Bucket list excitement - Fantastic tour. Four huge camels to ride on. They were very gentle and well cared for. The crew was very nice and professional. Nice walking through the jungle then the beach. We’ll go again for sure!

Great experience - What a great first time experience. Our guides were great and very knowledgeable! Looking forward to the next time.

THIS WAS ONE OF MY FAVS! - This one was one of my favorites! The camels are so gentle and sweet our speedy shuttle driver was a little late (not his fault) and the camel tour guides waited for us even though they were technically closed, which I thought was wonderful of them to do! Tour guide Bernard was very informative on information and tour guide Javier and Alexander were helpful and supportive of safety! I really enjoyed this, it was wonderful interacting with the camels and feeding them and hugging them. They really are gentle giants!

Awesome excursion - Awesome experience for my 50th birthday. My Husbanks and I had a great time!! Danielle W from New Orleans, LA

Really neat experience - This was something I wanted to do since the moment I booked the trip to Cancun. I knew it was something I'd never get to experience anywhere else. The camels are very docile and friendly. Sadly, because of the rain the day before, we couldn't go through the jungle. I was a little taken aback by the Benard asking for a tip as the trip was $125 as it was. Also, they take tons of photos and there were a few good ones but they were $35 a picture, including the frame, but definitely too pricey. Other than that, it's a neat experience.

Disrespectful sales tactic - but the camels were nice - Everything was great about seeing and riding the camels EXCEPT that the photographer was taking frequent photos throughout the excursion and to the point that we did not take our own photos. At the end of the tour, we tipped then went to buy a photo. This is when we learned that photos cost $50 USD for 1 photo or alternatively a high amount for the whole series. As we were not willing to pay through the nose, we came away with no decent photos. The staff should have been honest and explained this in advance as I would have been happy to ask the staff to just take a photo of us with my own camera. As well, we could not get easy transport off the property after the camel ride as the driver was unavailable for a long time and there was nothing to do there other than sit in their mediocre restaurant and eat the complementary chips and pop. Fortunately I was able to purchase some guacamole to go with it.

Misleading ad, too expensive, waste of a day - This ad is extremely misleading. The four hour window includes 3 hours of bus travel, 15 minutes of “instruction” and 45 minutes of sitting on a line of camels tied together being guided by a man on foot. The whole camel ride is maybe a quarter mile, we did not go through the jungle at all but that was due to rain from the past week which is understandable. The guides were all great, very friendly and fun. The experience itself was not what was expected at all. We selected the 12:00 option and drove ourselves and were told to meet at the location at 2:30 to register for the event that would start at 3:00. If we had taken the bus, the whole trip would be roughly 6 hours for a 45 minute, quarter mile walk on a camel. They also take pictures that are not included, to be expected. However, one picture was $40 American and for all pictures of one person was $75. We took our own on our phones when we could to avoid paying so much. I cannot stress enough, the guides themselves were great, they are just doing their jobs. The ad itself is very misleading. Had we known what we know now we likely would not have done this trip as it essentially wasted almost an entire day. It’s an hour drive down from where we were, in an Airbnb in the hotel zone in Cancun. If this whole experience was more similar to how it is described or costed significantly less for what it is, I’d recommend it. For the price, you’re far better off taking the ultramar ferry to isla mujeres, renting a golf cart for the day and dominating the island. So much more fun, total cost for ferry for two, to and from, and golf cart for 8 hours was less than $125 and significantly more fun. Also, to be clear, I’m not a whiney Karen, I’m a 30 year old dude just trying to enjoy Mexico, drink tequila and hop around the area going beach to beach. I rarely write reviews about anything but I was very irritated that we wasted a day on this. For your own good, do almost anything else unless you’re already staying at the resort that this is at.

Transportation and waiting was horrible! - We spent 6 hours in order to have 45 minutes with the camels. While the employees and the camels were friendly and interesting, it was nowhere close to worth it for a 6 hour excursion!! We knew it would take an hour to get to the location and we expected an hour return. Not only did it take 2 hours to return but we had to wait 2 hours at the location!!! That should have been clearer in booking.

Improve location for important information - Poor location on website for important information. Shouldn't to hit a link to see weight limits. An not willing to work with customer on something that is not plainly viewable without hit a link

Very Unprofessional - I came on a trip with my girlfriend and her cousin. We had a great time on the camel ride and the staff were very friendly. That unfortunately was the last positive note of this experience. We had pictures taken and were charged $200 for the pictures. We were told we would receive the pictures in 20 minutes. It’s now been over a day and there has been no communication, we have received no pictures and I’ve been trying to get ahold somebody all day. They also gave me a fake email address. Do not get the pictures. The camel ride was fun, but this really killed the experience for us as it was very unprofessional.