magical holbox island - It is an island 1:30 minutes from the beach but it is worth the trip, pure nature, very nice and quiet beaches, no waves, very nice for older people too, excellent food

Beautiful Lagoon - It was a long trip from Playa del Carmen, but my son and I truly enjoyed the lagoon. While I could not find any tropical fishes there, I still enjoyed the beautiful lagoon.

Amazing place a must see - My favorite tour so far We went in a very comfortable bus that had usb charging spot in every row of seats. Our guide was great very informative and nice. I ordered the chicken chilaquiles and ohm they were delicious. The cenote was beautiful. The beach club was nice (great place to relax). On our way back there was a protest in the street so we waited on the bus for 3 extra hours which made us get home around 12am. But hey not fault to the tour guide or driver Be ready to have a great time

Bacalar with Viator - it was once in a life time trip. what a wonderful color of the water. The guide Mr. Arthur was excellent speaking in 3 languages. English, French, Spanish. The only problem is the bus, no place for the feet very narrow. thanks for the best day.

Best experience! - The water is breathtaking. Beautiful place and people. The tour guides were fantastic and extremely accommodating. Highly recommended for those who want to see and explore more of the native parts of Mexico.

Great tour of Lake Bacalar and beyond - Really enjoyed this tour with Arturo. He was a fantastic, friendly guide and really made sure everyone was included (across three languages that I heard!) - I really appreciated this as a solo female traveller. It's a long day (more like 12-13 hours from Tulum) but you experience so much. Breakfast and lunch were included and were both delicious (with good veggie options) and the locations we spent time at were spectacular. Cenote Azul is crazy big and is so nice to cool off in, and you get plenty of time to sunbathe too. The lagoon was unbelievable, and I loved having time at the beach club and also the boat trip - it was a great combination. I would've liked a bit more information about the lagoon, but I can google that. I really enjoyed the balance of wanting to fit lots in given how far we had travelled with having down time and space to enjoy our beautiful surroundings. If you want to go to Lake Bacalar I would heartily recommend this tour. Gracias Arturo!

Amazing - Amazing trip , recommend, you can’t miss Good guide, stunning place , beautiful memories about laguna de 7 colores

Most picturesque! - If you want to see the most beautiful colors of the sea, all possible shades of it, go to Bacalar Laguna! It will strike you with the beauty!

Excellent - That was such an incredible experience! Absolutely magical place, professional guides, and perfect timing!

Bad agent experience. Used TripAdvisor/viator to have everything ready and it be stress free and it was not that way. - Our trip started out very stressful. The person in charge of arranging the van to pick us up made the reservation for 2 our tickets was for 3. All of this is fine, human error however the van had no space fir the 3 of us and we were left behind and asked to speak yo our agent. When i did this I was again asked to arrange myself for a taxi and get yo the meeting poi t in time. I got us a cab and then the entire way the agent kept pressuring me asking how much longer. I felt very stressed after I HAD to get our own transportation she kept texting and acted like she didn’t believe my answers. Mind you we did get a refund for the cab, the least they could do I felt that it was very unpleasant and stressful.