Guide got us through... - Guide got us through checkpoints but did not accompany us. Just gave us directions. The Seine river boat ride was just that. Highlights not verbal. Had to use your own phone. Anna on afternoon tour was professional and fun and very informative.

Eiffel Tower made easy! - Easy to find the guides. Everything went smoothly and on time Florence was excellent and easy to understand. Skip the lines - very glad we took that as the lines were very long! Will definitely recommend this tour

Incredible Paris Experience! - Dominique was welcoming, friendly, and so open to questions! She was very knowledgeable and fluent in 4 languages! Amazing! Thank you!

Lot's to see, minimal guide. - You get to see a lot in one package and the priority line at the Eiffle Tower was nice. What I wasn't expecting was you only meet the guide to get tickets and direction and they lead you to the priority line for the tower. After that, your on your own to keep track of times and find your own way to the boat tour and back to the bus tour location and keep track of the time.

Doesn't happen how it's advertised. - We had to skip the bus tour because of how this package operated. It shows the entire tour should be about 3 1/2 to 4 hours to complete. What they don't tell you is that the Eiffel tower, bus tour, and boat cruise are NOT lined up for you. The tour guide gets you to a certain point at the Eiffel tower, letting you know that you have 1 or 2 times to catch the bus for the city tour, and the cruise ticket is good all day. We had skip the line tickets for the Eiffel tower, but we were stuck in a line, which is why we had to skip the bus tour, because we had tickets for the catacombs at 6p.m. If I had not scheduled anything else for that day, we could have done all 3 parts over the course of the day. Had I known this 3 part ticket was not lined up in advance for us, I probably wouldn't have chosen this option. I assumed it would take 3 1/2 to 4 hours in one block of time, like from 12:15p.m. to 4:15, which, had it been like that, like I thought, we easily could've done all 3 things listed on the ticket. Just be aware, they get you to point A, but you're on your own to make it to B and C.

3 Tours in One - A Mixed Value - The guide provided an interesting historical recap at the base of the Eiffel Tower. However, having to say the same thing in 3 languages limited the amount of disseminated information. We were then provided access and able to explore on your own, which was nice. The city tour had an audio guide but you had to bounce around on your audio device to determine where you were. The device cut in and out and was not of good quality. We eventually just put it away because it was not worth the bother. The boat ride (not a tour) was lovely because we took it at night and the lit up buildings were beautiful. The value for the money was not too impressive. Will investigate pricing out these tours individually, the next time around.

Another poor experience with Viator. Had 3 tours in total with them one worse than the next. - Arrived for morning tour. Tower closed due to weather. Told to contact company. Did so and requested a refund for the tower part. Still waiting to hear anything back two weeks later. Did have river cruise - so so. Told to come back for city tour in afternoon despite this supposed to be part of morning tour. Kept waiting in freezing cold for half hour after supposed departure time. Not allowed on the bus as driver not there. Bus had hard wooden seats with no padding. The mobile phone app for the audio kept locking up on me. Was ok for my wife.

Not so good - Getting in the eiffel tower was delayed so we had trouble getting the elevator to come down. We were 7 mins late to the meeting spot for the city tour and was left. We would like a refund for that portion of the tour. If not, I will not use Viator again. I spend lots of money booking with you all.

The shoddy treatment and... - The shoddy treatment and misinformation by the guide from the way to Eiffle Towers until ee were abandoned to 2alk up to tje second floor on foot as tge elevator to.tje first floor was spoit.Again the city tour was aborted mid eay with a promise to refund our payment.

The whole bus tour was... - The whole bus tour was poorly done had to listen thru phone and didn’t see all of tour due to race will not recommend