only a good person but a wealth of knowledge and extremely patient with us. Overall I had a great time. and would do it again.

Venice the wonderful city - Awesome tour, great tour guide and lots of scenery locations. Many thanks to the professional guide and helpful tour management team. Very much appreciated.

Venice is a 'must see' and our tour guide was the best! - We booked a stress-free private day-tour of Venice from Rome through Viator. It included pick up at our hotel near the Colosseum, train tickets, drop-off at the train station. Our tour guide, Mehmet, was punctually waiting or us at the station in Venice. He was, pleasant, genuine, and had a thorough knowledge of Venice's history, architecture and events, and he was very accommodating to our needs and requests. We were very lucky to have him as a guide.

Excellent tour, poor communication before hand - First, It took quite a bit of effort to get the train tickets. Only after talking with a Viator person did I get the train tickets. The tour guide in Venice was great and I'd highly recommend this tour!

Venice Dec 20 2023 - Mehmet was very knowledgeable and friendly. My birthday was amazing in Venice. Mehmet took us through all the major streets and gave us the history and current updates on what's going on in the city. We walked over 17 different bridges and got to ride on the boat. Wonderful day trip!

A nice experience in Italy. - The trip was good, however we had a hard time finding the train on our own.. Probably a little more direction on how to find the train and how the train system work in Rome.

Felt cheated - The itinerary listed is very misleading. Implies 1 hour at multiple sites throughout Venice, total tour says 6:30am to 11pm. Reality is much less, time on the train was 8 hours with only 5 hours in Venice, if you take a gondola ride (worthwhile), and lunch, only time left is to power walk the streets

SCAM don’t do it - Worst experience, don’t spend the money. They say they will send you, your train ticket 7-24 hours before, that’s a lie they send you the same voucher that you get when booking and that’s not your train ticket. Then when you call and email at 6am when your at the tea station downloading the tickets, you find out it’s not the tickets. We didn’t know since we have never been to Italy before, nor have we been on a train before and our vouchers for other excursions were the same. Then when you request a refund- they won’t take accountability for it, which really relfects on the company itself. Do not waiste your money, that you won’t get back. It’s a joke and a scam. But your own train ticket and go to saint marks square it’s so with it on your own. Since that is what we did the next day. We really wish we didn’t spend the money on a scam

Just consider this as 8hrs train ride and 2hrs of guide - The tour includes on ly train ticket and effective 2hrs guided tour at venice. Operator charges 4 times the money required for the tour without additional support. The hotel to train station is around 15-20 tax ride. Return train ticket is around 100 euro per person. 2 hrs tour guide. Which you dont even need as he jsut walks around with you but nothing much explaination and on return no drop to hotel. So effectively 140 euro trip is charged at 490 euro. So please avoid this tour and just book the return train ticket and go on yoursefl as you will not be lost on this tinny place.