Merveilleux! - I chose to take a guided tour rather than just the audio guided tour. I am so glad I did! Our guide added so much insight into the people who built and lived or stayed at the chateaus, not just the history and architectural features. The memories will last a lifetime.

3 castles! - The cheateaus were each very unique. Chambord was huge with a beautiful staircase. Chenonceau over the water was exquisite. Cheverny was fun with all of the Easter decor.

Wonderful Castle Tour Experience - My family and I took this tour during the month of November and thoroughly enjoyed the castle tour. The pickup point was conveniently located at a hotel which allowed us to use the facilities prior to boarding as there is no bathroom on the tour bus. We did get a 20 minute break stop 1.5 hours after departure to use the facilities and buy food and drinks. Unfortunately, other tourists didn’t abide to the 20 minute time limitation and the tour guides were effective in communicating the importance of being on time. We had no further issues after that. Our tour bus driver was amazing in navigating through Paris rush hour traffic as well as navigating through some very narrow streets. The tour guides were also friendly and knowledgeable in the history of the castle as well as the surrounding areas. As expected, weather was cold and rained during our visit to Chateau Chenonceau. So, you will want to dress warm and bring an umbrella for unforeseen changes to the weather. I would also suggest you pack food and drink prior to departure so you don’t waste time trying to use the facilities and compete with others to purchase food and drink. The views of the countryside outside of Paris are so beautiful. It is an experience you will want to add to your list.

Loire valley and the majestic chateaus… breathtaking - Thé trip is a lengthy bus tour so you have to be prepared to be traveling for a good chunk of the day. The sites are well worth the travel and sun ply take your breath away!

Fine Introduction to Loire Valley Chateaux - The trip was well organized. Chambord is most impressive for its planning, Chenonceau most beautiful and delightful, and Cheverny notable mainly for its dogs. Lots of views of Loire river and its valley, other items of interest along the route, other small chateaux along the route, and generally a beautiful drive. Points of interest were noted on bus intercom by our guide for the day. Suggestions for Paris City Vision: 1) please setup the App audiotour so the content can be downloaded ahead of time. I was constantly having trouble playing audioguide due to poor or zero cell network connection, and not all the places have a wifi available. Not sure why it is setup this way to require a network connection in order to play. 2) please open the toilet on the bus. Your excuse of "we closed it for covid" is very outdated. It is really needed on a long tour like this. The failure to reopen the toilet this long after covid is just dumb. 3) please notify ahead of time if the bus will (or will not) have power outlets for recharging devices. Now that audiotour is by App on your own iphone, it means you are going to run out of battery on a long trip like this. Our bus for Loire had no outlets. It would be nice to know that in advance. 4) please give a more accurate end/return time for planning purposes. I found that the stated return time was overstated by around an hour each time. So if their materials said 9:30pm return, we got back at about 8:30pm. This had happened on multiple PCV tours. So if you are planning dinner, you may have it way too late because you paid too careful attention the stated return time. As the time is stated now, it is basically the worst case scenario with terrible traffic, which doesn't happen very often.

Loved it - I enjoyed the tour but the audio did not work well. The guide seemed nice and knowledgeable. Since it was an early start I wish we could have stopped for croissants or something.

Loire Castles with guided tour - The excursion to the castles of the Loire Valley (Thursday the 19th) was very good and interesting; A major drawback was that the Booking.com information assigned a different departure point for the tour (Louvre) than the actual one (Hotel by Bercy) and we almost couldn't get to the right place. Please Pariscityvision, correct the start address of the tour so that the visit is perfect!

Not good - The chateaux are gorgeous and the bus was comfortable. We really really wanted to enjoy this tour, but we were given zero information about any of the places we visited. The tour leader didn’t seem to know anything. We had paid for audio guides but they didn’t work. Victor explained that this could ONLY be because the new technology that they just installed last month is too new for our phones. The “new technology” was a standard QR code — adopted what, 12 years ago now? — and our phones are iPhone 13 pros, 3 years old and hardly ancient. He said that nobody uses iPhones any more. He kept repeating that we are lucky because scanning is so much better than what they had been using. When we asked how to get the cost of the guides refunded, he said it has nothing to do with him because he doesn’t work for the company, and discouraged us from calling customer service because “they won’t do anything.”

very dissapointed - very poor guide performance, no comments during bus trip, no explanation of the audio device, bus driver was OK

Worst 13 hours in life with no air conditioning, hot air blowing on face ,40 degrees in bus - Absolutely worst day ever that we paid $500.00 plus $150.00 to get to pick up point. Bus no air conditioning for the 13 hours no air on bus ,felt sick with migraine by 12pm at 2nd castle , driver was constantly pushing on brakes,had to wait in heat of bus at 1pm as bus doors wouldn’t close to leave , told tour guide ,said bring it up with bus driver I did he said nothing. It says luxury coach ,messaged Viator at 2pm for full refund,sat in shade at 3rd castle didn’t even go in as felt so sick from no air conditioning,heat would of been around 38-40 degrees in bus ,tour guide couldn’t even buy us water in the middle of the day with putting up with such an unpleasant hot trip for $500.00 . I’ve spent $5,000 with Viator in total for tours on our Europe trip , have not yet received feed back from our terrible experience for 13 hours no air in bus only hot air blowing through vents un comfortable seats and advertised as a luxury coach experience.