Fun, accommodating, - Transportation was very accommodating! Very glad we booked the combined transport with zip line. All staff made the experience very fun.

Fun time in PR - Ruben and his company were the best. Very prompt and accommodating. The zip lining was very fun and professional. I have always booked excursions through the cruise line. This was better. I will continue to use off cruise line excursions. Better service and more fun.

Great Day Adventure for Solo Travelers! - Everything about this trip was fantastic. Something happened where the half day trip wasn’t in the cards so I was called and asked if I’d be willing to upgrade to the full day with River water slides and a beach trip added to my original zip line plans free of charge. Of course I said that was fine and I’m so glad I did. If you’re debating between the full or half day I highly recommend the full. Rueben was stellar and super friendly and accommodating all day. I highly recommend this trip or the full day trip. The zip line park was still my favorite part of the day but I have no regrets doing the fu excursion.

Wonderful Experience! Highly recommended! - Highly recommend! My husband and I had the best time and the views were amazing! Loved the people, the experience, safety was highly accounted for! Carlos and Ruben were exceptionally wonderful. Thank you!

Morning zip line rides - Delivery Uber driver was very courteous and willing to share tips about other things to do in PR. The zip lining crew was well staffed and thorough making sure each person understood the instructions before each zip. They worked like a well oiled machine.

Must do - Our tour guide was very knowledgeable and fun. I loved the intimacy of our small group. We had a great time

Everything went very... - Everything went very smooth. Pickup was right on time at our hotel by the amazing Ruben who did a great job giving us a tour and took us directly to the location. The staff there were very professional and organized making sure everyone was comfortable and had fun. Would recommend to anyone especially those who have never zip lined before, this is a great way to explore the forest.

The BEST!! - It was really fun and it was a great activity for beginners! Y’all should definitely give it a try! I had a lot of fun with my friends!

Issue in the morning - Me and my husband bought a tour by the phone and the asked all questions about hight, weight. He provided all the info and we arrived there in the morning and sighted all paperwork and she asked my husband a weights and he said 270lb and he wasn’t allowed to join a zip line. Also they refused return money back that’s how companies do service to the customers. Stay away from their offers

Horrible business - We were so excited for this excursion. Rueben called me 9:15am to confirm the pickup. He told me that his person will pick us up at 12pm. I was already weary because the start time said 12pm. So we waited at the pickup spot for 30 minutes outside in the heat and sun. During those 30 minutes I called the business number about 15 times and contacted them through viator also and still no reply. Finally I got Rueben on the phone after those 30 mins I told him we were still outside waiting to get picked up. Rueben told me he forgot about us and asked if we could come tomorrow. He was not apologetic or anything just said he forgot; even though he called me that morning to confirm. My best friend’s birthday is ruined at this point. So I told him no we would not come tomorrow I just want a refund he said okay. He then calls back a minute later and said he could come get us at 2pm if we wanted to do the excursion still. We were promised a half day tour, why would we agree to be picked up at 2pm? Which also required us waiting another hour and a half to be picked up. So I told Rueben again no, I wanted a refund. Rueben then proceeds to get upset with me because I wanted a refund. I informed him he ruined my friend’s birthday and everything. He said verbatim “don’t worry, I will get you your refund. 2 people missing the tour doesn’t hurt my business.” At this point I’m angry because again he didn’t apologize at all nor did he try to accommodate us for his error. He also is a man arguing with a woman, a tourist at that. We were very exited for this excursion and it was ruined by a horrible business owner. It may look good online but I wouldn’t recommend.