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How Virtual Tours can help you reopen your doors

How Virtual Tours can help you reopen your doors

As lockdown conditions persist across most of the world, virtual tours are proving a popular choice for those craving interactive experiences. But will this interest last? And is it worth it to invest in these products as restrictions start to lift within the next few months? Within the tour operator...

read more

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How Virtual Tours can help you reopen your doors

How Virtual Tours can help you reopen your doors

As lockdown conditions persist across most of the world, virtual tours are proving a popular choice for those craving interactive experiences. But will this interest last? And is it worth it to invest in these products as restrictions start to lift within the next few months? Within the tour operator...

read more
SBA Loan Programs: FAQ

SBA Loan Programs: FAQ

  We were joined by Mike Lousteau, General Counsel and a partner at 12BF Venture Capital, for a couple of webinars to breakdown the SBA loan offering and clarify how to apply. We have summarized the key insights he shared with us in the form of an FAQ below. *DISCLAIMER: Please be aware that this...

read more

COVID-19: A Guide to Accessing and Protecting Capital

With the spread of COVID-19, the tourism sector has suffered a massive blow. In these times, access to capital, as well as ways to protect it, has become more crucial than ever for tour and activity operators. However, navigating the wealth of information on the loans and financial assistance available can...

read more
Peek + Womply Partnership Announcement

Peek + Womply Partnership Announcement

Peek Partners With Womply to Streamline Access to Paycheck Protection Program Funds for Small Businesses Millions of American small businesses are at imminent risk of collapse The $349 billion federal stimulus program is a crucial first step to stabilize at-risk businesses Peek has partnered with Womply to...

read more
Peek + Womply: Apply for a PPP Loan

Peek + Womply: Apply for a PPP Loan

As you may know, the government is offering forgivable loans of up to $10m per business entity under the Paycheck Protection Program (PPP). But did you know that you need a private lender to access these loans and that they will be processed on a first come, first serve basis? Every Small Business...

read more
Paycheck Protection Program: Information for Small Businesses

Paycheck Protection Program: Information for Small Businesses

As you may be aware, the recent CARES Act passed by the government features a variety of initiatives intended to help Americans through the social and financial effects of COVID-19. In addition to the SBA Disaster Loans already available, part of this new bill is designed to help small businesses and those...

read more
Guest Blog: Stephanie Fiero, Tourism Tiger

Guest Blog: Stephanie Fiero, Tourism Tiger

We’re all going through some tough times now. Closed borders, quarantines & self-isolations, and lost jobs are sadly the new normal (for now, not forever!). In the tourism industry, you’re going through that on your own, plus the added stress of knowing that you need things to get better for everyone...

read more
Driving Community Support During COVID-19

Driving Community Support During COVID-19

This is a devastating time for small businesses, especially in the travel industry. But consumers are already stepping in to support their local economies. Follow these steps to make sure your community has the resources it needs to support your business! We have included some email templates and social...

read more
COVID-19: Find Out if You Qualify for an SBA Disaster Loan

COVID-19: Find Out if You Qualify for an SBA Disaster Loan

  You may have heard that the SBA (U.S. Small Business Administration) is offering low-interest federal disaster loans to businesses impacted by COVID-19. A total of $50bn will be made available - $8.3bn of that funding has already been approved and while the remaining $42bn+ is still pending approval...

read more
COVID-19 Best Practices

COVID-19 Best Practices

COVID-19 is having a significant impact on tourism around the world, and right now it’s tough to predict exactly how it will play out. But the travel industry is no stranger to bumps in the road -- and many operators are already working hard to adapt and fight back. This is a crucial time for the industry...

read more
COVID-19 Resources & Updates

COVID-19 Resources & Updates

Updated 5/1/2020 We have created this page as a hub for advice, resources and updates regarding the impact of COVID-19 on tour operators. We know this is a difficult time for the industry and understand that you may have questions and concerns regarding the spread of COVID-19. We wanted to let you know that...

read more
12 free improvements you can make to your Peek Pro account

12 free improvements you can make to your Peek Pro account

  It’s official: 2020 is here! Feels scary to say that, right? For most of you, January is the month when you think about how you’re going to make this year the best year ever for your business. For that reason, we’ve asked some of our most experienced team members at Peek to share with us their...

read more
Get Set for Summer: Watch the Workshops!

Get Set for Summer: Watch the Workshops!

What a kick off to the summer season! With Memorial Day weekend fast approaching, Peek Pro wanted to make sure you were fully equipped to enter your peak season with all the tools necessary to make this your biggest year yet! That's why we brought together five industry experts for an online event to arm...

read more

Join Our Mailing List

We will keep you posted with the best and latest trends for success!


 

COVID-19 Resources

How Virtual Tours can help you reopen your doors

How Virtual Tours can help you reopen your doors

As lockdown conditions persist across most of the world, virtual tours are proving a popular choice for those craving interactive experiences. But will this interest last? And is it worth it to invest in these products as restrictions start to lift within the next few months? Within the tour operator...

read more

Join Our Mailing List

We will keep you posted with the best and latest trends for success!


 

How Virtual Tours can help you reopen your doors

How Virtual Tours can help you reopen your doors

As lockdown conditions persist across most of the world, virtual tours are proving a popular choice for those craving interactive experiences. But will this interest last? And is it worth it to invest in these products as restrictions start to lift within the next few months? Within the tour operator...

read more
SBA Loan Programs: FAQ

SBA Loan Programs: FAQ

  We were joined by Mike Lousteau, General Counsel and a partner at 12BF Venture Capital, for a couple of webinars to breakdown the SBA loan offering and clarify how to apply. We have summarized the key insights he shared with us in the form of an FAQ below. *DISCLAIMER: Please be aware that this...

read more

COVID-19: A Guide to Accessing and Protecting Capital

With the spread of COVID-19, the tourism sector has suffered a massive blow. In these times, access to capital, as well as ways to protect it, has become more crucial than ever for tour and activity operators. However, navigating the wealth of information on the loans and financial assistance available can...

read more
Peek + Womply Partnership Announcement

Peek + Womply Partnership Announcement

Peek Partners With Womply to Streamline Access to Paycheck Protection Program Funds for Small Businesses Millions of American small businesses are at imminent risk of collapse The $349 billion federal stimulus program is a crucial first step to stabilize at-risk businesses Peek has partnered with Womply to...

read more
Peek + Womply: Apply for a PPP Loan

Peek + Womply: Apply for a PPP Loan

As you may know, the government is offering forgivable loans of up to $10m per business entity under the Paycheck Protection Program (PPP). But did you know that you need a private lender to access these loans and that they will be processed on a first come, first serve basis? Every Small Business...

read more
Paycheck Protection Program: Information for Small Businesses

Paycheck Protection Program: Information for Small Businesses

As you may be aware, the recent CARES Act passed by the government features a variety of initiatives intended to help Americans through the social and financial effects of COVID-19. In addition to the SBA Disaster Loans already available, part of this new bill is designed to help small businesses and those...

read more
Guest Blog: Stephanie Fiero, Tourism Tiger

Guest Blog: Stephanie Fiero, Tourism Tiger

We’re all going through some tough times now. Closed borders, quarantines & self-isolations, and lost jobs are sadly the new normal (for now, not forever!). In the tourism industry, you’re going through that on your own, plus the added stress of knowing that you need things to get better for everyone...

read more
Driving Community Support During COVID-19

Driving Community Support During COVID-19

This is a devastating time for small businesses, especially in the travel industry. But consumers are already stepping in to support their local economies. Follow these steps to make sure your community has the resources it needs to support your business! We have included some email templates and social...

read more
COVID-19: Find Out if You Qualify for an SBA Disaster Loan

COVID-19: Find Out if You Qualify for an SBA Disaster Loan

  You may have heard that the SBA (U.S. Small Business Administration) is offering low-interest federal disaster loans to businesses impacted by COVID-19. A total of $50bn will be made available - $8.3bn of that funding has already been approved and while the remaining $42bn+ is still pending approval...

read more
COVID-19 Best Practices

COVID-19 Best Practices

COVID-19 is having a significant impact on tourism around the world, and right now it’s tough to predict exactly how it will play out. But the travel industry is no stranger to bumps in the road -- and many operators are already working hard to adapt and fight back. This is a crucial time for the industry...

read more
COVID-19 Resources & Updates

COVID-19 Resources & Updates

Updated 5/1/2020 We have created this page as a hub for advice, resources and updates regarding the impact of COVID-19 on tour operators. We know this is a difficult time for the industry and understand that you may have questions and concerns regarding the spread of COVID-19. We wanted to let you know that...

read more
12 free improvements you can make to your Peek Pro account

12 free improvements you can make to your Peek Pro account

  It’s official: 2020 is here! Feels scary to say that, right? For most of you, January is the month when you think about how you’re going to make this year the best year ever for your business. For that reason, we’ve asked some of our most experienced team members at Peek to share with us their...

read more
Get Set for Summer: Watch the Workshops!

Get Set for Summer: Watch the Workshops!

What a kick off to the summer season! With Memorial Day weekend fast approaching, Peek Pro wanted to make sure you were fully equipped to enter your peak season with all the tools necessary to make this your biggest year yet! That's why we brought together five industry experts for an online event to arm...

read more

Join Our Mailing List

We will keep you posted with the best and latest trends for success!


 

Marketing

Guest Blog: Stephanie Fiero, Tourism Tiger

Guest Blog: Stephanie Fiero, Tourism Tiger

We’re all going through some tough times now. Closed borders, quarantines & self-isolations, and lost jobs are sadly the new normal (for now, not forever!). In the tourism industry, you’re going through that on your own, plus the added stress of knowing that you need things to get better for everyone...

read more

Join Our Mailing List

We will keep you posted with the best and latest trends for success!




 

 

 

 

 

 

 

 

 

 

 

 

Guest Blog: Stephanie Fiero, Tourism Tiger

Guest Blog: Stephanie Fiero, Tourism Tiger

We’re all going through some tough times now. Closed borders, quarantines & self-isolations, and lost jobs are sadly the new normal (for now, not forever!). In the tourism industry, you’re going through that on your own, plus the added stress of knowing that you need things to get better for everyone...

read more
COVID-19 Best Practices

COVID-19 Best Practices

COVID-19 is having a significant impact on tourism around the world, and right now it’s tough to predict exactly how it will play out. But the travel industry is no stranger to bumps in the road -- and many operators are already working hard to adapt and fight back. This is a crucial time for the industry...

read more
Get Set for Summer: Watch the Workshops!

Get Set for Summer: Watch the Workshops!

What a kick off to the summer season! With Memorial Day weekend fast approaching, Peek Pro wanted to make sure you were fully equipped to enter your peak season with all the tools necessary to make this your biggest year yet! That's why we brought together five industry experts for an online event to arm...

read more
Growvember 2019: Listen to the recordings here!

Growvember 2019: Listen to the recordings here!

Growvember 2019 What a couple of days we’ve had! Thank you to everyone who participated – we can all agree that our eight incredible speakers provided us with some awesome insights. In case you missed any of the sessions, this is your one stop shop for all the resources you need to catch up and start...

read more
Tips For Success: Some Big Takeaways From Arival 2019

Tips For Success: Some Big Takeaways From Arival 2019

Did you hear about Arival 2019? It was this year’s premier conference for tour & activity operators. We had a huge presence and loved meeting all of you who came. Here are our takeaways from some of the talks we attended: Jason Hackett, Brier Katama: Marketing Foundations ‘Getting your website right is...

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5 Steps to an Effective Social Media Marketing Strategy

5 Steps to an Effective Social Media Marketing Strategy

Our good friends over at TourismTiger know a thing or two about how to make your mark online as a tour and activity operator. In this post, Senior Content Coordinator Emma Russel takes us through some effective ways to ensure you're making the most out of your online presence. Social media can seem...

read more
How to Sell More Experiences on Social Media with Storytelling

How to Sell More Experiences on Social Media with Storytelling

Social media marketing expert and founder of Amore Social, Samantha Hardcastle, is a sucker for a great story. She understands the power storytelling has on consumers. In this post, she offers some tips on how to leverage your social media platforms and promote your experiences in a way that engages and...

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Growvember Roundup: What We Learned

Growvember Roundup: What We Learned

Growvember is officially over, and the whole Peek team is excited to see how you take the learnings and apply them to your business. It’s time to put these tips into action! We hope you enjoyed the content from all eight of our incredible speakers - don’t forget, if you missed any of the sessions, or just...

read more
Growvember: All You Need To Know

Growvember: All You Need To Know

Welcome to Growvember! What a couple of days we’ve had! Thank you to everyone who participated - we think we can all agree that our eight incredible speakers provided us with some awesome insights.  In case you missed any of the sessions, this is your one stop shop for all the resources you need to catch up...

read more
How Gift Cards Can Give Your Slow Season a Boost

How Gift Cards Can Give Your Slow Season a Boost

Did you know that people are now favoring experiences over ‘stuff’ more and more? That’s why your tour or activity is the perfect gift! It’s now time to get selling because now’s the peak time for gift card sales! Why Selling Gift Cards Will Beat Your Low Season Blues Here are a few more key reasons why you...

read more
Welcome to Growvember: Register for Your Workshops

Welcome to Growvember: Register for Your Workshops

Growth, growth and more growth! For many tour operators, it’s the number one priority. Been looking online for ways to grow your business, but finding it hard to dissect all the information out there? Struggling to find real, applicable tips that are relevant to your business? Struggle no more — Growvember...

read more
4 Ways to Sell More Experiences Through Offline Channels

4 Ways to Sell More Experiences Through Offline Channels

This post was written by Josh Oakes as part of our Growvember series —focusing on ways to grow your business. In 2007, Josh and his wife started a day tour company in Melbourne, Australia. They had no experience in tourism, no business experience, no networks or support —  and no funds. Fast forward seven...

read more

Rentals

Supercharge Your Rental Fleet: 5 Reasons to Rent Electric Bikes

Supercharge Your Rental Fleet: 5 Reasons to Rent Electric Bikes

This is a post by Joe Samsel, Rental Fleet Specialist at Rad Power Bikes — North America’s largest electric bike company. Joe has helped a large number of companies improve their rental businesses with e-bikes. Here he shares some of his insight and personal experience on how e-bikes can bring more growth...

read more

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We will keep you posted with the best and latest trends for success!




 

 

 

 

 

 

 

 

 

 

 

 

Supercharge Your Rental Fleet: 5 Reasons to Rent Electric Bikes

Supercharge Your Rental Fleet: 5 Reasons to Rent Electric Bikes

This is a post by Joe Samsel, Rental Fleet Specialist at Rad Power Bikes — North America’s largest electric bike company. Joe has helped a large number of companies improve their rental businesses with e-bikes. Here he shares some of his insight and personal experience on how e-bikes can bring more growth...

read more
Rentals are now on iOS!

Rentals are now on iOS!

Do you offer Rentals? We have great news: our iOS app for Rentals is now ready for you to download! Here is a quick breakdown of some of the features available for rentals on the iOS App: Do essential tasks… Edit booking details of your customers, check in guests, sign waivers, AND cancel or refund...

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15 Different Rental Business Ideas That Let You Do What You Love

15 Different Rental Business Ideas That Let You Do What You Love

When you specialize in online booking software for rental companies, you come across a smorgasbord of interesting and innovative business models. From people who turned their passion into a career, from folks looking to supplement a full-time gig, the possibilities are far-reaching and fun to explore. If...

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9 Marketing Strategies For Water Activity Rental Businesses

9 Marketing Strategies For Water Activity Rental Businesses

When it comes to water activity rentals, finding a way to make your brand stand out in the sea of competition makes all the difference between a dock of idle inventory, versus a calendar filled with reservations. By implementing an impactful and targeted marketing campaign, you're more likely to stand out...

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6 Ways to Increase Boat Rentals In the Low Season

6 Ways to Increase Boat Rentals In the Low Season

While the summer can bring lines of customers to the dock, keeping the calendar full during the slow season can be a challenge for boat rental operators. Read on for helpful tips on how to keep your inventory out of the boathouse and on the water, no matter the time of year 1. Make It A Two-fer With A...

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7 Tips for Taking Better Sports Rental Photos with Your iPhone

7 Tips for Taking Better Sports Rental Photos with Your iPhone

As a sports rental company, you’re not just loaning out equipment by the hour—you’re providing customers with an experience. But one of the biggest mistakes rental companies make is not portraying that experience online. For sports rentals, this should start with exciting and inspiring images. Luckily, you...

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How Bike Rental Shops Can Compete with Bike Sharing Services

How Bike Rental Shops Can Compete with Bike Sharing Services

If you're a Bike Rental shop owner and the idea of bike sharing coming to your neighborhood is keeping you up at night, you're not alone. It's already spread to cities like New York City, Miami, and Minneapolis, and continues to crop up in others as well—all with the hopes that bike sharing will...

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3 Tricks to Simplify Your Bike Rental Options

3 Tricks to Simplify Your Bike Rental Options

Adding online scheduling and payment to your bicycle rental business is a savvy business move, and simplifying your offerings online will make a seemingly impossible task—to migrate and maintain those online options—achievable. If you think you can't offer online booking features to your site because of the...

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The Top Benefits of Using an Online Rental Booking System

The Top Benefits of Using an Online Rental Booking System

Most of your customers expect to be able to book online these days, and the thought of adding online payment options to your website may seem overwhelming. But streamlining the process for your customers can create more revenue and let you focus on other things - and it can be one of the best things you do...

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Online Booking

12 free improvements you can make to your Peek Pro account

12 free improvements you can make to your Peek Pro account

  It’s official: 2020 is here! Feels scary to say that, right? For most of you, January is the month when you think about how you’re going to make this year the best year ever for your business. For that reason, we’ve asked some of our most experienced team members at Peek to share with us their...

read more

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We will keep you posted with the best and latest trends for success!




 

 

 

 

 

 

 

 

 

 

 

 

12 free improvements you can make to your Peek Pro account

12 free improvements you can make to your Peek Pro account

  It’s official: 2020 is here! Feels scary to say that, right? For most of you, January is the month when you think about how you’re going to make this year the best year ever for your business. For that reason, we’ve asked some of our most experienced team members at Peek to share with us their...

read more
Announcing: Peek Pro 6

Announcing: Peek Pro 6

Say Hello to Peek Pro 6 Today, we are happy to announce a dramatic change to our system that makes it easier for you to say “Yes” to more of your guests and offer the flexibility you’ve been asking us for. Summer 2019 makes 6 years of Peek Pro. Which is why we’re announcing Peek Pro 6: a series of upgrades...

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3 Easy Ways to Upsell (Without Being a Pushy Salesman!)

3 Easy Ways to Upsell (Without Being a Pushy Salesman!)

In this post, serial entrepreneur and super coach Drew Renner takes us through some simple tricks to boost revenue through upselling - without putting customers off. When not writing blog posts for Peek, Drew is busy helping tour and attraction owners win customers through simplicity, authenticity and...

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Growvember Roundup: What We Learned

Growvember Roundup: What We Learned

Growvember is officially over, and the whole Peek team is excited to see how you take the learnings and apply them to your business. It’s time to put these tips into action! We hope you enjoyed the content from all eight of our incredible speakers - don’t forget, if you missed any of the sessions, or just...

read more
How Gift Cards Can Give Your Slow Season a Boost

How Gift Cards Can Give Your Slow Season a Boost

Did you know that people are now favoring experiences over ‘stuff’ more and more? That’s why your tour or activity is the perfect gift! It’s now time to get selling because now’s the peak time for gift card sales! Why Selling Gift Cards Will Beat Your Low Season Blues Here are a few more key reasons why you...

read more
Welcome to Growvember: Register for Your Workshops

Welcome to Growvember: Register for Your Workshops

Growth, growth and more growth! For many tour operators, it’s the number one priority. Been looking online for ways to grow your business, but finding it hard to dissect all the information out there? Struggling to find real, applicable tips that are relevant to your business? Struggle no more — Growvember...

read more
5 Ways to Market Your Escape Room More Effectively

5 Ways to Market Your Escape Room More Effectively

Digital marketing pro, Dan Honkanen of Rugged SEO, specializes in helping escape rooms grow their business and online presence. In this post, he shares a few pro tips with us on how best to boost your revenue and reputation — both online and offline. In 2014, there were still only 22 escape rooms in the US....

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Warming Up Your Website Visitors: The Key to More Online Bookings

Warming Up Your Website Visitors: The Key to More Online Bookings

This is a guest post from online marketing expert Milan Stojković. With a focus on the tourism sector, Milan’s business MS Travel Marketing is dedicated to helping bring tour operators more customers. In this post, he shares some insider tips you can apply to your business today - and watch your online...

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5 Easy Ways to Get More Online Bookings Ahead of Time

5 Easy Ways to Get More Online Bookings Ahead of Time

A little extra prep time can make a big difference. These are words of wisdom for a lot of things in life, whether you're studying for a tough exam, practicing for a big recital or cooking up a Thanksgiving feast. And as a business owner in the tour, activity or rental industry, you know better than most...

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5 PR Tactics To Increase Tour and Activity Bookings

5 PR Tactics To Increase Tour and Activity Bookings

As a business owner, the last thing on your mind might be how to use the local media to increase your tour and activity bookings. But it shouldn't be. As a tour and activity operator, you can increase your media influence—and thereby, your bookings—with a few strategic PR (public relations) tactics. Put...

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Business Management

Peek + Womply: Apply for a PPP Loan

Peek + Womply: Apply for a PPP Loan

As you may know, the government is offering forgivable loans of up to $10m per business entity under the Paycheck Protection Program (PPP). But did you know that you need a private lender to access these loans and that they will be processed on a first come, first serve basis? Every Small Business...

read more

Join Our Mailing List

We will keep you posted with the best and latest trends for success!




 

 

 

 

 

 

 

 

 

 

 

 

Peek + Womply: Apply for a PPP Loan

Peek + Womply: Apply for a PPP Loan

As you may know, the government is offering forgivable loans of up to $10m per business entity under the Paycheck Protection Program (PPP). But did you know that you need a private lender to access these loans and that they will be processed on a first come, first serve basis? Every Small Business...

read more
Paycheck Protection Program: Information for Small Businesses

Paycheck Protection Program: Information for Small Businesses

As you may be aware, the recent CARES Act passed by the government features a variety of initiatives intended to help Americans through the social and financial effects of COVID-19. In addition to the SBA Disaster Loans already available, part of this new bill is designed to help small businesses and those...

read more
12 free improvements you can make to your Peek Pro account

12 free improvements you can make to your Peek Pro account

  It’s official: 2020 is here! Feels scary to say that, right? For most of you, January is the month when you think about how you’re going to make this year the best year ever for your business. For that reason, we’ve asked some of our most experienced team members at Peek to share with us their...

read more
Growvember 2019: Listen to the recordings here!

Growvember 2019: Listen to the recordings here!

Growvember 2019 What a couple of days we’ve had! Thank you to everyone who participated – we can all agree that our eight incredible speakers provided us with some awesome insights. In case you missed any of the sessions, this is your one stop shop for all the resources you need to catch up and start...

read more
5 Steps to an Effective Social Media Marketing Strategy

5 Steps to an Effective Social Media Marketing Strategy

Our good friends over at TourismTiger know a thing or two about how to make your mark online as a tour and activity operator. In this post, Senior Content Coordinator Emma Russel takes us through some effective ways to ensure you're making the most out of your online presence. Social media can seem...

read more
French Quarter Phantoms: An Operator’s Road to Success

French Quarter Phantoms: An Operator’s Road to Success

How do you start a tour business in the aftermath of one of the most devastating hurricanes your country has ever seen? How do you build your brand, spread the word, and find that first paying guest? How do you get to the top of your game and still manage to love what you do? In this post, Cindi Richardson...

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How to Create a Profitable, Popular Tour

How to Create a Profitable, Popular Tour

Erik Hormann is the owner of Vantigo — San Francisco’s #1 rated tour on TripAdvisor. In this post, he shows us how the key to a tour operator’s success lies in the two Ps — profitability and popularity. Take it away Erik! How to Make a Tour Profitable “Show me the money!” Every business owner says the same...

read more
Welcome to Growvember: Register for Your Workshops

Welcome to Growvember: Register for Your Workshops

Growth, growth and more growth! For many tour operators, it’s the number one priority. Been looking online for ways to grow your business, but finding it hard to dissect all the information out there? Struggling to find real, applicable tips that are relevant to your business? Struggle no more — Growvember...

read more
4 Ways to Sell More Experiences Through Offline Channels

4 Ways to Sell More Experiences Through Offline Channels

This post was written by Josh Oakes as part of our Growvember series —focusing on ways to grow your business. In 2007, Josh and his wife started a day tour company in Melbourne, Australia. They had no experience in tourism, no business experience, no networks or support —  and no funds. Fast forward seven...

read more
A Practical Guide to Improving Your TripAdvisor Rankings

A Practical Guide to Improving Your TripAdvisor Rankings

In this post, digital marketing expert Chris Torres - director of the Tourism Marketing Agency - offers some key insights into TripAdvisor’s complex ranking system. He’ll run through some key factors that determine your ranking - and how to make sure it’s as high as possible! You may already know that...

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Letting Go of Tour Guides: 5 Tips for a Painless Process

Letting Go of Tour Guides: 5 Tips for a Painless Process

This is the first in a series of posts from Erik Hormann, owner of successful San Francisco tour operator Vantigo. Here, he shares some of his best tips on how to tactfully utter those words that no operator wants to say: “You’re fired!” You did it! You created an amazing tour company, and you grew fast....

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Day Tours

How to Create a Profitable, Popular Tour

How to Create a Profitable, Popular Tour

Erik Hormann is the owner of Vantigo — San Francisco’s #1 rated tour on TripAdvisor. In this post, he shows us how the key to a tour operator’s success lies in the two Ps — profitability and popularity. Take it away Erik! How to Make a Tour Profitable “Show me the money!” Every business owner says the same...

read more

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We will keep you posted with the best and latest trends for success!




 

 

 

 

 

 

 

 

 

 

 

 

How to Create a Profitable, Popular Tour

How to Create a Profitable, Popular Tour

Erik Hormann is the owner of Vantigo — San Francisco’s #1 rated tour on TripAdvisor. In this post, he shows us how the key to a tour operator’s success lies in the two Ps — profitability and popularity. Take it away Erik! How to Make a Tour Profitable “Show me the money!” Every business owner says the same...

read more
Growvember Roundup: What We Learned

Growvember Roundup: What We Learned

Growvember is officially over, and the whole Peek team is excited to see how you take the learnings and apply them to your business. It’s time to put these tips into action! We hope you enjoyed the content from all eight of our incredible speakers - don’t forget, if you missed any of the sessions, or just...

read more
Supercharge Your Rental Fleet: 5 Reasons to Rent Electric Bikes

Supercharge Your Rental Fleet: 5 Reasons to Rent Electric Bikes

This is a post by Joe Samsel, Rental Fleet Specialist at Rad Power Bikes — North America’s largest electric bike company. Joe has helped a large number of companies improve their rental businesses with e-bikes. Here he shares some of his insight and personal experience on how e-bikes can bring more growth...

read more
Instagram Essentials: A Quick Guide for Tour and Activity Companies

Instagram Essentials: A Quick Guide for Tour and Activity Companies

Instagram has become a social media phenomenon. The innovative photo-sharing app is considered the fastest-growing social network with the highest level of engagement. Popular with individuals and businesses alike, it's become a necessity for tour and activity business owners to use as part of their...

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10 Social Media Marketing Tips for Tour and Activity Operators

10 Social Media Marketing Tips for Tour and Activity Operators

Feeling slightly overwhelmed by social media, wondering how to maximize your efforts on Facebook, Twitter, and other social networking platforms? Well, you're not alone. Manta.com surveyed more than 1,200 business owners to find out which social platforms are the toughest to maintain for small business...

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Where to Find New Tour Guides

Where to Find New Tour Guides

In the tour industry, there are few roles more important than that of tour guide. Guides--with their vast knowledge, passion, and enthusiasm--inject life into tours. And good guides can transcend the cultural barriers that many long distance visitors face, bringing entire groups together and leaving them...

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Tour and Activity Business Marketing Strategies With the Highest ROI

Tour and Activity Business Marketing Strategies With the Highest ROI

Whether you're working with a large or tight budget, it pays to spend your marketing dollars wisely. That's why it's so important to make sure you invest in marketing and advertising strategies that generate the highest return on investment (ROI). These days, small businesses are spending approximately...

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10 Ways Travel Executives Can Grow Their Tour Business

10 Ways Travel Executives Can Grow Their Tour Business

So your tour and activity business is thriving. You have multiple locations up and running, a recognizable brand in various markets, and a competent team set up to keep things ticking along at a steady pace. But as executives, there's never a time to rest on your well-earned laurels. There's always...

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9 Marketing Mistakes Every Tour and Activity Operator Should Avoid

9 Marketing Mistakes Every Tour and Activity Operator Should Avoid

Promoting your tour and activity business to generate more bookings and build your brand may require more than one approach. Constant Contact reports that small business success is directly linked to multi-channel marketing — 82 percent of small businesses and nonprofits use this approach. So whether you're...

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Strategy

How Virtual Tours can help you reopen your doors

How Virtual Tours can help you reopen your doors

As lockdown conditions persist across most of the world, virtual tours are proving a popular choice for those craving interactive experiences. But will this interest last? And is it worth it to invest in these products as restrictions start to lift within the next few months? Within the tour operator...

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How Virtual Tours can help you reopen your doors

How Virtual Tours can help you reopen your doors

As lockdown conditions persist across most of the world, virtual tours are proving a popular choice for those craving interactive experiences. But will this interest last? And is it worth it to invest in these products as restrictions start to lift within the next few months? Within the tour operator...

read more
COVID-19: Find Out if You Qualify for an SBA Disaster Loan

COVID-19: Find Out if You Qualify for an SBA Disaster Loan

  You may have heard that the SBA (U.S. Small Business Administration) is offering low-interest federal disaster loans to businesses impacted by COVID-19. A total of $50bn will be made available - $8.3bn of that funding has already been approved and while the remaining $42bn+ is still pending approval...

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COVID-19 Best Practices

COVID-19 Best Practices

COVID-19 is having a significant impact on tourism around the world, and right now it’s tough to predict exactly how it will play out. But the travel industry is no stranger to bumps in the road -- and many operators are already working hard to adapt and fight back. This is a crucial time for the industry...

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COVID-19 Resources & Updates

COVID-19 Resources & Updates

Updated 5/1/2020 We have created this page as a hub for advice, resources and updates regarding the impact of COVID-19 on tour operators. We know this is a difficult time for the industry and understand that you may have questions and concerns regarding the spread of COVID-19. We wanted to let you know that...

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12 free improvements you can make to your Peek Pro account

12 free improvements you can make to your Peek Pro account

  It’s official: 2020 is here! Feels scary to say that, right? For most of you, January is the month when you think about how you’re going to make this year the best year ever for your business. For that reason, we’ve asked some of our most experienced team members at Peek to share with us their...

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Growvember 2019: Listen to the recordings here!

Growvember 2019: Listen to the recordings here!

Growvember 2019 What a couple of days we’ve had! Thank you to everyone who participated – we can all agree that our eight incredible speakers provided us with some awesome insights. In case you missed any of the sessions, this is your one stop shop for all the resources you need to catch up and start...

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5 Steps to an Effective Social Media Marketing Strategy

5 Steps to an Effective Social Media Marketing Strategy

Our good friends over at TourismTiger know a thing or two about how to make your mark online as a tour and activity operator. In this post, Senior Content Coordinator Emma Russel takes us through some effective ways to ensure you're making the most out of your online presence. Social media can seem...

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How to Sell More Experiences on Social Media with Storytelling

How to Sell More Experiences on Social Media with Storytelling

Social media marketing expert and founder of Amore Social, Samantha Hardcastle, is a sucker for a great story. She understands the power storytelling has on consumers. In this post, she offers some tips on how to leverage your social media platforms and promote your experiences in a way that engages and...

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3 Easy Ways to Upsell (Without Being a Pushy Salesman!)

3 Easy Ways to Upsell (Without Being a Pushy Salesman!)

In this post, serial entrepreneur and super coach Drew Renner takes us through some simple tricks to boost revenue through upselling - without putting customers off. When not writing blog posts for Peek, Drew is busy helping tour and attraction owners win customers through simplicity, authenticity and...

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Welcome to Growvember: Register for Your Workshops

Welcome to Growvember: Register for Your Workshops

Growth, growth and more growth! For many tour operators, it’s the number one priority. Been looking online for ways to grow your business, but finding it hard to dissect all the information out there? Struggling to find real, applicable tips that are relevant to your business? Struggle no more — Growvember...

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4 Ways to Sell More Experiences Through Offline Channels

4 Ways to Sell More Experiences Through Offline Channels

This post was written by Josh Oakes as part of our Growvember series —focusing on ways to grow your business. In 2007, Josh and his wife started a day tour company in Melbourne, Australia. They had no experience in tourism, no business experience, no networks or support —  and no funds. Fast forward seven...

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5 Ways to Market Your Escape Room More Effectively

5 Ways to Market Your Escape Room More Effectively

Digital marketing pro, Dan Honkanen of Rugged SEO, specializes in helping escape rooms grow their business and online presence. In this post, he shares a few pro tips with us on how best to boost your revenue and reputation — both online and offline. In 2014, there were still only 22 escape rooms in the US....

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7 Steps to a Multi-Million Dollar Campground

7 Steps to a Multi-Million Dollar Campground

Industry leaders are predicting an estimated 25% of campgrounds and RV parks will change ownership in the next five years. If selling is part of your retirement plan—or you're entertaining the possibility for the future—taking certain actions now can help maximize the return on your investment when it's...

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Trends

Welcome to Growvember: Register for Your Workshops

Welcome to Growvember: Register for Your Workshops

Growth, growth and more growth! For many tour operators, it’s the number one priority. Been looking online for ways to grow your business, but finding it hard to dissect all the information out there? Struggling to find real, applicable tips that are relevant to your business? Struggle no more — Growvember...

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Welcome to Growvember: Register for Your Workshops

Welcome to Growvember: Register for Your Workshops

Growth, growth and more growth! For many tour operators, it’s the number one priority. Been looking online for ways to grow your business, but finding it hard to dissect all the information out there? Struggling to find real, applicable tips that are relevant to your business? Struggle no more — Growvember...

read more
5 Tips to Have a Great Mobile Site

5 Tips to Have a Great Mobile Site

You probably already know how important it is to have a functional mobile website. But take a look at these quick stats: Over 50% of bookings through the Peek Pro widget happen on mobile devices 1 in 3 travelers say they discovered a new travel company while researching on their phones 52.2% of all website...

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How to Meet the Needs of Today’s Campers

How to Meet the Needs of Today’s Campers

Americans—more than 40 million a year, to be exact—continue to head to the hills for that weekend camping trip. And while the activity of camping hasn't changed much in the past 30 years, the needs and habits of today's campers continue to evolve. Large tents have been replaced for lightweight models; small...

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You’ll Love These Unique Campground Traditions

You’ll Love These Unique Campground Traditions

There's a reason camping trips become family traditions: It's the bonding that occurs from being away from the daily grind. It's the people you meet. It's the memories formed that will last a lifetime. And these all come about through one thing: the unique traditions and activities campgrounds organize for...

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Travel Marketing Trends: Personalization and Customization

Travel Marketing Trends: Personalization and Customization

Personalization and customization—two buzzwords in the travel industry and among the top travel trends. Today's travelers are not only seeking out unique experiences but also want their options delivered to them in a certain way. Whether this involves receiving updates about the latest tour packages via...

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Top Chinese Travel Trends Impacting Tour Businesses

Top Chinese Travel Trends Impacting Tour Businesses

A huge corner of the world you should be focusing on: China. As we recently detailed, Chinese travel to the Unites States continues to rise. A report by Oxford Economics for InterContinental Hotels Group (IHG) reveals income growth and expansion of China's middle class in recent years is making long-haul...

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The Rise of Staycations

The Rise of Staycations

The mindset of what it means to travel is ever-evolving. In recent years, the term has morphed to include more local experiences—area residents looking for a break from their usual routine and environments interested in booking a tour or activity with your company, giving them an opportunity to enjoy some...

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The Rise of Active Tourism and Fit Getaways

The Rise of Active Tourism and Fit Getaways

The wellness tourism market is a huge pie that's perfect for tour and activity operators to slice into. Global wellness tourism has risen to become a nearly $500 billion market, according to the Global Wellness Summit. While this industry includes mind and body retreats, in also encompasses fitness...

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Last-Minute Travel Booking Trends

Last-Minute Travel Booking Trends

Last-minute travel booking is on the rise, thanks to the immediacy of the Internet age. Forty-four percent of leisure travelers and 56 percent of business travelers in the United States book at the last minute, and 34 percent of these travelers book a trip of 0 to 3 days in duration. Further proof that the...

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The Future of Tour and Activity Distribution Trends

The Future of Tour and Activity Distribution Trends

Gone are the days of relying on just one distribution channel to drive the bulk of customers to your tours and activities company. Online travel agencies: they may not be as effective as they used to be. The hot-streaking daily deal sites: they're beginning to frost over. Social media sites: they'll require...

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Travel Trend: The Rise of Creative Tourism

Travel Trend: The Rise of Creative Tourism

Whether you're a foodie, an artist, a sport enthusiast, or just need to get away, today's travel opportunities are fulfilling dreams and bucket lists to the nth degree. The modern traveler is embracing creative tourism, which encapsulates authentic, local travel experiences and differs from conventional...

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Customer Experience

12 free improvements you can make to your Peek Pro account

12 free improvements you can make to your Peek Pro account

  It’s official: 2020 is here! Feels scary to say that, right? For most of you, January is the month when you think about how you’re going to make this year the best year ever for your business. For that reason, we’ve asked some of our most experienced team members at Peek to share with us their...

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Join Our Mailing List

We will keep you posted with the best and latest trends for success!


 

 

 

 

 

 

 

 

 

 

 

 

12 free improvements you can make to your Peek Pro account

12 free improvements you can make to your Peek Pro account

  It’s official: 2020 is here! Feels scary to say that, right? For most of you, January is the month when you think about how you’re going to make this year the best year ever for your business. For that reason, we’ve asked some of our most experienced team members at Peek to share with us their...

read more
Growvember 2019: Listen to the recordings here!

Growvember 2019: Listen to the recordings here!

Growvember 2019 What a couple of days we’ve had! Thank you to everyone who participated – we can all agree that our eight incredible speakers provided us with some awesome insights. In case you missed any of the sessions, this is your one stop shop for all the resources you need to catch up and start...

read more
How to Create Unique Experiences

How to Create Unique Experiences

Avital Ungar has been leading food tours since starting Avital Tours in 2011. She has served as a judge at the International Chocolate Salon, the Best of the West Rib Competition, the Good Food Awards and has been featured on CNN, the Travel Channel, Travel+Leisure and more! In this post, Avital takes us...

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French Quarter Phantoms: An Operator’s Road to Success

French Quarter Phantoms: An Operator’s Road to Success

How do you start a tour business in the aftermath of one of the most devastating hurricanes your country has ever seen? How do you build your brand, spread the word, and find that first paying guest? How do you get to the top of your game and still manage to love what you do? In this post, Cindi Richardson...

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3 Easy Ways to Upsell (Without Being a Pushy Salesman!)

3 Easy Ways to Upsell (Without Being a Pushy Salesman!)

In this post, serial entrepreneur and super coach Drew Renner takes us through some simple tricks to boost revenue through upselling - without putting customers off. When not writing blog posts for Peek, Drew is busy helping tour and attraction owners win customers through simplicity, authenticity and...

read more
How to Create a Profitable, Popular Tour

How to Create a Profitable, Popular Tour

Erik Hormann is the owner of Vantigo — San Francisco’s #1 rated tour on TripAdvisor. In this post, he shows us how the key to a tour operator’s success lies in the two Ps — profitability and popularity. Take it away Erik! How to Make a Tour Profitable “Show me the money!” Every business owner says the same...

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Growvember Roundup: What We Learned

Growvember Roundup: What We Learned

Growvember is officially over, and the whole Peek team is excited to see how you take the learnings and apply them to your business. It’s time to put these tips into action! We hope you enjoyed the content from all eight of our incredible speakers - don’t forget, if you missed any of the sessions, or just...

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On Your Mark, Get Set, Market! 6 Tips For Paintball Businesses

On Your Mark, Get Set, Market! 6 Tips For Paintball Businesses

Whether you're a relative newcomer to the industry, or were running a paintball business long before Hollywood decided it was the ideal rom-com date scene (see: "This Means War," "Failure To Launch," and "10 Things I Hate About You") understanding how to market this unique sport is key for attracting new...

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How to Craft the Perfect Thank You Email

How to Craft the Perfect Thank You Email

Remember when you were a kid, and your parents always told you to use "the magic words"? You know, please and thank you? Well, as it just so happens, the same rule applies well for businesses too, especially in emails. That's based on statistics from Remarkety, which show that "Thank You" emails can produce...

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4 Steps to Setting Up WiFi at Your Campground

4 Steps to Setting Up WiFi at Your Campground

Yesterday's camper was happy if they got two minutes of hot running water and a campfire pit. Today's camper wants that—and 24/7 access to Instagram. According to a 2015 survey by Kampground revealed that 83% of campers take their cell phones along on camping trips. What's more: 70% of survey participants...

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