Wonderful Experience! Highly recommended! - Highly recommend! My husband and I had the best time and the views were amazing! Loved the people, the experience, safety was highly accounted for! Carlos and Ruben were exceptionally wonderful. Thank you!

Morning zip line rides - Delivery Uber driver was very courteous and willing to share tips about other things to do in PR. The zip lining crew was well staffed and thorough making sure each person understood the instructions before each zip. They worked like a well oiled machine.

Must do - Our tour guide was very knowledgeable and fun. I loved the intimacy of our small group. We had a great time

Everything went very... - Everything went very smooth. Pickup was right on time at our hotel by the amazing Ruben who did a great job giving us a tour and took us directly to the location. The staff there were very professional and organized making sure everyone was comfortable and had fun. Would recommend to anyone especially those who have never zip lined before, this is a great way to explore the forest.

The BEST!! - It was really fun and it was a great activity for beginners! Y’all should definitely give it a try! I had a lot of fun with my friends!

Great time overall! - The last two zip lines were the best! The first six were more like training. It would have been nice to have more of the longer lines.

Over priced for experience - The zipline was just not with it. the lines are literally so short like ??? but the staff was lovely and also our driver was lovely.

Not exactly as advertised - So to be honest, the kids did enjoy the ziplining itself, especially the last two lines (there were seven). Those two were the only ones that went near/over any trees. The other lines were more like "practice". Now I know transportation was included but we had a car and were staying in a house and not one of the hotels where they do pick up. When I asked about pick up and said we could travel ourselves, I was given the address and we drove (about 35/40 minutes out of San Juan). BUT because we provided our own transportation, the ONLY part of the experience was the 7 ziplines...we were done in an hour and that was it. SO yeh, the kids liked the ziplining but financially was it worth it for an hour? No.

Issue in the morning - Me and my husband bought a tour by the phone and the asked all questions about hight, weight. He provided all the info and we arrived there in the morning and sighted all paperwork and she asked my husband a weights and he said 270lb and he wasn’t allowed to join a zip line. Also they refused return money back that’s how companies do service to the customers. Stay away from their offers

Horrible business - We were so excited for this excursion. Rueben called me 9:15am to confirm the pickup. He told me that his person will pick us up at 12pm. I was already weary because the start time said 12pm. So we waited at the pickup spot for 30 minutes outside in the heat and sun. During those 30 minutes I called the business number about 15 times and contacted them through viator also and still no reply. Finally I got Rueben on the phone after those 30 mins I told him we were still outside waiting to get picked up. Rueben told me he forgot about us and asked if we could come tomorrow. He was not apologetic or anything just said he forgot; even though he called me that morning to confirm. My best friend’s birthday is ruined at this point. So I told him no we would not come tomorrow I just want a refund he said okay. He then calls back a minute later and said he could come get us at 2pm if we wanted to do the excursion still. We were promised a half day tour, why would we agree to be picked up at 2pm? Which also required us waiting another hour and a half to be picked up. So I told Rueben again no, I wanted a refund. Rueben then proceeds to get upset with me because I wanted a refund. I informed him he ruined my friend’s birthday and everything. He said verbatim “don’t worry, I will get you your refund. 2 people missing the tour doesn’t hurt my business.” At this point I’m angry because again he didn’t apologize at all nor did he try to accommodate us for his error. He also is a man arguing with a woman, a tourist at that. We were very exited for this excursion and it was ruined by a horrible business owner. It may look good online but I wouldn’t recommend.