Private Transportation Service: Stress-Free Travel in Playa del Carmen & Riviera Maya
4.1
94 Ratings
Playa del Carmen
Experience stress-free travel in Playa del Carmen and Riviera Maya with our private transportation service. Enjoy flexible pickup times, comfortable vehicles, and affordable pricing.
Duration: 1 hour, 15 minutes
Cancellation: 1 day learn more
Highlights

To make your travels easier and to provide you with a more seamless vacation experience, we offer convenient and affordable transportation services that quickly and efficiently takes you from the Cancun International airport to your hotel or back, if needed.

Riding our private services is often more affordable than a taxi or other transport service and we have a variety of routes to provide you with all of the flexibility that you might need. Simply book the option of your choice and your reservation will be instantly confirmed.

Here are the options that we have available for our transportation services:

  • Arrivals
  • Departures
  • Roundtrip

When you arrive at the airport and wish to be taken to your hotel, you can find our staff waiting for you with a sign with your name. When it is time to leave your hotel, you will be picked up in the lobby of your hotel.

What's Included
  • In-vehicle air conditioning
  • One-Way private transfer
  • All fees and taxes included
What's Not Included
  • Excess luggage charges (where applicable)
  • Gratuities
Additional Information

Experience a worry-free service with us, where the burden of arranging a cab or finding your way is off your shoulders. Our expert team ensures you enjoy your holiday to the fullest by providing you transport to the airport or hotel in a cozy, air-conditioned vehicle that is well-versed with the best routes to and from the airport. This arrangement facilitates saving time, money, and unnecessary stress.

  • Adaptable and convenient pickup slots and points
  • Trouble-free, personal return journey
  • Cozy vehicles with air-conditioning
  • Wallet-friendly rates across all our service regions
  • This a private transfer, only you and your party will travel together.
  • Partial cancellations/refunds are not available for roundtrip transportation services.
  • Our services operate from 5:00AM to 11:59PM, if your arrival and/or departure falls outside these times please reach out to confirm availability.
  • For any last-minute changes and/or delays, please reach out immediately, please note all last minute changes are subject to availability and can´t be guaranteed.
  • Arrivals: Your transportation will be ready at exactly 30 minutes after your flight landing time and can wait up to 60 minutes after your flight landing time.
  • Departures: Please be ready and waiting at the lobby of your hotel, drivers are only allowed to wait a maximum of 10 minutes after the confirmed pickup time.
  • Please note pickups to/from multiple airport terminals/hotels are not allowed, pickup times are based on traffic/road limitations, any requests for changes will be reviewed and accepetd or rejected on supplier´s sole discretion.
  • Transfer services are not exchangable for any other services/routes.
Location
Playa del Carmen
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.1
(94 Ratings)
5 stars
4 stars
3 stars
2 stars
1 star
Casey_p
May 13, 2024
Absolutely recommend - My wife and I were very impressed and enjoyed this ride. Our driver Abbi was there within 5 minutes of us walking out the door. There were a lot of drivers and services trying to get out attention but this was easy to get through and get to our Resort in Playa Del Carmen. Abbi even stopped by a market so we could get a drink.
Review provided by Viator
Karla_g
May 4, 2024
Patient and kind - Our flight was delayed for 7 hours, however they were very understanding and kept in communication with me throughout the day. Adrian, our driver messaged me as soon as I landed so I wouldn’t be worried about not having my ride waiting.
Review provided by Viator
Nafeesa_r
May 1, 2024
I well definitely recommend - We got out the airport and walked to the margaritavill and so many people approached us. Our flight was early and the new immigration system was fast. I called the number and 2 mins someone had a sign with our names. It was a smooth drive we went to playa del Carmen from Cancun. We’ll definitely book on our way back.
Review provided by Viator
Stephany_w
Apr 28, 2024
Great experience - Driver was on time and very friendly! We had no trouble finding them at pickup. The ride was smooth.
Review provided by Viator
Veronica
Apr 25, 2024
Great service - We had Hugo as our driver for pickup from the airport to our hotel and he provided great service we would definitely use him again! He was there early and gave us opportunities to make stops along the way if we wanted to he was there to serve us and it was a great experience!
Review provided by Tripadvisor
Strom9166
Mar 23, 2024
Shuttle to Playa del Carmen service - Adrian our driver to PdC was happy, polite and helpful. He had a sign with my name on it and that was such a great help. There are so many tourists in the crowd trying to find or get shuttles to their destinations. Arturo was so helpful over the phone when I called to let him know that our plane was waiting to get to hangar and lines for passports and baggage was a wait. Altogether would recommend Adrian and Cancun shuttle experience to any family or friends going to playa del Carmen. Maria Strom Duluth, Minnesota.
Review provided by Tripadvisor
Latanya_s
Mar 11, 2024
Cudos to Hugo for great service!! - The driver Hugo was there upon arrival. He was very nice on the way to the resort. The ride and his driving was great. No issues at all. Also had soft relaxed playing music. I would definitely recommend Viator.
Review provided by Viator
Matt_s
Apr 19, 2024
Cancelled - You canceled my transfer as I was getting on my plane and I had to scramble at midnight to find another way to get to my hotel. There are at least 20 companies here doing exactly what you do and it’s extremely disappointing that you couldn’t find another one of the 100 cars and bans that drove by me to help me. Very disappointed.
Review provided by Viator
Kimberly_m
Mar 20, 2024
They were a No Show - The driver did not show up at the airport. The transportation company canceled and left 4 girls stranded at the airport. The reason for the transportation was to have secure transport to the resort. We did get a refund but they should have done more.
Review provided by Viator
E8167hususanp
Mar 18, 2024
Terrible, left stranded at the Cancun airport - At Cancun airport, our luggage was not available for 90 minutes after our arrival. We tried contacting the tour operator by phone for transport to our resort, but received busy signals. The tour operator left the airport leaving us stranded. I have contacted trip advisor customer service asking for a refund.
Review provided by Tripadvisor
Select Date and Tickets
up to 8 guests
1 Adult
June 2024
Sun
Mon
Tue
Wed
Thu
Fri
Sat
Today