Arrival instructions:
After luggage pickup, please proceed OUTSIDE the airport and look out for your driver; he/she will be waiting at the only exit of the airport holding a customized airport sign with your name on it.
If by any chance you can’t find your name, just go to the airport’s only coffee shop and contact us directly via Call, iMessage or WhatsApp at +506 87224778. There is FREE WIFI at the airport.
Early arrivals: We work based on the original flight landing time you booked with us, if you are landing earlier please send us an advice notice & wait for your driver at the coffee shop outside the airport terminal.
Bear in mind that gratuities for your driver or guide are not included in the total amount billed. The suggested amount for each service is between 15 and 20% depending on your level of satisfaction.
Services that require after-hours (from 11:00 PM to 5:00 AM) pick-up and/or drop off, will have an additional fee based on the distance and travel time.
Travel Safe
- Private service exclusively for your group
- Tailored vehicle selection based on group size and route
- Personal meet and greet at the airport or chosen location
- Complimentary 35-minute stop for conveniences
- Comfortable travel with A/C, WIFI in authorized tourism vehicles
- Up to 3-hour flight delay wait at no extra cost
- One complimentary child/infant seat (additional seats with surcharge)
- Quoted for 4 passengers (additional passengers at extra fee)
- Gratuities / tips (Suggested 10 - 20%)
- Additional food, drinks & accommodation
- Medical & travel insurance
You’ll be provided with individualised and expert services from a trained, passionate and welcoming driver/guide, dedicated to making your holiday or business journey unforgettable.
IMPORTANT*
Our main goal is to ensure a safe, certified, trained and, when possible, bilingual driver. Unfortunately, our schedule is nearly full during your travel period, this is why we cannot guarantee a bilingual driver. Nevertheless, our monolingual drivers can understand basic English instructions such as requiring a restroom or supermarket stop. Also, they can use a translator via our van’s WIFI or contact our office for additional help. This doesn’t totally rule out the chance of having a bilingual driver on your trip day, as we might have cancellations or schedule adjustments that may free someone up.
For a full refund, cancel at least 24 hours before the scheduled departure time.
